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RUG WORKS

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning

About us

Exceeding the expectations of our clients is our main goal!We are a family run company, that has provided excellent service to our clients in the greater Bay Area for over 35 years.

Business highlights

45 years of trusted experience

Services we offer

We clean all water tolerant fibers ,including fine textiles,specializing in naturals,using an all water based, non toxic system we have had formulated specially for our company.Our specialty is the deep cleaning of fine area rugs right where the lie, however, we also maintain carpet and upholstery, residential and commercial.

Services we don't offer

Steam cleaning of hard surfaces,IE;restaurant grills and tile floors,etc.

Amenities



Accepted payment methods

Check

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Michelle G.
04/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great....professional, very knowledgeable and friendly
Description of Work: Cleaned all indoor rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Norman F.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Professionally cleaned our entire wall-to-wall carpeting -- five rooms and hallways. We were exceedingly pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from RUG WORKS
Thank you [member's name removed] We look forward to being of excellent service to you again!

Norman F.
08/2013
5.0
carpet cleaners
  + -1 more
We had previously used another carpet service, during the course of which the operator had created a number of rust spots on the living room carpet. He did not bother to apologize, saying only that he had no way of removing those spots. Some months later we turned to Rug Works. The service was performed by Matthew. He arrived promptly at the time arranged, and after surveying the rooms gave us an estimate of the cost and time required. Both estimates were adhered to as promised. We were pleased to see that there were no long hoses connected to outside machines. Matthew did meticulous work, and was able to remove any trace of the aforementioned rust spots. He was extremely professional, as well as very personable. The morning after Matthew’s work, Donna from the home office called with what she called a “Quality Check.” She asked if everything had been done to our satisfaction, and offered that if there were any problems needing attention that Matthew would return without additional cost. We were exceedingly satisfied.
Description of Work: Cleaned our white wool carpet, covering five rooms and connecting hallways. Approximately 1,400 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Nancy M.
07/2011
5.0
carpet cleaners
  + -1 more
Both my husband and I were very happy with the service and professionalism.
Description of Work: Original quote was over $600 for a 5 BR house with a LR, DR, Family room, halls and stairs. However, the company was very good at paring down the work to fit our budget. We decided to eliminate the LR and DR and two of the bedrooms, since those rooms are rarely used and they really did a great job. The carpet looked like new. The guy moved most of the furniture except in the guest bedroom which was the only disappointment. However, I would highly recommend them. He spent several hours as opposed to those outfits that zoom through the house in 45 minutes, just do a superficial job and refuse to move anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Tom B.
12/2005
5.0
carpet cleaners
  + -1 more
THEY WERE VERY GOOD AND THE RUGS LOOKED GREAT AFTER THE WORK WAS DONE. I HAD NO PROBLEMS WITH THE WORK THAT WAS DONE TO THE CARPETS AND I THINK THE JOB WAS GREAT.
Description of Work: I HAD THE RUGS CLEANED IN THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    226 SOLANO ST, San Rafael, CA 94901

    rugworksofmarin.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Upholstery Cleaning

    FAQ

    RUG WORKS is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    RUG WORKS accepts the following forms of payment: Check
    No, RUG WORKS does not offer free project estimates.
    Yes, RUG WORKS offers eco-friendly accreditations.
    No, RUG WORKS does not offer a senior discount.
    No, RUG WORKS does not offer emergency services.
    No, RUG WORKS does not offer warranties.
    RUG WORKS offers the following services: We clean all water tolerant fibers ,including fine textiles,specializing in naturals,using an all water based, non toxic system we have had formulated specially for our company.Our specialty is the deep cleaning of fine area rugs right where the lie, however, we also maintain carpet and upholstery, residential and commercial.
    Steam cleaning of hard surfaces,IE;restaurant grills and tile floors,etc.

    Contact information

    226 SOLANO ST, San Rafael, CA 94901

    rugworksofmarin.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed