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Thornton Electric Co

Electrical

About us

Thornton Electric is a small company with two offices serving the entire Bay Area. We have been in business for more than 25 years.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Electrical.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.35 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.7
value
3.0
professionalism
4.4
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

Elizabeth S.
01/2017
5.0
electrician
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Julia S.
06/2014
1.0
electrician
  + -1 more
I was referred to this company by our realtor. I scheduled a time for them to come out - the soonest they were available was about a week out. At 7:30am the day of service (half an hour before they were supposed to be there), I got a call from the electrician saying that he couldn't make it. I found another electrician who came out the next day and did a great job.
Description of Work: Scheduled to add an outlet.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Response from Thornton Electric Co
[member name removed]: I am sorry that our employee canceled our appointment on such short notice. He has since been let go from our company for exaclty that type of behavior. It is unacceptable. We have been in business for over thirty years helping thousands of homeowners with their electrical repairs. We would love to try to assist you if you ever need service again and I am willing to give you a $ 100.00 credit for missing our appt. Thank you Randy Thornton

Gary S.
11/2012
3.0
electrician
  + -1 more
Randy seems like a nice fellow, and he was responsive. However we were not told their rates over the phone and were surprised to be charged $220 for what turned out to be a 15-minute visit in which the electrician replaced a single dimmer switch. Wow. This is roughly twice what our regular service person (who was unavailable today) charges. Live and learn - I should have known to ask. Thornton Electric is probably great when you have an emergency situation, but for other needs, be forewarned about the very high cost.
Description of Work: Replaced one faulty dimmer switch.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$220

Michael H.
06/2012
5.0
electrician
  + -1 more
Randy and his team did a wonderful job. Randy got the permits for the job right away and his team completed the job within the estimated time frame and at the estimated cost. Randy's crew went above and beyond; while under the house, one of the electricians noticed water (we had not yet moved into the house) and quickly contacted me and turned off the water. He also identified the location of the leak, which saved me quite a bit of money on my plumber's bill. Randy and his crew are very knowledgable, professional, responsive and I highly recommend them.
Description of Work: I recently purchased an older home and was in need of electrical updates. I received quotes from four companies and ultimately selected Thornton Electric to do my job because of their honesty, willingness to come up with cost-effective (yet permitted) solutions, and their competitive price. Thornton Electric moved and installed a new (much more powerful) electric panel (the current location was not legal). This was a big job as the new panel's location is on the other side of the house, so all the wires had to be rewired to that new location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Lawrence F.
10/2010
5.0
electrician
  + -1 more
They were great. They came on time, gave me a nice short window, and seemed very knowledgeable. I was doing this through an insurance policy.
Description of Work: Thronton Electric did an electrical job for me this morning.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1101 S Railroad Ave, San Mateo, CA 94402

    www.thorntonelectric.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical

    FAQ

    Thornton Electric Co is currently rated 4.3 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Thornton Electric Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Thornton Electric Co offers free project estimates.
    No, Thornton Electric Co does not offer eco-friendly accreditations.
    No, Thornton Electric Co does not offer a senior discount.
    Yes, Thornton Electric Co offers emergency services.
    Yes, Thornton Electric Co offers warranties.
    Thornton Electric Co offers the following services: Electrical.

    Contact information

    1101 S Railroad Ave, San Mateo, CA 94402

    www.thorntonelectric.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day