APPLIANCE TECHS OF MARIN

Description of Work: Dryer repair

Description of Work: Dryer service, potential repair.

Description of Work: Checked leak in Dishwasher, determined discharge hose broken and motor/pump seal leaking, repair was not economical. Service good, professional but wait for appointment was four days.

Description of Work: Mike came out and diagnosed a problem with both washer and dryer. It turned out the problem as all in the washer, and he fixed it, and the reasonable fix prevented me from wasting money on new ones. I can't praise him and his company enough! Great work, great price, work done quickly, and he has my total confidence.

Description of Work: Mike called me back within the hour. I told him the symptoms of my problem. He suggested that I try a different approach to testing the power supply and lo and behold, my dishwasher came back to life. I have written Mike's number on my wall and will be calling him with future problems, maybe even the ones that have nothing to do with appliances.

Description of Work: Contacted them for service - they never replied.

Description of Work: Mike of Appliance Techs was great. He came, brought the right part back the next day, and fixed. I thought the price was perfectly reasonable. I will certainly call Appliance Techs next time something breaks.

Description of Work: Repaired dryer and refrigerator.

Description of Work: Our washer stopped working, and I thoguht it was the pump as the agitator, seemed to work. We called on a thursday, and they could schedule til the following monday. asked if we wanted to check another provider. We chose not to, as the company had come recommeneded by Angie's list AND a neighbor. | |They came on time, and diagnosed problem as a switch that could be repaired, for just the service fee of $120, or replaced for $40 more. We chose to replace, although we thrght the service call was a bit high. total was $160. | |The technician noted taht it was a much better idea to repair our old (at least 15 years) machine, as the quality and life expectancy of a new model was much shorter... the new manchines were known to break down within 5 years. | |Generally this was a very good experience.

Description of Work: replaced fuse, cleaned out vents

Description of Work: Refrigerator repair

Description of Work: .

Description of Work: No response.

Description of Work: Unfortunately, I had a similar experience to the person who didn't get return phone calls. I left a message t the office on a Thursday afternoon. When there was no return call by Tuesday, I called again. This time, I reached someone in the office who scheduled an appointment for August 28 between 11:00-1:00. About 12:30 on August 28, Mike (Duran) called to say he had a flat tire and it would take an hour for the tow truck to reach him. Since my repair was not an emergency, I offered to reschedule. He promised to call when he got back to his office and his calendar. He never called. I even called a week later and left a reminder message. Still no call back. No "missed calls" on my phone, either. So I will try another company.

Description of Work: First visit: Diagnosed problem with a washing machine that would not drain (failed pump). Second visit: Replaced pump. Washing machine fixed.

Description of Work: Replacement of ignitors on Viking oven

Description of Work: We had an emergency -- an overflowing washing machine and called these guys based on glowing reviews. They didn't return two calls on two days. Apparently they don't need the work.

Description of Work: Appliance Techs of Marin repaired a refrigerator.

Description of Work: We originally called Mike to service our electric oven which had not been heating properly for over a year. We had previously had it serviced with a maintenance contract from Sears, but the last time they sent a tech, he didn't know the difference between the cooktop and the oven. We found glowing reports for Mike and Appliance Techs of Marin on yelp, and fairly good reports on Angie's List. The company is local, and really prefer to deal with local, independent companies. I e-mailed Mike the beginning of February, giving the model number, and the problem I was experiencing.....Oven set to 500...thermometer registering 250. But sometimes erratic, temperature set at 350 and thermometer registering 500. No souffles at our house! Mike called me back the very next morning and said that he felt that there was a problem with the thermostat and that he would order a new one and probably be able to install it by the end of the week. Now, this will be the only part that was a bit frustrating. He didn't call at the end of the week, but I let it go, as it was a holiday week end. Another week passed and I still didn't hear anything. I sent another e-mail and phoned him and he did respond. He said that he had called to order the part from Sears and was told that it would be sent. It didn't come in and then Sears told him that part was no longer available for that oven. But he called a different number and they sent the part immediately. In some fairness, I did tell him that it wasn't an emergency....but would have appreciated updates as to why the three week delay in response. He came the next day and was completely professional and extremely personable. He installed the new thermostat, but that was not the problem. We discovered a hole in the back of the oven and the relay was not operating properly (whatever that is). He said he could fix the relay and would call us back. He did call the next day, but after looking at the hole, and thinking of heat escaping into the cabinet below, my husband and I decided it was time for a new oven. We also decided to splurge on a new dishwasher, as our old dishwasher only would clean clean dishes and sometimes left them dirtier than when we put them in. (We're an appliance nightmare). We asked Mike for recommendations for where to buy the appliances and also asked him to install the new appliances (Sears once hooked our refrigerator water up to the hot water). He recommended Martin and Harris and said he would gladly install the appliances when they arrived. We ordered our new appliances and Mike came yesterday to install both of them. He did a great job, very neat, very quick...even hauled off our old appliances. The total charge for the work on old oven and the installation was 250.00. I think extremely fair. He will be coming back soon to fix our refrigerator which has a "frozen bladder" and to replace tubing which has a bad kink. I'm assuming that the washer and dryer have been peeking around the corner and wishing they can get some TLC, too, so sure we will be seeing a lot of Mike in the future.

Description of Work: Nothing done. He never called back.

Description of Work: Appliance Techs of Marin repaired a pop up ventilator for a kitchen range about 6 weeks ago.

Description of Work: A fan motor which cools the compressor on a large (27.5 cu/ft) freezer/refrigerator had failed. Mike's suggestion that I use a home fan to cool the unit until he could return with the necessary part was an important and helpful suggestion. The new part was installed without any hitch. He did provide a Senior discount.

Description of Work: I called on a Saturday when my dryer started smoking (!), left a message that it was not an emergency and to call me back on Monday. Mike did, and he came out that same day. Because of excessive lint buildup, the dryer overheated, and the wires melted. Mike suggested that the cost to repair the old one wasn't worth it. Mike offered to come back when the new one was installed to clean out the dryer vent. I called him the day before the delivery of the new appliance, and he came right on time the next day. The vent was cleaned out and all should be fine.

Description of Work: Replaced heating element on our dryer, replaced exhaust ducts.