Ross Carpet Care

It worked out very well. He was very prompt and came out on short notice and I appreciated that.

It went great, super actually. They did a wonderful job. Would highly recommend them. I was very impressed with how well it came out considering how bad it was before. They were both very nice. Overall a great job. They did say that normally this job would have been about $350 with the stains and all but they accepted the $270 special price this time.

The service was excellent. My carpets never looked so good and Ross was able to clean my white overstuffed chair to look just like new when I thought I might have to get rid of it. His pricing is extremely reasonable.

I found Ross on Angie's List years ago. The first time I had him out I was thrilled with his service. But over the years that has declined. The biggest problem has become that he doesn't keep his appointments. At least three times we have scheduled him and he hasn't shown up. In the most recent two situations in the last month, we didn't even get a courtesy call to say he wouldn't make it.

Ross did an excellent job, probably the best carpet cleaner we have ever had. Scheduling the time was easy, and the cleaning was extremely thorough. He was also most helpful in moving small items for us. We would definitely use this service again.

Ross Carpet Care did an excellent job cleaning our carpets. He kept us informed about our upcoming appointment and showed up on time and got straight to work. Ross is a very personable guy and answered all my questions. I also asked him about cleaning tile which our house has and he was really knowledgable. I will definitely use him again and trust him with the care of our carpeting and tile. Great job!

Ross was the most thorough carpet cleaner we have ever used. He took his time to make sure the job was done right. Highly recommended for anyone who needs the best carpet cleaner.

Ross provided first rate service. He was able to drop by on short notice and provide an accurate estimate that he stood by. Furthermore, because he knew I needed the job done ASAP, he worked until 8 pm that same night to get it done. As a result of his hard work, my house looks like I have a house full of brand spanking new carpeting. Accordingly, I wouldn't hesitate to recommend RCC for any of your carpeting needs!

Great experience. Wonderful job. Went the extra mile.

We contacted Ross on short notice to clean a family room carpet after we finished up some remodeling and painting. He was able to come out the next day and did an extremely thorough job with the cleaning, getting our three year old carpet looking brand new. He was very professional and knowledgeable about the cleaning process, we'll definitely use him in the future and refer him to our friends.

Ross was pleasant over the phone and explained exactly what he would be doing. He explained how to prep for his visit as well as what I could expect after he was done. I was having a party a few days after the carpets were to be cleaned, and he assured me they would dry in time. Ross did exactly what he said he was going to do and when he left, my carpet looked like new! Not only is it clean, but it fluffed back up to it's original condition and is much softer now. He also took steps to make sure my furniture and walls were not scuffed during the process. I would highly recommend Ross Carpet Care.

Ross is a real professional in his work. He returned my initial call promptly and arrived at the scheduled time to give me an estimate. My carpeting had stretched badly in the 9 years since it had been installed. He explained why it had happened and what was involved in restretching and retacking it. He told me which cabinets and bookshelves would need to be emptied and which ones he could work around. On the day of the planned work he arrived promptly, ready to get to work. It was a big project, involving the moving of furniture, and took most of the day. Ross was thorough in his cleanup, helped me move many boxes of books and helped me lay several large area rugs. I had been procrastinating on having this work done for several years as my carpeting became more rippled. I hadn't wanted the hassle it entailed. It was such a relief to have it finished and I'm so glad I found Ross to do it. He made the project as painless as it could be. I appreciate having had such a polite, friendly person as he is in my home. Ross takes pride in his work. I will have him back for carpet cleaning. I highly recommend him.

Ross arrived on time and explained how he would proceed with the carpet cleaning. He was driving a very large truck which housed his equipment. In the past carpet cleaners have come with a much smaller van. Ross had all the equipment to do a superior job. In the past I have not been as completely satisfied as I was with the job Ross did. I particularly wanted the areas at doorways, where it showed more dirt, taken care of. When the job was finished, I was very satisfied. The carpet looked and felt great.

Ok, I have had my carpet cleaned by other "top" companies, sometimes three times a year. I hadn't been satisfied for a while now with the job they did, the carpets didn't stay clean for long (soap residue?) and it seemed like they were at my house a shorter and shorter time. Ross is simply amazing. He did a more thorough job than any company I had ever hired previously. The machine he uses to steam and open up the pile on the carpet made for a deep cleaning...my carpets which are 7 years old looked absolutely fantastic, almost like new. Ross is professional, and lives his work. He has all the equipment any of the other top steam cleaning companies use, with the notable exception of all the steps he goes through to ensure a beautiful carpet and his customer's satisfaction. It was clear from start to finish the pride he takes in his work. He was right on time, described all the steps (he is passionate about his work!), and made a notable difference from any carpet cleaning I had ever had done previously. Fantastic job, professional, a really nice guy, and I look forward to using his services in the future.

Ross did a wonderful job! He was on time and his work was excellent. He repaired the upstairs wrinkles in my carpet with skill and speed. The cleaning job was superior. He has better equipment than chain carpet cleaners and he made sure to get out every stain. He is very thorough and goes above and beyond. Found out he can also repolish marble so I will be calling him again soon. Highly recommend.

They worked well. They were knowledgeable and prompt.

He showed up whe he said, took the time to do a quality job, was very friendly and helpful. I would totally use Ross again and highly recommend his services to anyone.

I have been using his services for over twenty years. He is wonderful and I would recommend him highly.

Arrived on time - very professional and courteous. Went over some areas more than once to get the best possible result as we have rescued 5 dogs in the past 6 years!

I contacted Ross for an estimate to install carpeting that had been removed from another home, he arrived on time and inspected the carpet. He said he could install it and explained the process and what it would cost. Ross is great to work with, I had to reschedule a couple of times due to rain and he was very friendly in doing so. Again Ross showed up as scheduled, he explained the process of the install, and then went work on removing the old carpet and padding. I was able to watch Ross as he worked, he is very professional and has an eye for detail as he is installing the carpet and explaining what he is doing and why. Ross is very knowledgeable and informative about his industry ( carpet cleaning, install, etc, ) and shared his expertise so I would know what to look for in the future in other companies. I'm very happy with the results and with Ross and I won't be using anyone else as long as Ross is in business . I'll be scheduling him for another installation and carpet cleaning as well.

Ross was punctual, professional and a very hard worker. He kept me up to speed on what he was doing throughout the job. Bottom line...I will never use another carpet cleaner again. The best service and outcome I've ever had with any home service, period! His machine is unique and saved me from what I thought I was going to have to do, replace my carpets. I highly recommend Ross Carpet Care with no reservations whatsoever.

Ross pretreated then cleaned the carpeting in my living room/ dining room. He called letting me know he was on his way and arrived on time. He did a beautiful job - the carpet feels and looks so clean! Ross spent a good deal of time on the cleaning, too. No rush job like some other carpet cleaners. Great pricing, too.

Ross was very punctual and thorough in describing the work he was doing. I have never had my carpets cleaned so well. He took great care to remove stains and moved furniture so that he could get all areas, making sure that everything was returned to the original place when he was done. I will definitely use him again.

He was very responsive and informative, he did as promised- when we had concerns afterwards he addressed them. Our only recommendation to Ross- learn to be more brief in explanations and conversations- you could turn customers away if not addressed.

I am still amazed with Ross's work! Both he and Dan came in and they moved my furniture and even took my bed apart in order to get to some hard to reach places! Baseboards were glistening (it's the little things...) and the spots were attacked and are gone. I have kids and an insane schedule and they made me feel at ease as they moved things around and put everything back the way they found it. Next time will be less involved as I won't need my carpets stretched, but now I am excited about getting the carpets cleaned and will never shy away from it again. Ross definitely knows what he is doing and will stay until the job is completed. He also sticks to his quote with no hidden fees etc. I am already referring others to him.