We are a small company, but provide personal, detail-oriented, high quality service. We take pride in our work and offer a 90 day (minimum) guarantee on all of our work. We offer 2-hour time windows for our service calls (unlike 1/2 day or longer time windows that many other service companies offer). We are licensed through the State of CA Bureau of Appliance and Electronic Repair. We service the Peninsula and San Francisco areas (from Mountain View up thru and including SF). Sorry, we do not service the East or North Bay areas.
Business highlights
16 years of trusted experience
Services we offer
We install & repair most large household appliances (i.e., washing machines, dryers, dishwashers, stoves, ovens), except refrigerators. Our specialty is European appliances. We are an authorized service provider for Miele and Asko Appliance companies (before starting this business, technician worked 12 years for Miele. We also do minor home repairs & improvements (i.e., minor plumbing, low-voltage electrical repairs & light carpentry--i.e., crown moulding) & have 25+ years experience w/such.
Services we don't offer
We do not generally service small appliances unless they are a very quick/small repair and/or are included with a service for a large appliance. We also cannot provide most service on refrigerators/freezers, as we do not have a refrigeration license.
Response from Acclaim Appliance and Home Repair Service
Hi [Member Name Removed]! Apparently, we haven't looked at our Angie's list page for a really long time so just noticed your review--thanks so much!! Ken & Naomi
Leslie M.
12/2015
4.0
appliance repair, woodworking
+ 0 more
It took a long time from first contact until work was done. It was hard to schedule. Ken is knowledgeable, and a nice guy but too busy.
Description of Work: replaced computer-board part of dryer
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$200
boyce B.
04/2015
5.0
appliance repair, plumbing
+ 0 more
Acclaim services Miele! Its is a one man show (Ken), but I had the most pleasant experience ever with appliance repair. I called Miele when my dishwasher stopped completing cycles, and heating water... (I'd had a random appliance repairman come previously and been unable to fix it.). Miele referred me to Acclaim and Ken, who clearly has a lot of Miele experience. He came the next day, listened to the cycle for a bit, and then whipped out a computer. Ken read off the error codes, and made some needed software changes to adjust water levels and what have you, as well as adjust my drainage to solve a related plumbing problem. Genius! He knew just what to do, was super polite, totally honest, and the machine has run like new since he left... charge was modest for the expertise he brought to the table, $190. Ken clearly has a gift for the work he does. I'd trust him to work on anything!
Description of Work: Acclaim services Miele! Ken came out promptly, listened to the cycle for a bit, and then whipped out a computer. He read off the error codes, and made some needed software changes to adjust water levels and what have you, as well as adjust my drainage to solve a related plumbing problem. Genius! He knew just what to do, was super polite, totally honest, and the machine has run like new since he left... charge was modest for the expertise he brought to the table, $190.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
george S.
02/2015
5.0
appliance repair
+ -1 more
It went extremely well. Ken's office provided a 2 hour window for his arrival. Called to provide an update within the window. During the repair, Ken pointed out several features regarding the oven that we had not fully utilized. He was extremely professional as well as Naomi in his office.
Description of Work: After 10 years, we got a F6 fail code on our Miele Oven. Ken came in and diagnosed the likely problem and ordered a replacement sensor. With Part in hand, he returned and made the repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
JOANNE C.
05/2013
5.0
appliance repair
+ -1 more
Acclaim Appliance and Home Repair Service showed up and did the job. I would use them again in the future.
Description of Work: We purchased a dishwasher at Acclaim Appliance and Home Repair Service and have them install.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ben R.
05/2013
5.0
appliance repair
+ -1 more
He initially diagnosed it as a burnt out motor in the dishwasher which would have been much more expensive. But when he took it apart he realized it was something else. Unfortunately he did not have this part, and had to get it from a Miele distributor. But he got it within a short period of time and came back and finished the repair. Very professional, nice and great service. Would definitely use him again.
Description of Work: Our dishwasher would not drain and we called Acclaim to have them fix our Miele dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Karen O.
11/2012
5.0
appliance repair
+ -1 more
I have no concerns at all. They came out immediately when he said they would. He was very efficient and intelligent. We have three dishwashers and he fixed them. They are perfect. Each one had some small irritating thing and he fixed them immediately and perfectly.
Description of Work: I used Acclaim Appliance and Home Repair Service for dishwasher repair.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Finished Carpentry and Woodworking,
Appliance Repair - Small,
Plumbing,
Electrical,
Unfinished Carpentry
FAQ
Acclaim Appliance and Home Repair Service is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 4:00 PM
Saturday: Closed
Acclaim Appliance and Home Repair Service accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, Acclaim Appliance and Home Repair Service does not offer free project estimates.
Yes, Acclaim Appliance and Home Repair Service offers eco-friendly accreditations.
No, Acclaim Appliance and Home Repair Service does not offer a senior discount.
No, Acclaim Appliance and Home Repair Service does not offer emergency services.
Yes, Acclaim Appliance and Home Repair Service offers warranties.
Acclaim Appliance and Home Repair Service offers the following services: We install & repair most large household appliances (i.e., washing machines, dryers, dishwashers, stoves, ovens), except refrigerators. Our specialty is European appliances. We are an authorized service provider for Miele and Asko Appliance companies (before starting this business, technician worked 12 years for Miele. We also do minor home repairs & improvements (i.e., minor plumbing, low-voltage electrical repairs & light carpentry--i.e., crown moulding) & have 25+ years experience w/such.
We do not generally service small appliances unless they are a very quick/small repair and/or are included with a service for a large appliance. We also cannot provide most service on refrigerators/freezers, as we do not have a refrigeration license.