Real locksmiths with real experience. Securing and serving the Bay Area since 1927. As a family owned and operated full service lock and safe business we take great pride in our friendly, professional service.
Contact us for your commercial, residential, automobile, and antique lock needs.
Business highlights
98 years of trusted experience
Services we offer
Full service locksmith, including: automotive chip chip keys and remotes, key duplication and origination. Residential and commercial field service, electronic access, safe sales and service, antique lock keys and repair- with much more
Unable to handle locks for which keys were missing.
Description of Work: re-key house.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$280
Joseph ("Jay") D.
03/2016
5.0
locksmith
 + -1 more
unknown
Description of Work: Made a duplicate chip key for my new Prius... |
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
William S.
09/2015
2.0
locksmith
 + -1 more
unknown
Description of Work: The used a banged up lock when I paid for a new one. The said they were going to replace it not never did.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$170
Lyn B.
07/2015
5.0
locksmith
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Auros H.
05/2015
5.0
locksmith
 + -1 more
unknown
Description of Work: They just helped us pick out new locks, replacing an old worn-out one that didn't turn properly anymore, and cut some extra keys for it. (We did the install.) Very helpful, friendly. Fun store.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
TONY B.
03/2015
5.0
locksmith
 + -1 more
unknown
Description of Work: Just duplicated keys. Previously the gave me a referral to a safe cracker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$10
Jenny K.
06/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: Replace lock for the front door and added lubricant. Given B for punctuality only because I never received a response via e-mail, or confirmation call. However, George was prompt and arrived within the scheduled window and got right to work. He explained different options and resolve the issue quickly as soon as I made a decision. Price is a B, since their rate is $85 for labor, when I've inquired other places for $50-$75 for coming out. However, convenience and local business was more important to me. Thank you very much George!!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$107
Deanna B.
12/2013
5.0
locksmith
 + -1 more
I called in the morning and the work was completed that same day in the afternoon. Very responsive and very professional. The thumb latch on the front door was not working properly and fortunately the service technician had the right repair kit in his truck. The entire process was completed in less than an hour. We were very satisfied and would definitely use them again.
Description of Work: Repair a front door lock
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ann-hao C.
07/2013
5.0
locksmith
 + -1 more
Super. Calling on Monday, I was able to get my appointment on the day I wanted later in the week. Jesse showed up the in first half of the time window. He worked very quickly and confidently - having immediately diagnosed the problems. The lock is literally 10 times better - it went from sticking and occasionally locking me in - to turning very smoothly with much less effort. On top of it, Jesse was able to cut me a new mailbox key on the spot, saving me a trip.
Description of Work: Repaired front door lock and cut me a spare mailbox key
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$83
AUDREY H.
03/2013
5.0
locksmith
 + -1 more
I called Saturday morning and they came out that afternoon. Awesome! George repaired the latch in no time at all and it was fixed! Was happy I did not have to buy an entirely new front door handle. Good service!
Description of Work: Fixed latch on front door handle
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Bradley G.
04/2012
5.0
locksmith
 + -1 more
We called on a Saturday to request an appointment to have 3 doorlocks re-keyed. They gave us an appointment for the following Tuesday. Showed up on time, polite, professional, completed the job quickly.
Description of Work: Re-keyed 3 doorlocks in our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Brady E.
11/2011
5.0
locksmith
 + -1 more
We just moved in to a house with four old school mortise locks with skeleton keys, but the keys were - of course - all missing. We removed two of these locks and took them to the Lock Works. They tried all of their stock keys and determined they were definitely custom keyed. They said it'd take 1 business day and cost $25-$30 to make 1 key for one of them. They also explained that the same key might fit in these two but might not. 1 business day later they called and reported the one key they made operated both locks. Lucky! The bill was a higher-than-estimated $40. Boo! When we got home we discovered that the two locks we'd left behind were keyed differently from the two we happened to take with us. We might go back to have key(s) made for those, as well.
Description of Work: Custom crafted a new skeleton key for old-style mortise locks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Ken M.
10/2011
5.0
locksmith
 + -1 more
I recommend this outfit.
Description of Work: My Baldwin entry lock of some 18 years finally wore out. (The poste stopped working) I ordered the same model replacement lock assembly and attempted to install it. This is a very complicated lock and I had great difficulty installing it. Things just didn't seem to fit together. I looked up the San Mateo Lock Works in Angies List and it looked good. I made an appointment for the next day at 1pm and the locksmith (Sid) showed up right on time. The door wasn't drilled right on the iiinitial installation of 18 years ago! Sid knew just what to do. He redrilled and chiseled the door, Reinstalled the lock assembly and it worked perfectly! These guys are factory trained and they know what they are doing.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
PEGGY K.
06/2011
5.0
locksmith
 + -1 more
When I called to make an appointment, and they were very courteous and prompt on the phone, and they were able to send someone out within a few days (it wasn't any emergency situation). The serviceman showed up on time (I don't, unfortunately, remember his name) and was able to fix all three doors. The new doorsets were fairly straightforward, had probably not been installed correctly. The French door lock was more of a challenge, but he stuck with it until he had it working perfectly--by fixing the spring and by adjusting the strikeplate and filing things. I don't know what the cost of things like this are supposed to be, but I feel like I got a great deal for my money.
Description of Work: We needed repairs on some of our doors. Two of them were fairly new, but the latches were stuck, and didn't move when we turned the knob. The other door was a French door, with an antique lock which was not working properly--the spring was broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Russ H.
05/2011
5.0
locksmith
 + -1 more
Well
Description of Work: Locked my keys out. Locksmith came and easily opened the door (latch only) with a heavy plastic card. I had a very small window to meet the locksmith before needing to get back to work. They worked with my schedule and were very accomodating.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Pamela H V.
03/2010
5.0
locksmith
 + -1 more
He was on time and great to work with. He didn't grumble when I kept thinking of new things I wanted him to do, even though it was getting late in the afternoon. I'm just sorry I didn't catch his name in case I need anything done in the future.
Description of Work: Re-keying the whole house and fixing problems with the doors such as: moving hardware on a door which wouldn't lock and putting new locking hardware on an interior door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kathleen A.
04/2009
5.0
locksmith
 + -1 more
Their representative, Jesse, arrived within the time period specified. He was friendly, professional and quickly performed the job, in fact he made it look very easy. He recommended that the cylinder be replaced rather than just have keys made; I agreed as an added security measure. I was pleased with the service and would highly recommend them to anyone that needs to replace a lock, re-key etc.
Description of Work: I lost the keys to a door and needed it to be re-keyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
dana W.
12/2008
4.0
locksmith
 + -1 more
It went well but it was expensive. I liked that they weren't a chain, which is probably why they were so expensive. The worker was knowledgeable. I probably won't use them again just because it was pretty expensive.
Description of Work: I had some locks re-keyed and one new deadbolt installed.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$300
Doreen S.
02/2008
5.0
locksmith
 + -1 more
The locksmith (Sid?) was courteous and on-time. He alerted me when he had to go out to his truck to re-key the lock, as he had to leave the front door unguarded for about 30 minutes. The estimate was exactly what was charged; it seemed a bit high as I've seen estimates for less from the same vendor, but I guess it was because the lock is no longer manufactured. Sid was happy to answer my questions about maintenance. He was very professional, and I would use San Mateo Lock Works again.
Description of Work: I have an antiquated lock on my front door that is no longer manufactured, so I stopped by their store to see what was available. It turns out I would have to get a mortise (?) lock, which would cost about $600 for parts & installation. Instead, I asked them to come out and re-key it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
BRENDA L.
01/2008
5.0
locksmith
 + -1 more
Fabulous. I had the exterior door locks re-keyed after a major construction project because many people had access to the home during that project. Due to my changing work schedule, I had to reschedule the appointment three times, and they were always courteous on the phone and there was no problem rescheduling. They even had Saturday appointments available. They showed up on time and did exactly what they said they would do in very little time. The locks work much better and smoother than before having them re-keyed.
Description of Work: Re-key three doors; six new keys.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
CHRIS B.
08/2006
5.0
locksmith
 + -1 more
I was very pleased with their service. I had a tenant move out and had not called them far enough in advance for them to go to the building and change the locks. So I decided to remove the locks myself and take them to the store to be rekeyed. When I arrived at the building I was missing a tool to remove one of the locks. When I brought the other locks to them at the store they let me borrow the needed tool so I could remove the lock myself and bring it in to them for it to be rekeyed.
Description of Work: rekeyed locks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
07/2005
5.0
locksmith
 + -1 more
I needed to have my locks changed. They came out on time and the guy who showed up was pretty friendly. I called several places and they had the best price.
Description of Work: Changed locks and made new keys.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
STEVE W.
05/2005
5.0
locksmith
 + -1 more
SAN MATEO LOCK WORKS IS WONDERFUL FOR ANYTHING TO DO WITH LOCKS. OUR HOUSE IS OLD and THE MAIN LOCK MECHANISM ON OUR FRONT DOOR IS VERY OLD. THEY KEEP A SUPPLY OF KEYS THAT WORK WITH OUR LOCK. THEY ALSO HELPED MY FATHER "BREAK INTO" OUR HOUSE WHEN WE LEFT FOR VACATION and LEFT AN UPSTAIRS DOOR OPEN DURING A RAGING STORM. THEY WORKED WITH US TO IDENTIFY OUR RIGHT TO ALLOW ENTRY, THEN HELPED US WHEN WE COULDN'T BE THERE.
Description of Work: REPRODUCED OLD/RARE KEYS, CHANGED LOCK COMBINATIONS, & HELPED WHEN WE LEFT FOR VACATION & LEFT A DOOR OPEN UPSTAIRS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
BRIGITTE S.
05/2005
5.0
locksmith
 + -1 more
SAN MATEO LOCKS ALWAYS HAS ALL THE NECESSARY KEY BLANKS IN STOCK, THEY ARE VERY KNOWLEDGEABLE, PROFESSIONAL, FRIENDLY AND THEIR SERVICES ARE VERY REASONABLY PRICED. I HIGHLY RECOMMEND THEIR SERVICES TO ANYONE.
Description of Work: WE HAVE UNIQUE LOCKS ON OUR HOME, AND NOT ALL LOCKSMITHS ARE ABLE TO MAKE KEYS FOR US. WE NEEDED NEW KEYS MADE FOR SEVERAL DIFFERENT LOCKS FOR OUR HOME AND OFFICE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths
FAQ
San Mateo Lock Works is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:30 AM - 5:00 PM
San Mateo Lock Works accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, San Mateo Lock Works does not offer free project estimates.
No, San Mateo Lock Works does not offer eco-friendly accreditations.
No, San Mateo Lock Works does not offer a senior discount.
No, San Mateo Lock Works does not offer emergency services.
No, San Mateo Lock Works does not offer warranties.
San Mateo Lock Works offers the following services: Full service locksmith, including: automotive chip chip keys and remotes, key duplication and origination. Residential and commercial field service, electronic access, safe sales and service, antique lock keys and repair- with much more