All City Animal Trapping

It went very well. The trapping was very successful. Over two weeks six raccoons were trapped and I was happy that the animal were treated carefully. Great service with nice people. Sean was great.

Well. Work done no further problems.

I started calling animal removal services. All City called me back almost immediately and said they would try to get someone out that evening. Andrew came to our rescue, driving from way south of us during rush hour and arriving after 8pm. He even called a couple of times to update on us on his location. He set a trap, gave us a thorough explanation of what to expect, and calmed me down. The trap worked! Andrew called first thing in the morning to check and came out of his way to collect our "visitor." He also made sure that we had no other animals under the house and advised us on how to avoid this in the future. I am one happy customer!!!

We used the All City Animal Control office located in Seal Beach (Orange County). We first heard the raccoon two months ago and then a few days later heard the squeaking noises of babies. After trying to scare them out with lights, ammonia, and loud music on our own (as we read about online)...we decided we needed professional help. These guys were very tenacious and did not give up. After three different methods of trying to get the raccoon to leave (simple cage; pheromone tactics; and finally spraying the crawl spay thoroughly with ammonia) she left. Humanely (which was important to my wife and I). Scott, the primary technician, was professional, dependable, accessible (we spoke with him many times before, during and after the process) and tenacious. We really want to recommend Scott and All City especially since we wasted $300 on another Critter Control service in Orange County that basically came by, looked around and set up two cage traps and left...their contract said we could use the traps for three days and after that...see ya. No guarantees. All City guaranteed us they would get the raccoon out.

It went very well and I really appreciated their responsiveness and efforts. My only issue was after the possum was trapped and was sitting in the cage, no one came to get it for quite awhile. It was an extremely hot day and the possum was trapped in the blazing sun for hours, so I just felt really bad about that. I called a few times to urge them to hurry up and come get it but it was not until later in the day.

They set up the trapps and captured the possum within a few days, fixed the area and removed trapps.

pest not removed. problem wasn't outside, but inside.

WORK NOT COMPLETE WOULD LIKE TO COMPLETE THIS EVALUATION WHEN WORK IS COMPLETED THIS MONTH.

Vic returned my call within 2 hours of my call to All City Animal Trapping and we set up an appointment. Jordan (the service provider) called me to offer me a 2 hour window (between 1 pm and 3 pm). He advised me that he would give me a call when he was within 25 minutes of his visit, and he did. Jordan and his partner, Rio, arrived within that time window. He greeted me with a professional and cheerful demeanor. I explained that I believed the dead animal was in the wall, based on where the smell was the strongest. I was prepared for Jordan to cut into the wall to remove the dead animal. He evaluated the inside wall, outside wall, and the back deck to locate the dead animal. He believed the dead animal was not in the wall, but under the deck. He pulled up some planks where he believed the dead animal was located and there it was! It was not necessary to cut a hole into the wall, which saved us a lot of money! Jordan and Rio did a great job. In addition to removing the dead possum, all the maggots and debris around the dead animal, they disinfected the area, and replaced the planks. They worked quickly and efficiently. I would call this company again without hesitation!

For several evenings there were loud scratching noises in our attic. All City Animal Trapping determined they were entering our house through the crawl space and climbed up to the attic through a space next to the fireplace. A family of raccoons were found. Two traps using peanut butter were put outside our house. The first evening two babies were trapped. A few days later the mother was trapped The employees were very friendly and gave us a bargain price to get rid of the family of racoons tearing up our attic and creating sleepless nights. We recommended All City Animal Trapping to our neice who lives in Culver City Her dog was going crazy barking at the floor and she discovered the covering for the crawl space was damaged. Within 2 days a giant opossum was caught. Same excellent, friendly and efficient service.

Refer to description of services performed.

I have never been in this situation before so I can only say that it went from promising to horrific. I wish they had told me that their service people were so far away. They should not have taken the job. It made it that more difficult fro all concerned. I paid for the work just because they had to travel so far and had tried to help me. Apparently taking the female without her babies was a huge mistake. I am keeping my fingers crossed that the next company will come through.

A large racoon found its way onto my roof one night and dug through the tiles down to bare wood. I called All-City and Trevor came out the next day at the designated time. He inspected my entire property and roof to verify that the racoon had not entered the attic. He then set down two traps with bait on the ground next to the routes he thought the animal would most likely use to get up to the roof. He told me to check the traps every morning and instructed me in resetting the traps should that be necessary. He also said that if the racoon wasn't trapped in 3 days he would come out and move the traps for free. The racoon was trapped in a few days. I called Trevor and he came out that same day to remove the racoon and traps. The fee was $175 to set the traps and $75 for each animal trapped. This was a lower price than others I had seen advertised. He also said he could arrange to fix my roof, but I chose to use a roofer for that.

I had a horrible smell coming from one end of my house and was convinced an animal had died somewhere in the attic or crawl space. My usual pest control company couldn't find anything so I called All City to see what they could do. I called pretty late in the afternoon on a Saturday and they called back that same day. Said they call the next day at 10am, a Sunday, to tell me when they could come by. They showed up exactly on time. Two great guys, both got right to work trying to find the smell. Walked all around the house, looking for the animal as well as telling me ways it might have gotten in. After extensive searching in the crawl space and attic with no luck they tried a different tact and discovered that it was actually my plumbing in an unused tub giving off the odor. One of the guys had plumbing experience and fixed the problem for me in minutes. Great work and very professional! Will definitely use them again for any animal issues and would recommend to friends.

When they came out they initially made suggestions that made no sense. At first they wanted to trap the mother and leave the cubs up there. I told them that I would prefer that they remove all of them and they initially tried to trap them and remove them. This did not work so they suggested putting a pheremone in the attic that would cause the mother raccoon to relocate the cubs, but they also wanted to put traps up there to trap the mother. This made no sense to me as we were relying on the mother raccoon to relocate the cubs which would be impossible if she were trapped. Eventually we agreed to use the pheremone with no traps and she did relocate all but one of the cubs. I called them back to have them trap the last cub and they came and were unsuccessful. I called them each day following to have it removed and eventually they stopped calling back or taking my calls.

The experience has been good. This is an ongoing working relationship. I just discovered that in addition to being outdoors and scaring my neighbor, the rats are apparently living beneath my house. That is going to require an entirely new plan. But first I have to close up the hole under my sink - which is the reason I signed in onto Angie's List today. I actually found these guys online, not on Angie's List, and only discovered they were on Angie's List the next time I signed on. About three weeks ago, my neighbor called and said there appear to be rats walking across my fence at night - and keeping her awake. The next day I called this company and within a couple of hours, a guy named Steve called and arranged to come over and set up the traps. When I see that we've caught a rat, I call him and he comes over promptly to get it and re-bait the traps. My only real complaint (other than the cost - see more about that below), is that I haven't been thrilled with all the cages. Some are a little tough to set up (when they accidentally closed, like on the occasion we caught a squirrel (which I let out successfully) and the other occasion when a bird (also let out successfully) was trapped in there). I know this is probably not the most efficient way of getting rid of rats, but it is all I am willing to do; anything else might inadvertently kill other critters. Steve suggested that I need to get rid of my bird feeders and I know he's right, but I'm not willing to do that at this time. My only other complaint is the price. The initial set up (and the loan of two traps) was $150.00. When we didn't catch anything on one occasion, but the rats (or other critters) managed to get the food, a and quot;set upand quot; was an additional $45.00. I think I also pay $75.00 for each critter caught, but to be fair, so far I have only paid $300.00, we've caught 6 rats, and Steve has not billed me again. So I may be wrong about the price (which is why I gave it a B and not the D I initially thought to give it).

When they first layed the traps, they tracked mud throughout my house, used my bathroom, left the toilet seat up and put the items I had hanging above the bathroom door onto the ground. I do not recommend this company.

I called at 6:30 on thursday night saying I had a bad smell coming from the attic and suspected a dead animal. someone called me back promptly to say a technician would call me first thing the next morning to set up a time to come out. It went downhill from there. No one called me, I called back, he said he would come that afternoon. Never showed, I called him, he said he had car trouble and would come first thing (9am) saturday morning. Again, saturday didn't show. I called him, he said he was getting gas and on his way. 2 hours later he still wasn't there I called him again and he started in with excuses. So 2 days later I still had a dead animal in my attic. I told him to forget it and called someone else... Antimite, who came right away and were great.

We had a skunk wandering around our house at night and often smelled it. After it sprayed our dog in the face it had to go and we called the trapping service. They came out as scheduled and set up three traps with bait. The service person was friendly and professional. He showed us how to let an animal out of the trap (in case we caught the wrong animal) and had us practice it. He was very careful to place cardboard on the traps so a trapped animal would be in the shade. The service period was to be approximately two weeks, but they let it go until three weeks before calling us back to get the traps. We didn't end up catching the skunk (haven't seen him since) but we got numerous opossums and the neighbor's cat, so I know they work.

Requested they come over to remove gophers who started in back yard and migrated to front. Employee arrived on time as promised and advised that the gophers appeared to have moved on and I did not need them to trap or treat. Yes it cost $50 but they could have told me I needed treatment or trapping and charged me for it and I wouldn't have been the wiser. They were thorough in their inspection and honest about the results. Based on that experience, they would be my first call if the varmits show up again.

We had a problem with skunks hiding under our tenant's storage shed. All Animal came out, set humane traps and we waited. A few days later, we hadn't caught anything, so they adjusted the position of the trap, and the size. Within days we had trapped a skunk. Unfortunately, when we called for them to come pick the animal up, they were unable to do it for an entire day and the skunk expired. It was really heartbreaking. The person who responded was very distraught as well. It was clear that he cared about the welfare of the animals. He shifted the location of the trap, so it would be in shade all day, to avoid any repeat of the last animal. We didn't catch anymore skunks, and they removed the trap. The only reason I gave them a C in responsiveness is because of the long delay and the company not treating the capture more urgently.

We wanted a skunk and a black cat trapped and humanely removed; however, we caught 1 possum and 3 raccoons over a week. As the cost to relocate each animal was around $60, we canceled the service a week early. It just got too expensive ridding the entire neighborhood of wildlife. The skunk has not been sited since and the black cat has moved on due to the neighbors gardener scaring the daylights out of it with a leaf blower. The company is good and we recommend using them; however, be aware that it is quite expensive as each trapped animal must be tended to within 24 hours (state law) which requires the service come that day to relocate the animal. It is also hit or miss as to whether you'll catch the targeted pest.

Trevor was methodical and professional. He took the time to explore all options. We tried to encourage the animals to leave on their own accord using "eviction fluid" (male racoon scent usually gets female to relocate babies which is what we had.) Female relocated babies to another part of attic that was more accessible. Since females can be vicious and protrective of their babies, Trevor suggested we trap her first and then go after the babies immediately since they usually perish quickly if not fed. After studying all possible entrances, he determined best trap location. Female was caught within 24 hours. Trevor returned promptly to pick her up and proceeded to remove babies one-by-one. He was gentle and compassionate with the animals and assured us they would be relocated to a more appropriate area. He gave us instructions on how to seal up the entrance the animal used to enter our home instead of charging us extra to do what took $10 worth of material and 15 minutes to accomplish. If you have animals to remove, use ACAT.

I had some issues with pigeons in my bathroom. I had them come by and take a look at my house. They didn’t see any evidence of them. They cleaned up the area and put some marks so that they can get back and close the holes. I was pretty happy with them. My house is a bit difficult to get to. The price was fair. He called me within a few hours of getting my call. He was very knowledgeable.

Very well - they were prompt, professional and did excellent work. It cost a bit more than I expected, but after comparing other folks offering similar services it seemed fair.