I called to see if they were open on the holiday, and they told me they would be open in the afternoon, and to bring the current key. I described the way I wanted the 2 locks keyed, which seemed a little confusing to him, but he estimated half an hour, I took a walk, and they were done as promised. The new key worked, and the oddity of keeping the master key also worked. It seemed a bit more expensive than the last time I did this (this is the door key we give to outsiders, and needs to be periodically changed), but he was open on the holiday, was honest about time and price up front, so I would use him again.
Description of Work: I had them re-key two locks from my back door, while keeping them on the master key as well. I removed the locks at took them to the shop--no visit. He was open, or was willing to open on a holiday (MLK Day)
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Barbara D.
12/2004
5.0
locksmith
+ -1 more
THE WORK WAS DONE IN A TIMELY MANNER. A GOOD DESCRIPTION AND CHARACTERISTICS OF DIFFERENT LOCKS WERE GIVEN SO I COULD CHOOSE WHICH I FELT WAS BEST FOR ME - BUT WITH INTERACTION WITH MR. SARCO, SO MADE CORRECT DECISION. HE RAN INTO PROBLEMS AND IT TOOK MUCH LONGER THAN EXPECTED, AND THERE WAS NO ADDITIONAL CHARGE. HE HAD TO COME BACK AND ALTER A PART AND THAT WAS DONE QUICKLY AND IN A TIMELY FASHION AS WELL. ALTHOUGH THE WORK DONE ON THE DOORS WAS SOMEWHAT MESSY WITH SAWDUST ETC. HE WORKED VERY CLEANLY AND SAW THAT EVERYTHING WAS CLEANED THOROUGHLY WHEN FINISHED. A NICE MAN AND PLEASANT TO HAVE DONE THE WORK.
Description of Work: CHANGED FRONT DOOR LOCK AND INSTALLED DEADBOLT, CHANGED BACK DOOR LOCK AND DEADBOLT, AND CHANGED GARAGE DOOR LOCK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KOLBER A.
11/2004
5.0
locksmith
+ -1 more
WHEN THERE WAS A MINOR PROBLEM WITH ONE LOCK MR. SARCO WAS OUT WITHIN AN HOUR TO FIX THE PROBLEM. HE WAS VERY NEAT IN HIS WORK AS WELL AS DOING THE WORK (THE ENTIRE ORIGINAL JOB) QUICKLY. I WOULD RECOMMEND HIM TO ANYONE AND HAVE DONE SO.
Description of Work: CHANGED AND UPDATED LOCKS ON FRONT AND BACK DOORS AS WELL AS GARAGE DOOR. INSTALLED DEADBOLTS.
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Service Categories
Locksmiths
FAQ
SARCO'S LOCK WORKS is currently rated 4.7 overall out of 5.
SARCO'S LOCK WORKS accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, SARCO'S LOCK WORKS does not offer free project estimates.
No, SARCO'S LOCK WORKS does not offer eco-friendly accreditations.
No, SARCO'S LOCK WORKS does not offer a senior discount.
No, SARCO'S LOCK WORKS does not offer emergency services.