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James Caccia Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

In 1979, James Caccia started a plumbing business with old-fashion values of providing residents high-quality services at honest rates. Three decades later, James Caccia Plumbing Inc., a family owned and operated business based in San Mateo County, is committed to maintaining those principles. Our clients know they can count on a team of licensed plumbers to be knowledgeable, highly professional and efficient in every job. We are Better Business Bureau accredited company. We have received A+ rating from the BBB of San Francisco Bay Area and Northern Costal California. Word-of-mouth recommendations are the cornerstone of our business.

Business highlights

46 years of trusted experience

Services we offer

Emergency Service Drain Cleaning, Hydrojetting, Leak Detection & repairs, Gas line services, Boiler repair, Sewer line repairs, Trenches repair, Repipe services, Garbage disposals, Faucets, fixtures, and sinks, Bathroom remodeling, Toilet repair, Backflow testing and certification, Sump pumps, Septic tank plumbing, Slab tank plumbing, Slab leak plumbing, Water softeners, Water filtration, Commercial TI plumbing, Apartment plumbing, Restaurant plumbing, Tankless water heaters, Water heater repair

Services we don't offer

Steam boilers

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.2
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 140 reviews

Deidre J.
07/2010
5.0
plumbing
  + -1 more
The plumber was prompt. He had to order parts, which arrived in a couple of days. Again, on his return, he was right on time. The repair was done in about an hour and everything has worked better than ever since.
Description of Work: Had broken valve on pressure toilet replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alexander M.
07/2010
5.0
plumbing
  + -1 more
They did a fine job. They were on time. I was satisfied with their work.
Description of Work: They fixed a faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra or Gino E.
06/2010
5.0
plumbing, water heater repair
  + 0 more
The experience was good. I really liked them and I would use them again. They were on time, they did a good estimate, and they explained all of the different options.
Description of Work: James Caccia Plumbing relocated our water heater to a little metal hut on the side of our house. They poured a cement pad then they put together a galvanized metal shed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Claire H.
05/2010
5.0
plumbing
  + -1 more
Dennis cna on time, worked efficiently, and had teh jobe dome in about 30 minutes.
Description of Work: Replaced some parts in the shower valve and the difference is amazing. It went from a trickle to a supurb shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Gayle H.
05/2010
5.0
plumbing
  + -1 more
He was wonderful. He was very prompt, came on time and was pleasant. He did the job very quickly and I was real pleased. They gave us an estimate, so we knew how much approximately what it was going to cost and paid $155 on that work. We are also using him for some other work as well.
Description of Work: We used James Caccia Plumbing Inc. today because we had a running toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Paulette S.
03/2010
5.0
drain cleaning, plumbing
  + 0 more
They were efficient and punctual. They were flexible with scheduling the appointment.
Description of Work: My water filter was backing up, which he fixed. He also replaced a stopper in a bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Response from James Caccia Plumbing Inc
Thanks for your kind words! We appreciate the feedback.

Melissa F.
01/2010
5.0
drain cleaning, plumbing
  + 0 more
The plumber arrived about thirty minutes after I called. He was right on time and the appointment took less than an hour. He was friendly and efficient and reminded me of the 10% discount they were offering to new customers. I would definitely use them again.
Description of Work: My kitchen drain was extremely slow. Dennis used a snake and hot water (high pressure) to move the debris stopping up the drain. He also reconnected the drain with new washers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131.4

Response from James Caccia Plumbing Inc
Thanks for your kind words. We appreciate your review and thank you for your business!

Amber J.
01/2010
5.0
sewer cleaning
  + -1 more
They seemed to be very good. I haven?t used him yet but I was very impressed with him. He was very friendly, professional and knowledgeable. I will use him to replace the sewer line. His price was comparable with the others. He was the best.
Description of Work: James Caccia Plumbing Inc gave an estimate to us to replace the sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from James Caccia Plumbing Inc
Thanks for your kind words. We appreciate your review!

Tom Q.
11/2009
5.0
plumbing, water heater repair
  + 0 more
Excellent. He was extremely prompt, reminded my of discount and recommended against repairing hot water circulator versus an alternative fix that saved me about $600!
Description of Work: Installed gas fireplace insert and inspected water circulator for water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from James Caccia Plumbing Inc
Thanks for your kind words. We appreciate your review and thank you for your business!

Sandra or Gino E.
11/2009
5.0
drain cleaning, plumbing
  + 0 more
They did not put some thing on the heater. When the inspector came out, they didn?t pass. So they are coming back shortly to do the work. We are little disappointed that they have to get the work re-inspected. However, our experience with them has been good. They have been very responsive.
Description of Work: We use James Caccia Plumbing. We used them last, a few days ago. We had our water heater taken from inside of the house and put on the outside of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from James Caccia Plumbing Inc
Thanks for your kind words. We appreciate your review and thank you for your business!

MARTHA D.
10/2009
5.0
drain cleaning, plumbing
  + 0 more
They were knowledgeable and were on time. They did what needed to be done though it was a simple job. I will grade them high across all categories.
Description of Work: James Caccia Plumbing Inc repaired the slow draining of the bath tub and the holes in the shower about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SHARON T.
10/2009
5.0
plumbing
  + -1 more
They were excellent, on time and very neat. They gave a very detailed estimate with what they were going to do which was very nice. I am calling them back for another project.
Description of Work: I used the James Caccis Plumbing Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,984

Mary M.
09/2009
5.0
drain cleaning, plumbing
  + 0 more
They are prompt and very professional. They fix what's wrong. We had an issue with our water heating system once, too. They came up with a solution and installed it - now everything works great. They are very knowledgeable. They aren't the cheapest out there, but it was reasonable.
Description of Work: I have recently hired James Caccia Plumbing Inc. for a leak repair. We've been using them for about a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Albert T.
08/2009
5.0
plumbing
  + -1 more
Tried to take apart the valve assembly myself, didn't know how to put it back together again :) Called Caccia Plumbing to help. They came on-time (actually called to say they could come earlier than originally scheduled). Plumber replaced the valve assembly and gave me some tips while he was at it. Very friendly and professional.
Description of Work: Replaced valve stem and faucet fixtures for bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mark W.
07/2009
5.0
plumbing
  + -1 more
Two plumbers (journeyman and apprentice?) showed up on time, did the work, answered my questions politely, and were done in about an hour.
Description of Work: Our laundry room has a sewage effluent pump to evacuate the wash water. The float was sticking. They cleaned the pump, cleared the float, tested and restored the pump and installed new screws on the sump cover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

KATHRYN K.
05/2009
5.0
drain cleaning, plumbing
  + 0 more
Anthony came out to do and estimate. Promptly submitted it. Scheduled work and Jonathan came out to do it. Very neat and professional. Knew what to do and furnished all parts. All in all a good experience.
Description of Work: Replaced shower and toilet innards and installed hot water recirculating pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Jim E.
05/2009
5.0
plumbing, sewer cleaning
  + 0 more
Called early in the morning and was given a time late in the day. Received a call back and Mike was here within an hour of my call. Filled the sewer line with water to verify a clog and routed out the roots; retested the line to ensure it was clear.
Description of Work: Clogged main line sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

C P.
04/2009
5.0
plumbing
  + -1 more
They were able to come within a day of my call. Dennis was the plumber that did the work and was friendly and effecient. They have a fixed price for new toilet installation (includes old toilet removal, he was even willing to haul away the big box the new toilet came in). The area was clean after he finished. While installing he made an effort to secure the pipe which had been roughed in poorly. He also used a wider 4in wax ring than the 3in cone that came with the toilet. He also used stonger bolts to secure the seat. He said these are small things they do at no charge because they commonly come up as problems. I appreciated that and was happy with my experience. I will call them in the future.
Description of Work: Changed out a old toliet that needed to be reseated with a new low flow toilet I purchased and brought home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

fran B.
04/2009
5.0
plumbing
  + -1 more
They sent a plumber the next day, and he fixed both easily and quickly; with time to spare (they charge by hour), he also resealed the kitchen faucet - and, he did a non-plumbing job which was to correct my error on a some-assemby-required storage container. He was knowledgeable, helpful, made a good suggestion for a problem in my bath, and was all around pleasant. I've recommended him to my neighbors and others. With a 10% discount it was $124.
Description of Work: We asked Caccia Plumbing to come out to fix 2 things: a shower faucet, and the bendable connector from toilet tank to wall that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Patty C.
03/2009
5.0
plumbing
  + -1 more
The project went quickly and smoothly
Description of Work: We had a sump-pump replaced, and some parts replaced in the Master bathroom sink. The hardware n the bathroom was expensive to replace, but I knew that before even talking with them. Dennis was the service representative, and he was fantastic.. Professional, honest, was on time, and very friendly. We have already recommended James caccia plumbing to our friends.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,230

Meg M.
02/2009
5.0
plumbing
  + -1 more
All of our plumbing jobs have been resolved. Caccia was very responsive and tuned into our needs. They have a flat hourly rate and were enthusiastic about working hard for us for that hour.
Description of Work: Moe fixed a number of small plumbing jobs around the house. He worked efficiently and professionally. In addition, he had a number of small parts in his truck, which allowed him to make small fixes in the moment, rather than running to the hardware store, something that would take me weeks to find time to do!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Stacy R.
01/2009
5.0
plumbing, sewer cleaning
  + 0 more
Caccia plumbing was wonderful! We have owned our house for a year and a half and we have had plumbing issues since the beginning. Every plumbing company that previously worked on our pipes (total number=6) would do what I consider "band-aid" work; basically they would snake the pipes to clean them but not fix them. Multiple companies refused to even put a camera down in the pipes. Anthony Caccia and team not only correctly diagnosed my issues but fixed them. All the plumbers and the office staff were friendly, professional, timely and most importantly, competent.
Description of Work: Replaced and updated pipes in our backyard (which were constantly backing up) and changed pipes in laundry room (which overflowed often).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Dorothy W.
12/2008
5.0
plumbing
  + -1 more
We were impressed with Caccia Plumbing. I checked out 5 plumbers on Angie's list and on the state contractor's board. I chose to phone Caccia first. Although they were getting ready to close for the Christmas holidays, they scheduled an appointment because the floor tile problem was getting worse. Anthony Caccia is the third generation of this family plumbing firm, and he impressed us with his professionalism and speed. He identified the problem as an improperly set wax seal. He fixed the problem in 1 hour and guaranteed his work. He gave the Angie's discount as advertised. He suggested we use Angie's list to find someone to replace the section of floorboard that had been damaged. We didn't expect him to wear "booties" to keep our carpet clean or to be so great about cleaning up. It was a very positive solution to our plumbing problem of the holidays.
Description of Work: Anthony Caccia came to find the leak around the toilet that caused tile to lift. He pulled and reset the toilet bowl providing a new wax seal and new bolts. He also installed a new water measuring device.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187.2

Michele K.
11/2008
5.0
drain cleaning
  + -1 more
My bathroom sink and tub were backing up. Moe arrived promptly as scheduled and determined that the sink was easy to fix, but there was a problem w/ the tub, under the house, so we scheduled a second appointment in 2 days. He arrived w/ a helper and installed a new overlow in the bathroom and also replaced a leaking pipe.
Description of Work: Installed a new chrome waste and overflow and new 1-1/2 ABS Sandter w/ a new coupling in my hall bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

JENNIFER Z.
08/2008
3.0
drain cleaning
  + -1 more
I had them come out about a month ago because my kitchen sink was draining a little bit slowly. At that time they snaked the drain and replaced a small piece (a p valve, perhaps). This didn't do anything to clear the drain. I wasn't able to call them to come out to fix the problem again (I work full time) and the problem wasn't so dire that I couldn't live with it until I had time to call them back. When I called them back, they said that they would charge me for doing the work again - even though they didn't fix the problem the first time around. They complained that I shouldn't have waited a month to call them to complain. They claimed that they need to send an inspector out and determine the cause of the problem and that they would call me. That was almost a month ago. I haven't heard anything. I note that I was not home to talk to the guy directly - my mother in law was at my house to talk to the technician.
Description of Work: Check work done about a month ago.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

917 N Amphlett Blvd, San Mateo, CA 94401

http://www.cacciaplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
379364
Trade License Locale
State of California
Trade License Authority
California State License Board
Trade License Expiration
04/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Natural Gas Lines,
Appliance Repair,
Kitchen and Bath Remodeling,
Wells and Pumps,
Solar Panels

FAQ

James Caccia Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

James Caccia Plumbing Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, James Caccia Plumbing Inc offers free project estimates.
Yes, James Caccia Plumbing Inc offers eco-friendly accreditations.
No, James Caccia Plumbing Inc does not offer a senior discount.
No, James Caccia Plumbing Inc does not offer emergency services.
Yes, James Caccia Plumbing Inc offers warranties.
James Caccia Plumbing Inc offers the following services: Emergency Service Drain Cleaning, Hydrojetting, Leak Detection & repairs, Gas line services, Boiler repair, Sewer line repairs, Trenches repair, Repipe services, Garbage disposals, Faucets, fixtures, and sinks, Bathroom remodeling, Toilet repair, Backflow testing and certification, Sump pumps, Septic tank plumbing, Slab tank plumbing, Slab leak plumbing, Water softeners, Water filtration, Commercial TI plumbing, Apartment plumbing, Restaurant plumbing, Tankless water heaters, Water heater repair
Steam boilers

Contact information

917 N Amphlett Blvd, San Mateo, CA 94401

http://www.cacciaplumbing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed