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P & G Chem-Dry Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, upholstery cleaning, tile & grout cleaning, automobile upholstery/carpet cleaning, water damage restoration, mold removal and remediation, and emergency water damage services.

Services we don't offer

Carpet dyeing and installation.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.620 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
15%
3
5%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.5
Showing 1-20 of 20 reviews

Anne S.
10/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$250

Barbara K.
02/2015
5.0
carpet cleaners
  + -1 more
Clean grout to a very large kitchen sitting area, sealed grout. Cleaned a family heirloom chair excellent work!
Description of Work: Tile cleaning and sealing, upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267.5

MARSHA H.
06/2014
5.0
carpet cleaners
  + -1 more
They got black permanent ink out of light carpeting really well. If it's there, it well below the surface. This particular time, they sent out the best! This technician was simple amazing, but honestly it's hit or miss depending on the gentleman they send out to your home. They are local and reliable so I continue to use them. They are always responsive! They are my go-to guys!
Description of Work: They cleaned three rooms of carpet, stairs and a hallway. I also bought spot cleaner spray. They treated some special spots, black ink had stained the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Barbara K.
04/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned carpets, great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Beverly H.
02/2014
5.0
carpet cleaners
  + -1 more
Very well. Will call them acgain.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Vera N.
09/2012
5.0
carpet cleaners
  + -1 more
You get a good service, and they clean by the square footage. They give you a lot of options. They are very professional, and it dries very fast.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sharyl B.
04/2010
5.0
carpet cleaners
  + -1 more
We spent $125 on that work and it went really well. He showed up, helped me move thing and was very friendly. I left and came home and everything is beautiful and the employee has been with the company for 10 years and that says a lot about him. Their price was a little high, but I like their process and the carpets dry in a couple of hours. He got every spot up and I think he did a good job and was an hour before the window was up.
Description of Work: We used P&G Chem-Dry Carpet Cleaning today and they cleaned the carpets of our entire apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

STEVE P.
06/2007
4.0
carpet cleaners, upholstery cleaning
  + 0 more
A few stains didn't come out, but they were willing to come back and retreat them for no extra charge.
Description of Work: Cleaned couches and spots on carpet.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHLEEN N.
12/2006
2.0
carpet cleaners
  + -1 more
I moved all of the items except for the sofa and large TV out of the rooms and other end tables, etc to maximize the cleaned area. The technician measured diagonally and I was surprised at the sq ft he came up with based on the actual carpet accessible for cleaning. Seemed high and the charge was 35 cents per square foot. He missed major areas in corners and several spots in doorways did not look any better than when he started. I was so upset I called the office and they sent another technician out two days later so my house was still a mess waiting for the job to be done right. The second technician did a good job and totally re cleaned the hallway, living and family room. No charge but I made sure that he did his job before leaving. I don't think I'll use this company again. The only good thing seems to be that the process dries quickly.
Description of Work: I had the master bedroom, 2 other bedrooms, a hallway, family room and living room cleaned. There is just myself and my husband and 1 cat, no children.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$315

KARLENE S.
10/2005
5.0
carpet cleaners
  + -1 more
THIS CARPET CLEANING COMPANY WAS GREAT. THEY SHOWED UP ON SHORT NOTICE AND DID A WONDERFUL JOB. WE WERE WORRIED THEY WOULD NOT BE ABLE TO GET THE PET STAINS OUT OF THE NEW CARPET AND THEY DID. WE WERE VERY SATISFIED WITH THEIR WORK.
Description of Work: P & G CHEM DRY CAME TO OUR HOUSE TO CLEAN THE CARPETS IN THE ENTRY WAY, HALL AND ONE BEDROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

SUZANNE H.
10/2005
5.0
upholstery cleaning
  + -1 more
THIS COMPANY AND THEIR TEAM WERE VERY PROFESSIONAL. THEY WERE FRIENDLY AND HARD WORKING. THEY SHOWED UP ON TIME AND GOT RIGHT TO WORK. THEY ITEMS CLEANED LOOKED GREAT.
Description of Work: S & G CHEM DRY CAME OUT TO CLEAN THE SOFA, CHAIRS, AND ONE RECLINER. THEY HAD SEVERAL SPOTS THAT WOULD NEED PRESPOTER ON THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

DEANNE M.
10/2005
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I CALLED FOR THIS SERVICE AND WAS ABLE TO GET AN APPOINTMENT FOR TWO DAYS LATER. I WAS ALSO ABLE TO GET A FIRST APPOINTMENT IN THE MORNING SO I WOULD NOT HAVE TO MISS MUCH WORK. THE CARPET CLEANER WAS VERY PROFESSIONAL AND DID A GREAT JOB!
Description of Work: WE HAD THE FOLLOWING TWO ITEMS CLEANED: A RECTANGULAR AREA RUG AND A FULL-SIX SOFA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109.31

TIM T.
10/2005
5.0
upholstery cleaning
  + -1 more
EVERYTHING LOOKS GREAT WHEN DONE. THEY HAVE NOT DAMAGED ANYTHING. IN FACT, ONLY ONCE I WAS NOT HAPPY, AND THEY CAME BACK RIGHT AWAY, AND MADE IT RIGHT. NO FUSS NO HASSLE. IT ONLY TAKES 1 to 2 HOURS TO DRY. IN FACT A CARPET INSTALLER TOLD ME MY CARPETS ARE GREAT FOR THEIR AGE. HE BELIEVES THEIR METHOD OF CLEANING IS THE BEST, AND THAT'S WHY THEY'RE IN SUCH GOOD SHAPE.
Description of Work: I HAVE BEEN USING THIS COMPANY FOR 20 YEAR. THEY HAVE CLEANED MY CARPETS, DINING ROOM CHAIRS, AND FURNITURE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$322.92

LAURA E.
09/2005
5.0
carpet cleaners
  + -1 more
MY EXPERIENCE WITH THIS COMPANY WAS SATISFACTORY. THEY WERE VERY COURTEOUS and NICE. THEY CALLED LATER TO SEE IF I WAS HAPPY WITH THE WORK and EVEN CAME BACK TO REDO THE FAMILY ROOM AREA THAT STILL SHOWED SOME SPOTS. I LIKE THIS COMPANY and WILL HIRE THEM AGAIN IN THE FUTURE.
Description of Work: I HIRED THIS COMPANY TO CLEAN THE CARPETS IN MY HOUSE. THEY CLEANED THE WHOLE HOUSE, & THEY DID THE FAMILY ROOM AREA TWICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

SHERRY M.
08/2005
5.0
carpet cleaners
  + -1 more
THIS COMPANY WAS VERY PROFESSIONAL. THE CREW THEY HAVE IS VERY HELPFUL AND FRIENDLY. THEY DID A GREAT JOB ON THE CARPETS AND THEY LOOK GREAT. STAINS THAT I DID NOT THINK WOULD COME OUT DID. WE ARE VERY SATISFIED WITH THE JOB THEY DID .
Description of Work: P & G CHEM DRY CAME OUT TO CLEAN THE CARPETS IN THE WHOLE HOUSE. THEY PRESPOTTED AND HELPED TO MOVE ITEMS THAT WOULD NEED TO BE MOVED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

ALICE B.
08/2005
5.0
upholstery cleaning
  + -1 more
THIS COMPANY HAD COME VERY HIGHLY RECOMMENDED TO US. THEY DID A GREAT JOB and I WILL IN TURN RECOMMEND THEM TO MY FRIENDS. THEY ARE VERY PROFESSIONAL and HELPFUL.
Description of Work: WE HAD THIS COMPANY CLEAN THE FURNITURE IN THE LIVING ROOM & FAMILY ROOM. AS WELL AS THE CHAIRS IN THE BEDROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

CHRISTINE M.
07/2005
5.0
upholstery cleaning
  + -1 more
CHEM DRY FAST TO RETURN MY CALL AND SET UP AN APPOINTMENT ON SHORT NOTICE. THEY SHOWED UP ON TIME AND WERE ABLE TO REMOVE THE SMELL. THEY WERE VERY PROFESSIONAL AND DID A WONDERFUL JOB.
Description of Work: CHEM DRY CAME OUT TO CLEAN THE SOFA, LOVESEAT, AND TWO CHAIRS. THEY SMELLED SOUR FROM BEER BEING SPILLED ON THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

SARABETH M.
07/2005
3.0
carpet cleaners
  + -1 more
I WAS PLEASED WITH THE PROMPTNESS AND PROFESSIONALISM OF THIS COMPANY, BUT THE EFFECTIVENESS OF THE CLEANING PROCESS WAS NOT GREAT. THE CARPETS LOOKED GOOD WHEN THEY WERE STILL DAMP, BUT, ONCE THEY DRIED, THE SPOTS WERE STILL VISIBLE.
Description of Work: I HAD THIS COMPANY COME AND CLEAN 2 BEDROOMS DOWNSTAIRS, 3 BEDROOMS AND A HALLWAY UPSTAIRS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$252

BRYAN L.
06/2005
4.0
carpet cleaners
  + -1 more
CHEM-DRY CARPET CLEANING WAS QUICK TO RESPOND TO MY CALL. THEY CAME OUT ON TIME AND WERE DONE VERY QUICKLY. THEY MAN WAS VERY HELPFUL AND FRIENDLY. HE HELPED ME MOVE ITEMS THAT I COULD NOT MOVE BY MY SELF.
Description of Work: CHEM DRY CARPET CLEANING CAME OUT TO CLEAN THE CARPETS IN THE MASTER BEDROOM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Dan S.
05/2005
5.0
carpet installation
  + -1 more
WORKED QUICKLY and NEATLY. MADE THE CARPET IN THE ENTRYWAY LOOK LIKE NEW AGAIN. THEY WERE ON TIME and POLITE. THE CREW WAS VERY PROFESSIONAL and LEFT NO MESS BEHIND.
Description of Work: P & G CHEM DRY REPAIRED THE CARPET AT OUR FRONT DOOR, WHERE NEW TILE WAS INSTALLED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

    Contact information

    38 Beta Ct Ste B2, San Ramon, CA 94583

    www.drycarpetcd.com

    Service hours

    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    7:30 AM - 5:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation,
    Mold Testing & Remediation,
    Floor Cleaning and Waxing,
    Buffing and Polishing,
    Pressure Washing,
    Water & Smoke Damage,
    Stone and Gravel,
    Hardwood Flooring Sales and Installation

    FAQ

    P & G Chem-Dry Carpet Cleaning is currently rated 4.6 overall out of 5.

    Monday: 7:30 AM - 5:30 PM

    Tuesday: 7:30 AM - 5:30 PM

    Wednesday: 7:30 AM - 5:30 PM

    Thursday: 7:30 AM - 5:30 PM

    Friday: 7:30 AM - 5:30 PM

    Saturday: 7:30 AM - 5:30 PM

    P & G Chem-Dry Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, P & G Chem-Dry Carpet Cleaning offers free project estimates.
    Yes, P & G Chem-Dry Carpet Cleaning offers eco-friendly accreditations.
    No, P & G Chem-Dry Carpet Cleaning does not offer a senior discount.
    Yes, P & G Chem-Dry Carpet Cleaning offers emergency services.
    No, P & G Chem-Dry Carpet Cleaning does not offer warranties.
    P & G Chem-Dry Carpet Cleaning offers the following services: Carpet cleaning, upholstery cleaning, tile & grout cleaning, automobile upholstery/carpet cleaning, water damage restoration, mold removal and remediation, and emergency water damage services.
    Carpet dyeing and installation.

    Contact information

    38 Beta Ct Ste B2, San Ramon, CA 94583

    www.drycarpetcd.com

    Service hours

    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    7:30 AM - 5:30 PM