Overall, the pricing and breadth of products is good, and they are also quite efficient at processing returns. Unfortunately, they are often understaffed, resulting in long waits at the checkout counters and making it difficult to find someone to assist me when I have a question about something. The employees there are generally helpful, but finding someone who is available is quite challenging at times.
Description of Work: I purchase various materials for home improvement projects.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
Yes, I recommend this pro
Rajan K.
03/2007
5.0
carpet installation, flooring contractor
+ 0 more
Excellent quality and service. Carpet was a heavy 16'8'' x 16'8'' custom bound piece. Home Depot was going to deliver but they normally deliver curbside. There was no way that I would have been able to bring it in as it weighed a ton. Upon special request, they sent 3 people home at no extra charge.
Description of Work: Custom carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
SYLVIA T.
10/2005
5.0
carpet installation
+ -1 more
HOME DEPOT REP WHO HELPED US ON CARPET SELECTION WAS VERY HELPFUL. HE MADE RECOMMENDATION WITHOUT GIVING US PRESSURE. THE CARPET INSTALLERS WERE VERY EFFICIENT, PROFESSIONAL AND CLEAN. THEY WERE ABLE TO FINISH THE JOB ON TIME AND MAINTAIN THE PLACE CLEAN. HIGHLY RECOMMENDED.
Description of Work: WE HAVE CARPET INSTALLED IN 3 BEDROOMS AND FAMILY BY HOME DEPOT. HOME DEPOT HAD HELPED US WITH SELECTION, ORDERING AND INSTALLATION.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
MARCO C.
07/2005
5.0
carpet installation
+ -1 more
HOME DEPOT WAS VERY HELPFUL & DID NOT RUSH US AT ALL. THEY SPENT TIME HELPING US PICK THE RIGHT CARPET FOR THE AREAS WE WERE REPLACING. THE CREW WAS ON TIME & WORKED HARD TO FINISH ON TIME.
Description of Work: HOME DEPOT CAME OUT TO REMOVE THE OLD CARPET & PAD. THEY INSTALLED NEW PAD & CARPET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
RAYMOND R.
07/2005
5.0
carpet installation
+ -1 more
THE CREW THAT CAME OUT WAS VERY PROFESSIONAL. THEY WORKED HARD, AND TRIED TO KEEP THE AREA AS CLEAN AS THEY COULD. THEY CLEANED UP AFTER THEMSELVES, AND WERE ALWAYS ON TIME. THEY FINISHED ON TIME. THE ROOMS LOOK GREAT.
Description of Work: THE HOME DEPOT SENT OUT A CREW TO REMOVE, INSTALL NEW CARPET IN THE LIVING ROOM, FAMILY ROOM, AND HALL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Angie C.
06/2005
5.0
carpet installation
+ -1 more
HOME DEPOT SHOWED UP EAGER TO HAVE THE JOB. THEY WERE POLITE, FRIENDLY AND VERY PROFESSIONAL. THE CREW DID A GREAT JOB. WE ARE VERY PLEASED WITH THE WORK THEY DID.
Description of Work: HOME DEPOT MEASURED ORDERED AND INSTALLED CARPET IN THE LIVING ROOM, BED ROOM AND HALLWAY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardware & Home Improvement Stores,
Gutters,
Flooring Sales and Installation
FAQ
HOME DEPOT is currently rated 4.8 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.