RELIABLE HOME REPAIR

Charlie did handyman work at our house on several occasions in 2006. Once it was established that punctuality was essential (he will be chronically late if given the opportunity), then he was fine for a few visits. However, Charlie was to do touch up painting on his last visit in December and not only did he miss key areas that were obviously marked by painters tape, he also left with all of the touch up paint. I called him several times and each time he said he would return the paint right away. He was also supposed to give me a quote for deck re-coating. It's been over two months and I still have no touch up paint or a proposal. Obviously, I will never use Charlie again and I certainly would not recommend him to anyone...which is a shame because he's capable of doing good work when he doesn't let all of his personal problems and excuses get in the way. "Reliable" is far from what this company is.

Charlie came out and estimated the work and cost. He was friendly and offered useful advice on how to prepare the door for install. After I prepared the door, and after a few phone calls, Charlie came out and did a nice job installing the door. There was a minor issue with the door weather seal that went unresolved. The drywall patches were done well. This allowed me to do the finish and texture and paint myself and save some money.

''Reliable'' is a joke! I first attempted to contact Charles by leaving a voice mail message; he didn't respond so I tried again this time making contact. He agreed to do the work (multiple small jobs - ''honey-do'' items)on Friday morning; that morning he said he had something else to do and would Saturday work instead - I agreed as that would have been better for me as well. That Saturday he did not show up; I left him a message asking where he was and started my search for another handyman to do the job. He called back on Monday and stated that his girlfriend had ''kidnapped'' him by taking him to the mountains for a surprise weekend retreat leaving him without any way of contacting me. He said he could come on Weds to do the work. I was desperate to have someone do the work before my open house on Sat. so I gave him 1 more chance to redeem himself; well he failed miserably by calling me on Weds stating his car's water pump failed and that ''maybe I just don't want your job...''

VERY POLITE MAN DID EXCELLENT WORK. HE WAS ON TIME & KEPT IN TOUCH WITH ME ALL THE WAY. CALLED AFTER WORK WAS COMPLETED TO SEE IF I WAS SATISFIED. I WOULD HIGHLY RECOMMEND.