EnergyAid

The job was professionally done.

I was very satisfied with the technician that was sent to my house. He was knowledgeable, answered questions, and informative.

Technician told us what he was going to do, did it, identified the issue, and explained what needed to be done to resolve the problem. He was professional, thorough, and efficient. I would definitely call on him again if a similar issue arises.

they were very professional and new wh

I was contact immediately and was able to set up an appointment for next week after the Holidays

I was having problems with the inverter on my system. Their technician came out, reset some breakers, and the system appeared to be working again. However, the next day the inverter was failing again. I contacted Energy Aids customer service 3 times over 2 days (twice by phone, once by email). and although I was promised several times someone would respond, I have heard nothing back from them.

So far, we are satisfied with Energy Aid. We havenâ t had the work completed yet. Thereâ s a part on order, so the work isnâ t complete yet.

Speedy and professional

Does not know or chooses. Not to know how to fix it. I was told mySolarEdge was not strong enough but it always worked in the past

Prompt service, very knowledgeable tech. fair price for the work. Would/will definetely recommend

The guys knew how to solve the problem

No

In a niche as a solar project they did it quick and thorough and was reasonably priced .

After spending time evaluating my solar inverter and consulting with SMA solar it was determined that my inverter was damaged by moisture. A new circuit board was ordered and the wires were sealed up on the roof to prevent water from entering the system in the future.

Very happy with service

Very good technicians, took pictures and got back within 24hrs with very reasonable quotes. Shout out to Tech Noah.

Diagnosed my issue, had a two step process to fix the issue - one for me to attempt (tree clearing) and then the one that worked, replacing the inverter - which was over 12 years old, so past due for a replacement. Energies was a pleasure to work with.

The diagnostic worker was on time of reasonable cost and gave clear explanations of an arc fault. After I read the inverter manual and pushed a few buttons the system is up and running again like it always has. Then calls the main office to tell me my two year old inverter is faulty, out of guarantee and must be replaced or my system will remain dormant (it is running fine) The wires need service and the panels need to be washed. All for merely $9,300.00. No thanks. If and when I get another arc fault I will deal with it then or just abandon the system. How many teas will it tak to save Nine thousand dollars?

Failed to follow up with solar system evaluation, which is what I paid them for.

A little expensive but they were reliable and on time. Good communication and courteous workers

They have charged me over $4000 for 3hours of work. All labor because my monitoring company provided the parts.

Good service

Very good and efficient

Quick and correct !

They kept me posted every step of the process from scheduling to final report and technician fixed my issue and explained the details. Highly recommend!