Complete Solar Solutionâ„¢ makes solar electric power systems available to the average homeowner. We assess your home, roof type and structure, house location and electricity usage and needs, then (in one short visit to your home) design the optimal system for you. We then install it quickly, conveniently, and at a price that makes sense for you!
Business highlights
16 years of trusted experience
Services we offer
Solar Electric Power Systems, Sale & installation.
It was a few years back but they were all very professional and did great work.
Description of Work: Installation of solar panels.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rose I.
10/2017
5.0
solar panels
 + -1 more
Very well!
Description of Work: Install solar panels & re hook up to internet a couple times
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
William N.
04/2017
5.0
solar panels
 + -1 more
Installation was done professionally and on time.
Description of Work: Complete Solar Solutions installed a 35 panel solar electric system on my house. What sold me on this company was that they used the most efficient panels available at the time and were willing to give me a 15-year guarantee on power production. No other company that I talked to offered such a guarantee.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris S.
05/2016
1.0
solar panels
 + -1 more
They did not show up at appointed time or call to reschedule despite speaking with them the evening before.
Description of Work: Set up an appointment for consultation
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
Gerald M.
04/2016
3.0
solar panels
 + -1 more
unknown
Description of Work: Simply qualifies you for a sales presentation. Did not even make a site visit.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
$19
William N.
03/2016
5.0
solar panels
 + -1 more
unknown
Description of Work: Installation went as agreed, performance was as advertised. The main reason that I selected them was that they guaranteed system performance for 15 years. This was unique.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27,000
Russell W L.
02/2016
1.0
solar panels
 + -1 more
unknown
Description of Work: Did not use
Rating Category
Rating out of 5
Linda B.
01/2016
5.0
solar panels
 + -1 more
They were excellent. Jason, who came out, was excellent. I will go with them when I decide to have it completed.
Description of Work: $19 for $400 Toward Home Solar Power System with Consultation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19
Jason M.
11/2015
5.0
solar panels
 + -1 more
From start to finish Complete Solar made this process easy. Their maintenance crew who installed the panels and boxes on the house had the highest professionalism to say the least. Very courteous and respectful of me and my property.
Description of Work: Installed Solar Panels
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah W.
11/2015
5.0
solar panels
 + -1 more
unknown
Description of Work: Installation of solar system. Courteous, professional and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Richard B.
07/2015
5.0
solar panels
 + -1 more
unknown
Description of Work: Designed and installed full residential solar system for our primary residence. We purchased the system, but they also have lease or loan packages. Their bid was priced better than our other two proposal submissions (from two of the more public, well-known solar companies). Installation and their crew was all very professional. Definitely recommend to others as one of the proposals you should obtain for this major investment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$30,000
JAMES M.
04/2015
4.0
solar panels
 + -1 more
unknown
Description of Work: They installed 14 panels for a total of 3.29 kW. The installation was fine, although it took longer than expected to get PG&E approval and get the system up and running. The system worked fine for the first 2 years until we changed cable providers in 2014, then we no longer had the ability to monitor the solar output. After a few months a technician came out and was able to get the monitoring system working. It worked until August. Someone came out again in Sept. and concluded that a new circuit board was needed. After that I did not hear anything despite several phone calls and emails. Finally someone came out in December to replace the circuit card, but was still unable to provide me with instantaneous output information. I am now however to see historical data, except for the time from Aug - Dec 2014 when I show 0 kW generated. The product seems OK, however the customer service after installation leaves much to be desired.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$12,000
Response from Complete Solar
Thank you [Member name] for the feedback. Keeping monitoring running is an area that we're working to improve. Since all monitoring is subject to the home internet connection it can be fragile sometimes. To get around home internet connectivity issues, its possible to get production values from PG&E by looking in monthly statements. They will show the amount of electricity generated and sold. It's not ideal but it's a good fallback if other monitoring fails. I'm glad to hear that we were able to resolve your issues in the end and we will work to do a better job on responsiveness in the future. Thanks!
Nathan K.
04/2015
5.0
solar panels
 + -1 more
Complete Solar was very helpful with the solar estimate process. The representative (Josh) explained matters very well, and was very good at making complex economic considerations clear. He was happy to answer my very long list of questions, and proceeded to go above and beyond to get me accurate numbers by doing multiple roof measurements for my complex roof situation (at Complete Solar's extra expense). He was very responsive via phone and email, and promptly delivered my estimates via email. I ultimately decided to go with a competitor for my installation, but that was due to a specific panel brand choice, not a reflection of Complete Solar's quote or level of service. I would highly recommend Complete Solar to anyone.
Description of Work: Residential Solar System estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
William N.
04/2015
5.0
solar panels
 + -1 more
unknown
Description of Work: The primary reason that I chose this company was that they are willing to guarantee the performance of the installation for 15 years. No other company that I contacted was willing to do this.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37,000
Ui H.
03/2015
5.0
solar panels
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Kathie F.
03/2015
5.0
solar panels
 + -1 more
unknown
Description of Work: Installed full solar on roof. It is wonderful having an electric bill of less than $5 per month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$21,000
Lester W.
01/2015
5.0
solar panels
 + -1 more
unknown
Description of Work: Before Complete Solar, my monthly electric bill was $337/month ($4,044 per year). The only additional requirement I had was the solar panels must be manufactured in the United States. Complete Solar did their study with the information from me, measured the roof space needed for the solar panels. To accommodate the kilowatt/hours to reduce my electricity costs, 35 solar panels were needed. Then a contract was prepared, agreed to by my family, and copies submitted to Southern California Edison and to the city for their approvals. Once approvals were received, Complete Solar did their magic and by early January 2014, I have solar power. Complete Solar did a very recommendable job, cleaned up after themselves, and ably matched the paint where it is hard to tell the difference between 2-year old paint to the paint used to cover the walls that were repaired. Through 12/1/14, my average electricity bill per month is $203 and no bills from the Edison Company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William N.
07/2014
5.0
solar panels
 + -1 more
They installed my system expeditiously, but the Contra Costa County Building Inspector wanted them to use a larger grade of wire and a higher ampere rated circuit breaker than was required by the amperage of the installation. His lack of availability and insistence on changes delayed approval of the installation for a month, although it was ultimately approved. Complete Solar Solutions paid my electric bill for that month, thereby living up to their production guarantee. It was that guarantee that caused me to choose them as my solar contractor.
Description of Work: They stood behind their guarantee.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ui H.
07/2014
5.0
solar panels
 + -1 more
Everything went pretty smooth from the beginning to the end. I ended up with 5kwh system installed and complete solar took care of everything including rebates. after 2 years, I replaced the roof and they took care of the solar panel un-mounting and re-install. very happy with their customer service and highly recommend them.
Description of Work: solar panel installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Chris W.
07/2014
5.0
solar panels
 + -1 more
The whole process went smooth and was well organized by Complete Solar.
Description of Work: provided Solar for the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles C.
07/2014
5.0
solar panels
 + -1 more
The installation went very smoothly and the system has performed as expected over the course of the last year. I have zero complaints about the installation, subcontractor, or equipment, and am very pleased with results. The electrician who installed their system remarked to me that he enjoyed working with Complete because they use top of the line components. The staff at Complete Solar young, competent and enthusiastic. Their pricing seemed fair. The field is competitive. The actual price of the panels is dropping. Their business is basically built around selling, and designing the system. They project manage the installation and permitting process. It's pretty much a piece of cake.
Description of Work: Complete Solar Installed a Photo Voltaic System for my Home
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17
colin C.
06/2014
5.0
solar panels
 + -1 more
They actually showed up on time and they did a very good job. It doesn't cost me money. I like them.
Description of Work: Complete Solar Solution, they installed my solar.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Colin S.
11/2013
5.0
solar panels
 + -1 more
Good pricing (best of 4 bids), smooth installation (working with a third party roofing company I chose to re-roof my house), very responsive to my layout requirements, including last minute changes and adjustments, everything on time, as requested and am generating just what I expected (basically no electric bills).
Description of Work: Complete management of financing, installation and support for 5.25kw solar array on my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Kathie F.
07/2013
5.0
solar panels
 + -1 more
System is excellent. Installers were very nice, neat and professional. They could have done a bit better job of communication about when they would be here, but I have no complaints about the installation of the system. I am 100% happy! Kathie
Description of Work: Installed solar system on roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$21,000
Linda L.
04/2013
5.0
solar panels
 + -1 more
They were awesome. Anytime we had a question, they were right there to answer it. They walked us through step by step on the installation. They helped us get set up with PG & E. They helped us get the new meter setup as well. They did a great job.
Description of Work: They put solar panels on half of our roof per our specifications so they would not show on the front of our home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Solar Panels
FAQ
Complete Solar is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Complete Solar accepts the following forms of payment: Check,Financing Available
Yes, Complete Solar offers free project estimates.
No, Complete Solar does not offer eco-friendly accreditations.
No, Complete Solar does not offer a senior discount.
No, Complete Solar does not offer emergency services.
Yes, Complete Solar offers warranties.
Complete Solar offers the following services: Solar Electric Power Systems, Sale & installation.