Nicolas Hardwood Floors

After searching Angie's List for days and hours regarding finding an excellent licensed floor refinishing company, I was very pleased with Nicolas Hardwood Floor reviews on Angie's List, other review sites, as well as the company website. I called Nicolas. He answered the phone on the first contact attempt, and we spoke about my floors. He took the time to listen, was a very good listener -- not only waiting to speak until I had finished speaking, but also attending and responding to what I was saying. He told me that he would need to test my bamboo before he determined if he would be able to refinish it. He took the time to explain the importance of testing the bamboo first. He was also faithful with communications -- calling when he said he would, and regarding the appointment for coming out. He arrived on time, and as promised. He was polite, professional, clean, and respectful. I felt very comfortable having him in my home. He looked at the condition of my floor, and also tested it to determine if he could do the work -- as he had explained that if my bamboo had the aluminum oxide finish, it wouldn't be able to be recoated in the same manner as a hardwood floor. He told me that my floors showed minimal wear and said that it was up to me, but that if I had the floor recoated, it would just be shinier with the scratches remaining. He said that a full sanding to get through the aluminum oxide would be needed if I wanted to eliminate the scratches and a gauged area. He provided me with the name and contact information for someone that specializes in quality recoats of bamboo flooring, and offered and gave me the name of the product that is used to help the finish adhere to the bamboo so that I could get additional information on the product for a more informed consideration. I decided that as I am now planning on putting my place on the market, that I would just clean the floors in lieu of a full refinish, as a buyer may want to replace the floors with one of their own particular liking after the time, expense, and extra effort of a full refinish and a recoat wouldn't be of much value. I highly recommend Nicolas and Nicolas Hardwood Floors. He is a skilled craftsman, and is a business man with integrity. I am confident that he would do an excellent and timely job, and that he would treat every potential customer and all of his customers well. He went above and beyond to educate me concerning my floor and processes I was considering in order that, going forward, I could make the best decision and provided a reputable referral as well.

Nicolas refinished our walnut hardwood floors on the entire first floor. The job came out really well and we appreciated Nicolas' tasteful natural looking stain choice. He left everything very clean and neat and always showed up on time. I would recommend him to my family and friends.

Nicolas is a true professional. Wife and I had talked about replacing the entire wood floor area due to water stains in the kitchen and problem boards in the other area's. Nicolas convinced us that when he was done it would look great.....he was wrong. It actually looked better than when we first put it in. We only wished we had done it sooner. Nicolas was fantastic in the way he and his associate performed the job. The area was always left clean, dust was at a very minimum and they went the extra mile to make sure we were completely satisfied. The floor really looks great and I find myself looking at it in amazement. Saved me so much money in that I did not have to replace the floor. With his recommendation of a maintenance plan every five years, to remove and replace the clear coat at a very minimum cost, my woods floors will last a very very long time. Nicolas, thank you for being the professional and honest person you are. You showed up on time, explained everything well and there were no hidden or extra charges. A true craftsman.

Nicolas arrived when he said he would, gave us his opinion and an estimate. He began the work when he said he would, was fast and efficient. He repaired gouges and damage for a minimal charge. He did a such a great job sanding we added another 1500 sq ft to this job. He made both floors match and look beautiful. We were very pleased with the quality of his work and attention to detail. I will use his service again.