Reuben Borg Fence

RB Fence did a great job! From the start, they were very professional and respectful, considerate of my time and property. They showed up on time, spoke to me about the details, cleaned up, and built a great fence that both me and the neighbors appreciated! They were not the cheapest, but I was very confident they would do the job right, and they did!

Excellent service. Price is higher but better fencing materials than the run of the mill fencing company -- 4x6 instead of 4x4 posts, 4/4 and 3/4 panels instead of 3/8. Will last many years. Team was great, arrived when advertised and finished early. Can't ask for more.

He was a little bit higher in price but has done quality work. He sends his crew out and the foreman does come out to verify it's what is agreed upon.

They were just quick to provide an estimate. They had available since I needed to replace my fence quickly because the old one fell down. They were very prompt, provided a very detailed estimate. They were very timely in getting a crew scheduled. The workers were good. There was just in project manager, the other guys just plugged away.

Truly awful. Reuben Borg lied to us about timelines and fixes they'd make for their shoddy work. They did such a terrible job on the retaining wall that they admitted it, ripped it out, and did it again. They also were unable to adhere to basic requests like "put the gate latch on the left" and left metal posts at uneven heights—didn't even cut them to be even, after three requests. They screwed up the metal gate frame and had to redrill it. They told us they'd weld the old holes shut, but didn't do it very well and didn't paint over them—they're rusting now, as is a large part of the gate that they didn't paint at all. The gate is also uneven, and has been since the beginning. The kicker? I asked to talk to the owner before we paid, after they took months to fix their mess (partly due to weather). I felt like it was a reasonable ask, to have that discussion, and quite frankly would have liked some kind of discount after all the time off I had to take to deal with them, and all the mess we dealt with, and the still-shoddy work we ended up with. Their response was to threaten us with a lien if we didn't pay in 48 hours. I cannot overstate how bad this company is.

It went well.

Superb results. Totally professional & responsible, as well as cordial & courteous. We absolutely love our fence & gate; plus when a lock-problem developed 3 months later, they scheduled & complete a fix at no additional charge. The 2 separate fence-repairs were also completed expeditiously and thoroughly, with zero further issues. One neighbor who had a separate fence built in the same period got upset when a promised completion date seemed likely to be missed, but he & the company resolved the issue quickly & completely. We found the company's personnel, professionalim, and results to be absolutely top-notch in every regard.

Very well: professional hard workers, courteous and forthcoming as to questions & requests. Also, when problems arose with lock on gate, returned and fixed promptly & effectively without complaint or additional cost.

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The original sales guy was arrogant. He convinced me to sign on with him to get my name on their calendar but when later I sent him an email of a competitor he tried telling me it was for not the same work when it was and thought I was still planning to use them even though they were not the lowest bid. After speaking with the Operations Manager they agreed to do the work for the same price as the other offer. The only reason I went with them is they seemed like they really stood by their product and workmanship since they offered me a 10 year warranty. 7 months after the install I have one board that has split in half where the nails were put in. I believe it cracked due to a bad board or that it was hung wet and cracked when it dried. I called the company sent pictures and they said they would not fix it because it is due to "natural aging of the wood". They obviously do not stand behind their work and the warranty means nothing.

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Mark answered on the first call. They do fence repairs but have a $1,000 minimum. Mark explained it sounded like the job would cost less so they would not take the job. They do not have anyone they can recommend for small repairs.

Working with Reuben Borg was great. The owner, Reuben came out to do the estimation for the work to be completed. He was prompt and helped us get our fence replaced and up quick!

Borg Fence responded right away. Estimator came out, on time, and gave me a fair quote on the job. Although I ended up going with another person, Borg was the ONLY company I contacted via Angie's List that bothered to call back or show up. Thank you.

from the estimate by Aaron to questions/changes by phone with office staff, to completion of the fence, I was impressed with the professionalism, honesty, and quality work of this company. It did take 2 months from the estimate to actual work - but we were informed of the scheduling timing. Check about the schedule if you are in a hurry. This job involved 3 neighbors, 3 specific estimates and invoices, and it was all handled very well. A potential problem was handled promptly: I had ordered/paid for clear wood, and noticed the construction workers were starting to install regular boards. When I inquired, the workers phoned the office to confirm, loaded the boards back on to the truck, and returned with the correct materials. Everyone was courteous and competent. The experience was a pleasure!

We provided pictures detailing the fence we wanted to have installed. The fence provided was not the one we paid for and when we asked Borg to fix the problem they wanted to charge us an additional $1,600 so to get the fence we wanted installed in the first place. Efforts to work through the issue were meet with extreme difficulty in communicating. Emails and pohone messeges were not returned. Would not use them again.

I have used them twice before for fences and gates and have been very pleased. In this case I received a good estimate on Jan 13 and scheduled the work as early as possible on 23-Feb. This is typical for them so I expected it. It turned out that the wind damaged fence is actually owned by the City and that they would be providing the materials. I called Borg to let them know and would eventually call them twice more (or their estimator) and emailed them 3 times asking if they wanted to provide me with another estimate or inspect the materials delivered by the city. I never did get much of a response except once to ask for further information and that was only after I discovered that the person I was told to contact was no longer with the company. When the crew of 3 showed up on schedule, I had to go thru the whole explanation again and they were able to use most of the materials provided by the city. However, the invoice when the job was done was the original estimate so I had to ask that a new invoice be provided. However, they adjusted the invoice quickly and without issue, and I was well pleased with their quick resolution. The work was done over 2 days, the crew was professional and listened to what I was saying and were very pleasant. They were quick considering the work that needed to get done on a hill with overgrowth and all of the structures look great and seem very sturdy. I would definitely recommend them and will likely use them in the future.

Updating this review after Ruben went out of his way to fix a small problem on Sunday. Ruben understands customer service and their work is top grade. In fact will be using them for further fence work.

I'm really happy with them. He did a really good job and I was really happy with it. I will use them again.

The estimate was performed by owner and he was very prompt and professional. Since we had to share the cost with our neighbor and we both used our insurance to cover the cost, Reuben Borg understood the job and even helped us meet the cost expectation of neighbor. The quote was reasonable. We were quoted 2 days for completion and they finished completed in one day which was fabulous and we professional. They cleaned up after the job and the owner guarantees the work if there are any issues or damages with the job that they will come back to fix it at no additional cost. I highly recommend Reuben Borg and their work is professional and looks great!

They did a great job and cleaned up after themselves, including reattaching my hose to my sprinkler. They were an hour late, but that was more than compensated for by the professional job they accomplished.

They arrived a little early (which is a good thing) and got to work right away. The fence looks great. I marked down professionalism because they didn't come back to fill in the gaps left around the drying cement and they left a lot of trash including trash from the neighbor's yard. Note: Don't confuse this company with Borg Fence. The original was Borg Fence but his wife got the business name in their divorce. Reuben Borg Fence is the company you want.

He did a good job for us. He was very easy to work with and gave good customer service.