2 employees. No subs. Cost is determined by the job. No travel charges. No service charges. Extra charge for after-hours service. May contact through email.
Great work. Very professional in scheduling with on-time arrival. All work done with high satisfaction levels of apartment tenants. Will hire again.
Description of Work: Cleaning of apartment in San Luis Obispo
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RANDEE M.
01/2017
4.0
house cleaning
 + -1 more
They were on time and did a good job.
Description of Work: I had my home cleaned. They did fine, but I think I can get a better price.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$110
Cassandra D.
11/2014
5.0
house cleaning
 + -1 more
Crystal was amazing. She was punctual (which is huge with me), and very friendly. She was able to give my estimate with 20 minutes. I was impressed with her rates and all that was included that you pay extra with anyone else. She was able to give me a start date right then and there. I am looking forward to using this service.
Description of Work: Crystal came by to give me an estimate on bi-weekly cleaning for my home.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Jennifer J.
02/2014
4.0
house cleaning
 + -1 more
Very reasonably priced. I rated them a B because their attention to detail is not always great.
Description of Work: Housecleaning service.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$60
Response from CC Lightning Housekeeping
Thank you for your honesty , I truly appreciate it. I aim to please and will correct this matter.
Katherina C.
12/2013
5.0
house cleaning
 + -1 more
Crystal was punctual and professional for both the estimate and first cleaning appointment - she does a great job! We haven't had a housekeeper in a few years, and the top-to-bottom cleaning was wonderful - everywhere I look, it sparkles! I don't have any complaints at all! The regular monthly cleaning will be less as there won't be so much to clean - I'm SO looking forward to that help!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from CC Lightning Housekeeping
Thank you so much for the A review! I do aim to please and like to go above customers expectations. I'm happy when you are happy :)
Laurie I.
12/2013
5.0
house cleaning
 + -1 more
It went great. I was very pleased.
Description of Work: I had surgery and needed someone to come in and clean the bathrooms, floors and vacuum. Crystal did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniella M.
09/2013
3.0
house cleaning
 + -1 more
I have had the same experience as a couple of other reviewers on here: Crystal is very inconsistent with responsiveness. In January when I needed her to come out and clean, it took a couple of days to hear back from her. She told me she was just coming back from a vacation and would contact me the following day. She didn't contact me until at least two days after that initial message. I did end up getting on her schedule and she came out with one other woman at the appointment time. Now fast forward to September and I have tried to hire Crystal again. It took about five days to hear back from her and she mentioned wi-fi issues and not receiving my email until much later than sent. I emailed her back and still haven't heard from her. A phone call would have been nice if wi-fi is not cooperating.
Description of Work: Did a move-in clean on my home and adjacent small apartment.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0
$100
Elizabeth S.
08/2013
5.0
house cleaning
 + -1 more
UPDATE: Received a call a few days after our initial scheduled appointment on August 6th. There were extenuating circumstances as to why they did not arrive on the scheduled date. Crystal apologized for not making the original appointment. We decided to give it another try. I appreciated the fact that they contacted me to explain the missed appointment. They arrived on schedule and worked diligently to clean the entire house in a very short amount of time. They did an excellent job and I now understand the very positive reviews. We are very pleased with the job they did and will be using them on a regular basis in the future. PREVIOUS COMMENTS: Picked this company because of the good reviews on Angie's List. I was very dissapointed! They were supposed to come on August 6th to give my house a thorough cleaning and then we would schedule for every two weeks. They never showed up. I called and left a message an hour after the scheduled time to let them know they missed the appointment. Called several more times during the day. Never heard back from them on August 6th or the next morning. I would understand if something unexpected came up but would have appreciated a call to let me know.
Description of Work: Called her to come and give my house a good cleaning and then would schedule them for a regular cleaning every two weeks. We scheduled cleaning for August 13th.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$157
Response from CC Lightning Housekeeping
It is a pleasure working for you. Thank you for being a very important part of my continued success!
Ruth R.
02/2013
5.0
house cleaning
 + -1 more
We are happy we found them. They are really easy and pleasant to work with!
Description of Work: CC Lightening Housekeeping has been here a few times now and each time they have done a thorough housecleaning of all the basics, plus have tackled a special project they notice needs extra attention.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$90
Barbara L.
12/2012
2.0
house cleaning
 + -1 more
Their responsiveness was very poor. I have no idea how well they clean, but I won't call them again.
Description of Work: I had to call this company 3 times; they never called back. When I was finally able to reach them, they didn't seem interested in coming to my home. Perhaps I live too far from them, but had they returned my call in the first place, I wouldn't have wasted my time trying to reach them. I also felt the prices they quoted were higher for the work needed & for the norm in SLO.
Rating Category
Rating out of 5
value
2.0
responsiveness
1.0
Response from CC Lightning Housekeeping
I am sorry to hear this. I think you may have me confused with another company. I remember speaking to you a few weeks ago and let you know that I don't travel to Los Osos unless it's a 1 time cleaning only. I also did not quote you a price, I never quote over the phone. I do wish you the best in finding a company to clean your home.
Melissa C.
12/2012
5.0
blind cleaning
 + -1 more
Crystal was awesome!!! Super friendly and attentive, important qualities when coming into your home. I would highly recommend her. She cleaned my blinds to brand new. I couldn't have asked for a better person to help me prepare my first home. Thank you crystal!!!
Description of Work: Crystal picked up my blinds and brought them back brand new. Best thing to see them leave filthy and come back brand new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from CC Lightning Housekeeping
Thank you Member, Hope all goes well with your new home!! Congratulations!
HOPE P.
11/2012
5.0
house cleaning
 + -1 more
We have had Crystal 3 times and each time she has been excellent. She has a great attitude. She is patient, trustworthy and hard working.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Patricia O.
09/2012
5.0
house cleaning
 + -1 more
I spoke with them on the phone. They were dismayed that Angie's List had not updated their information from a couple of years ago. They used to serve my area. They no longer serve south county and said they had notified Angie's List of the change. I was very disappointed.
Description of Work: I could NOT use this service because they do NOT serve my area (Arroyo Grande, South San Luis Obispo County), despite them being one of the recommended providers in my area. They sound like a wonderful service I was sorry I couldn't try them.
Rating Category
Rating out of 5
Yes, I recommend this pro
Sheri A.
06/2012
5.0
house cleaning
 + -1 more
Wow. We moved in about a month ago and we are home 95% of the time with our three furkids, so there was about a month's worth of dust and dirt to clean. Crystal and Wendy's petite stature belied their ability to tear through my house in less than two hours and leave it clean, shiny and spotless. When they were finished, my house looked like pets don't live there, and, more importantly itSMELLED like pets don't live there. Added bonus: they were very sweet to my babies, two Dobermans and a very curious little Siamese cat. My jaw dropped when Ms. Crystal charged me only $85. I come from the Bay Area, so maybe I'm used to a different pay scale, but whatever the price, I was very, very impressed with the results. Crystal is indeed an expert at what she does, and she does it quickly and quietly, another bonus since my boyfriend and I work from home. I am very happy to have found her on Angie's List and I will definitely use her services again.
Description of Work: General housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Donna R D.
06/2012
5.0
house cleaning
 + -1 more
I found them on Angie's List and give them all A's. I was very pleased and the house was spotless when Crystal and her co-worker left the house. I will use them again in the future.
Description of Work: I used CC Lightning Housekeeping for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from CC Lightning Housekeeping
It was a pleasure taking the weight of cleaning off your shoulders. Hope you had a wonderful visit with your company! Call me anytime.
Cynthia S.
06/2012
5.0
window cleaning, house cleaning
 + 0 more
They scheduled the work on a Saturday on two days notice! The home looked stunning for the listing. I would use them again.
Description of Work: Prepare house for listing. Leaned entire home, dusted for cobwebs, washed floors, vacuumed, cleaned refrigerator, and washed windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from CC Lightning Housekeeping
Thank you for your positive feedback! I wish you all the best in the selling of your home!!
theresa L.
04/2012
5.0
house cleaning
 + -1 more
They are very responsive and professional. They do great work.
Description of Work: They come to clean on a routine basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CC Lightning Housekeeping
Thank you so much!!
JENNIFER B.
03/2012
5.0
carpet cleaners, blind cleaning, house cleaning
 + 1 more
Crystal really is the BEST of the BEST and she will live your house sparkling!!
Description of Work: Crystal and one employee come and clean our two story, 5 bedroom, 4 bathroom, 3000sq foot house every other week. Her rates, I feel are extremely cheap, and the quality and professionalism of her work I feel is exceptional!! I REALLY appreciate that each time she comes she listens to the specific needs I have and does them happily and thoroughly. For example, one week I might want her to wipe down our dining chairs, and another week I may want her to vacuum our couch. She charges by the hour, and I'm always astounded by how quickly, yet carefully and thoroughly she cleans our home. Our house is HUGE--and she cleans it top to bottom for typically not more than $85.!!! Mind you, we are VERY clean people, which is why we can get away with having her come every other week--but still this seems extremely reasonable to me!! She has also gladly come with her carpet cleaner and spot cleaned our carpets where our dog had had an accident when we left her inside too long : ( and even juice spills in the family room we couldn't get out. The other thing I appreciate is that she has all her own cleaning supplies, but she was happy to meet our individual needs. For example, the smell of regular floor cleaner is too strong for my allergies, so I showed her where I keep my floor cleaner--which she happily used each time there after without me ever having to remind her. And I have an awesome vacuum that has a hepa filter on it for my allergies which she is happy to use, and EMPTY--thank you very much!!--each time. Crystal has also always been prompt to return all phone calls and emails and is very flexible to fit our schedule as needed. I feel like I've struck a gold mine; she really is the BEST of the BEST!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$85
Response from CC Lightning Housekeeping
Its always a pleasure cleaning your home Member!! You are a wonderful person, have great kids and I cant foget GIGI :) Thank you for your continued business!!
Judith H.
03/2012
5.0
house cleaning
 + -1 more
She is extremently trustworthy and we trust her with our house key.
Description of Work: Cleaned the entire house and did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Marilyn F.
11/2011
5.0
carpet cleaners, house cleaning, window cleaning, blind cleaning
 + 2 more
Her name is Crystal Lara and she is just as good today as she was a year and a half ago when I found her on Angie's List. You don't find that with cleaning people very often. I pay her when she comes. You don't have to tell her what to do and she just finds things to do. I very rarely have to ask her to do something.
Description of Work: I use CC Lightning Housekeeping for housecleaning services. She also does carpet cleaning. She does the blinds and the kitchen window. She comes every other week.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Kristin J.
11/2011
2.0
house cleaning
 + -1 more
The owner is very friendly and seemed to understand my needs. I used her twice hoping that after a discussion regarding their first attempt, things would improve. I didn't. I had to do at least as much work on my home once I came home after a long day as they had. They totally missed the obvious and I was left feeling like the cleaning of my home was an afterthought. My home didn't even smell clean. I was left feeling like they did the least possible to just get by.
Description of Work: Basic housekeeping, including floors and spot touching large picture windows where there are occasional hand prints.
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$150
Sandra C.
08/2011
5.0
house cleaning
 + -1 more
She cleans the bathrooms, vacuums, cleans the kitchen, washes the floors and sometimes she cleans the stove. She does big jobs as well like washing the glass doors. She does the normal stuff. She does stuff on her own and I don't have to ask her anything. There are always two people who come out. She is very trustworthy and I trust her. She is a great person and she is efficient. If you want something then maybe you can add it to the list and she will do it.
Description of Work: I used the service of CC Lightning Housekeeping for housecleaning two weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Gretchen N.
02/2011
5.0
house cleaning
 + -1 more
Overall very good cleaning. Crystal is very nice and professional.
Description of Work: Vacuuming, Dusting, Mopping, Cleaning two bathrooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$90
Response from CC Lightning Housekeeping
Thank you for your postitive report!! Also, I base price on sq footage. Your home is well over 2000 sq feet. $90 a cleaning rounds down to $18 an hour per person, since it's 2 people cleaning for 2 1/2 hours. I would like to thank you for choosing me to take care of your beautiful home. It is my pleasure to make your life a little easier :)
Melanie W.
01/2011
5.0
house cleaning
 + -1 more
I had been having the hardest time trying to find a reliable housecleaner, which is why I joined Angie's List. CC Lightening was in my area and had received positive reviews, so I decided to give them a try. Crystal, the owner, has been amazing. Her initial visit was for a deep cleaning, which cost us $160 and was totally worth it. I've been using her every 3 weeks for the past few months and she has been extremely reliable, professional, efficient, friendly and easy to get in contact with. She has also proven to be a really trustworthy person to work with, as she (of her own accord) actually lowered our rate when she realized that it was taking less time than she had originally thought. I have two young children in the house and Crystal is incredibly sweet with them, which I really appreciate. She has always done a wonderful job for us and I am so happy to have found her!
Description of Work: Initial "deep cleaning" followed by basic housecleaning every 3 weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from CC Lightning Housekeeping
Thank you so much for all your positive praise!! I enjoy what I do and enjoy meeting new clients as well. Your children are wonderful and I enjoy the oldest one (2 yrs) trying her best to help me :)
Megan L.
01/2011
5.0
house cleaning
 + -1 more
Crystal is amazing my house was so clean and wonderful and she lets my big fluffy Golden stay there while they clean. this is the second time she has cleaned my house and I can't wait to have her clean it again!
Description of Work: Full house cleaning, bathrooms and kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from CC Lightning Housekeeping
Your very welcome!! Your dog is a sweetie and he enjoys me playing with him throughout my cleaning :) As always, it is my pleasure!!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Blind Cleaning,
Window Cleaning,
Carpet Cleaning,
Upholstery Cleaning
FAQ
CC Lightning Housekeeping is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 2:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 2:00 AM
Saturday: 9:00 AM - 2:00 AM
CC Lightning Housekeeping accepts the following forms of payment: Check
Yes, CC Lightning Housekeeping offers free project estimates.
No, CC Lightning Housekeeping does not offer eco-friendly accreditations.
No, CC Lightning Housekeeping does not offer a senior discount.
Yes, CC Lightning Housekeeping offers emergency services.
No, CC Lightning Housekeeping does not offer warranties.
CC Lightning Housekeeping offers the following services: Residential & Commercial Housekeeping - Blinds, Windows, Upholstery, & Carpet.