Family owned small business is at the very heart of San Diego. Our parents both owned their own successful businesses and they became part of their communities. We take great pride in serving you and understand the importance of good service and honest prices. We also like to have fun at what we do...we guarantee your experience at Direct Carpet will be a great one! Come see us today! Additional email - tommy@directcarpetunlimited.com.
Business highlights
15 years of trusted experience
Services we offer
Any flooring services and sales, wood, tile, carpet, laminate & vinyl.
They were wonderful!! Had to order one additional items and they processed my addition without any problems to match my original order.
Description of Work: Bought new wood flooring and underlayment materials for entire house (less bathrooms & kitchen).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Barbara W.
11/2016
5.0
carpet installation, flooring contractor
+ 0 more
It is nice to find a company that truly believes in "customer comes first." Direct Carpet Unlimited in San Marcos is one of them. We have used them for 2 different projects, one a sheet vinyl installation. the other a total house re-carpeting. Owners Rebecca & Tommy and their staff make you welcome at their shop. They ask a lot of questions, listen to your responses, and then suggest samples to consider. They do not try to "up sell" or steer you to whatever pays the highest commission. In our situation - klutzy homeowners who like red wine and own a dog - a Shaw carpet called "Life Happens" fit the bill. The installers for both projects were on time and did a professional job. A minor glitch with the vinyl install was quickly corrected by Rebecca at no cost to us. There may be cheaper flooring shops, but IMO any project can have something go wrong, so it's best to pick the contractor with integrity. That's Direct Carpet.
Description of Work: 2 different projects - first one replace flooring in utility rm, hallway, laundry room with new vinyl; second one to remove old wall to wall carpet throughout house & replace with new plush carpet that is stain-resistant
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Barbara W.
09/2016
5.0
carpet installation, flooring contractor
+ 0 more
It is nice to find a company that truly believes in “customer comes first.” Direct Carpet Unlimited in San Marcos is one of them. We have used them for 2 different projects, one a sheet vinyl installation. the other a total house re-carpeting. Owners Rebecca & Tommy and their staff make you welcome at their shop. They ask a lot of questions, listen to your responses, and then suggest samples to consider. They do not try to “up sell” or steer you to whatever pays the highest commission. In our situation – klutzy homeowners who like red wine and own a dog - a Shaw carpet called “Life Happens” fit the bill. The installers for both projects were on time and did a professional job. A minor glitch with the vinyl install was quickly corrected by Rebecca at no cost to us. There may be cheaper flooring shops, but IMO any project can have something go wrong, so it's best to pick the contractor with integrity. That's Direct Carpet.
Description of Work: Re-carpeted whole house except for kitchen, kitchen hallway, laundry, utility room and bathrooms. Installed new sheet vnyl in utility room, laundry room and kitchen hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Mary B.
03/2016
5.0
flooring contractor
+ -1 more
unknown
Description of Work: Installed new carpet throughout the entire upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
abdol Z.
06/2015
5.0
carpet installation, flooring contractor
+ 0 more
unknown
Description of Work: Removed and replaced our kitchen flooring and re-carpeted the rest of our home. They were fantastic!! Rebecca and her husband went above and beyond to help us out in a tough situation with a very short deadline. In addition they are very friendly, caring and professional...a true pleasure to work with!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Ann S.
04/2015
5.0
flooring contractor
+ -1 more
I was especially impressed with the way the owners stepped in after the man who came out to measure gave me what I thought was a final quote -- and then said it was not. The owners were wonderful, and I was able to afford the final price. The carpet is lush and beautiful. A very professional job. I really like that they are a local company, not a franchise. Let's support our local businesses!
Description of Work: Installed carpet in both bedrooms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Jim W.
04/2014
3.0
flooring contractor, hardwood floor
+ 0 more
Unfortunately, work was performed the week before Christmas and Direct closes that holiday week. The contractors they used ran into personal problems (truck tires slashed) and the work was not completed timely. We spent the holidays with flats of wood stacked next to the Christmas decorations. The owner, who was away on vacation with his family, promised to make good on this, and "it would be reflected in the final price". When the men returned, chastised by the owner, they rushed to complete the job, and cut through our internet wires. The owner's wife, who handles customer service, came with the store manager to access the damage done, and they did send out their handyman to repair it. And the final price was the original price...no discount given for what we had been put through. Just lots of apologies, and oh yeah, a canvas tote....with their logo on it.
Description of Work: Installed handscraped hardwood floors on second floor
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$9,500
Gerald G.
02/2014
5.0
carpet installation, flooring contractor
+ 0 more
We really don't have any complains. It took a little bit longer than what we anticipated but they make it by our deadline date. I was quite pleased with their customer service for sure and their pricing, we thought was very reasonable.
Description of Work: Direct Carpet & Tile Sales Unlimited put in a new carpeting and new vinyl.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Tamara M.
10/2013
5.0
flooring contractor
+ -1 more
They were awesome! Installers were extremely nice and did an excellent job. Awesome company, we are going to have them back to install laminate flooring in the other three bedrooms and kitchen.
Description of Work: installed laminate flooring in dining room, family room, hallways, linoleum in 2 bathrooms and carpet in one bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
tamara R.
02/2013
5.0
flooring contractor, hardwood floor
+ 0 more
We couldn't have been happier with the service that Tommy and his team provided. We had them set up to do their installation of new hardwood flooring on three rooms in our home two days before we were to host a Holiday party with a number of friends and family. The crew showed up in a timely manner. They worked hard throughout the day and wrapped up the project incredibly efficiently. We were thrilled to have them finish the job in a day. The crew was meticulous in their detail as well. I own a contracting business myself, so I am appreciative of a quality job done in a clean and tidy manner. The guys were even kind enough to field plenty of questions from our kids, who were off for the holiday break. We would highly recommend Direct Carpet & Tile to anyone who is interested in a high quality job at a fair price.
Description of Work: We had new handscraped hardwood floors installed in three rooms of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
ESTHER S.
09/2004
5.0
carpet installation
+ -1 more
I WAS VERY PLEASED WITH THEIR WORK. THEY WERE VERY PROFESSIONAL, PROMPT AND NEAT.
Description of Work: THEY RE-CARPETED THE WHOLE HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Contact information
800 W Los Vallecitos Blvd Ste A, San Marcos, CA 92069
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning
FAQ
Direct Carpet & Tile Sales Unlimited is currently rated 4.8 overall out of 5.
Sunday: 11:00 AM - 4:00 PM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 10:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Direct Carpet & Tile Sales Unlimited accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa