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KMC Cleaners & Restoring Services

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

In Business Since 1986 with a storefront location servicing neighboring communities with quality service for over 30 years. David brings a unique blend of knowledge and experience to KMC Cleaners & Restoration being a fiber, fabric and hard surface consultant. "We Stand Behind Our Work 100%" If you are not pleased with your cleaning or restoration, we will redo our job again for free. If you are still not pleased for any reason, we will give you a refund. What could be more fair? You have NO RISK when hiring our services. We Specialize in Commercial Facilities. We have long-term employees that work through the night to get the job done on time and to not disrupt business. We are environmentally concerned using green cleaning products whenever possible and are committed to public health, indoor air quality and a cleaner environment. We provide you with our promotion, educational material and a free written estimate with NO high-pressure sales or hidden charges so you can make an informed, intelligent decision.

Business highlights

38 years of trusted experience

Services we offer

Restorative Cleaning of CARPETS, AREA RUGS, UPHOLSTERY, DRAPERIES, TILE & GROUT, STONE POLISHING & HARDWOOD FLOORS. During our 29 point carpet survey you will learn the wear age of your carpet, life expectancy, what type of fiber and carpet construction, what type of padding, soil prevention, vacuuming frequency needed, guidelines for prolonging carpet life, manufacturers recommendations and providing steps for healthy indoor environment. All Types of Repairs from Re-Stretching to Dying.

Services we don't offer

We do not sale CARPET – AREA RUGS – UPHOLSTERY – TILE – WOOD FLOORS. We do sale the very best padding for your area rugs, which we cut to fit. We sale and install ready made draperies and blinds because if we cannot clean them we offer to replace them. We do have preferred contractors that we work closely with to provide you with the very best quality, fast service at a GREAT price. If we cannot clean, repair, restore to a new appearance then we will provide you with contractors who will.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.5
punctuality
4.9
Showing 1-11 of 11 reviews

Ursula B.
02/2021
5.0
ceramic tile
  + -1 more
The are friendly, they did a great job, clean and it looks beautiful.
Description of Work: They did a tile cleaning, seal and repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert T.
01/2021
5.0
drapery cleaning
  + -1 more
VERY WELL. David had the new sheers fabricated. He installed them and they look and work beautiful.. David ALSO fixed two mistakes made by a different company. David went over and above. He also installed a box pull shade I purchased @ Home Depot. Thank you.
Description of Work: New replacement sheers and instillation of pull up/pull down box shade

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,100

Sandra C.
10/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I thought he did Class A work.
Description of Work: Cleaned three rooms and twin size sofa bed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lesly R.
12/2018
1.0
carpet cleaners
  + -1 more
Zzzzzzzxxxx. Xxccb.
Description of Work: None they never responded.

Rating CategoryRating out of 5
responsiveness
1.0


Response from KMC Cleaners & Restoring Services
We sorry for not responding to your Carpet Cleaning Request. KMC Cleaners does not travel or services Brisbane, CA [Member Information Removed].

Jonathan P.
12/2018
4.0
carpet cleaners, ceramic tile
  + 0 more
SHORT REVIEW: Most of the work was extremely effective at getting floors clean. They were very responsive and attentive in getting my business, but I had a few issues with the results and the company exhibited poor responsiveness here, failing to address them, and despite having a guaranteed did not offer to refund any money and didn't follow through with returning to do a second cleaning. So I'm disappointed with their customer service, and their commitment to quality in terms of honoring their "guarantee". LONG REVIEW: I had several rooms to clean, both tile and carpeting: 4 rooms with tile and 4 rooms plus stairs with carpet. The company was highly responsive to my initial inquiries and in setting up both consult and actual work appointments. The quote was not cheap, but I figured with the good reviews on this site that I'd be paying for quality. The carpets got very clean. Two of the three rooms with tile got very clean. So quality there was good. However, in some of the rooms there was some small damage to the wall and an appliance. I understand accidents happen, but one of the damaged areas must have resulting in debris the worker would have seen. I wasn't so bothered by the damage itself, but by them not telling me of it. I sent photos to the salesperson (I think he's a co-owner as well) and he did not dispute the damage though he stated that the worker insists he didn't notice any. He said he'd follow up after Thanksgiving with a subsequent appointment to try another method on the tile floor that didn't get clean but he never did pursue, and that's despite my emailing him multiple times.
Description of Work: Clean tile floors and reseal grout, and clean carpets

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$1,400

Response from KMC Cleaners & Restoring Services
Hello [Member Name Removed], I want to take a moment to say thank you for entrusting us with carpet & tile cleaning at your home on October 30th, 2018. I read your review, and NOTHING is more important than your complete and total satisfaction. I will sincerely work hard to always provide you with excellent service and workmanship. I apologize, November and December with the holidays are our busiest time of year, plus having my office manager out on maternity leave has caused me to fall short with email communications and not schedule to come address your problems. You only rated my company a "B". I sincerely hope for the opportunity to redo our job to really have you pleased with our workmanship, service and value for your money spent and have you as a returning client. I have built my business with 33-years with Pride, Dedication, and Integrity, but I sometime fall short. I have been in business since 1986 providing quality workmanship and personalized service. I believe in treating people the way you wish to be treated! It is my goal when someone becomes a client of KMC Cleaners, it will be for life. I will call you to see if we can came back and re-do your bathroom tile & grout area. Thank you, David

Susan T.
11/2018
5.0
He was right on time (even a little early) and got right to work. He was friendly and thoughtful. He explained everything we needed and what we DIDN’T need. He gave us instructions on what to do once he’d left. He will come back later to reinstall the section of carpet he had to pull up. He can’t put it back yet because it’s still airing out. He was great.
Description of Work: Our water heater leaked into the room surrounding it. The carpet and pad were soaked through. We just noticed it today but Dave guesses that it had been making its way under the carpet for about a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Gary F.
10/2018
5.0
upholstery cleaning
  + -1 more
The cleaners were very very efficient. They knew what they are doing and they get the stain out my carpet, which other carpet cleaners can't took that out. They cleaned the grout on the tiles too. They did a great job
Description of Work: They cleaned my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacqueline D.
09/2018
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
They clean so well and everything is left beautiful. They always wear booties when they come into my house. They are polite and they are just excellent; I have never been more satisfied. He put protective sealing over my tile. He always does extra work, without being asked. He always put guards around my wall corners, so that when he cleans the floors, they don’t leave marks. I wished I could give him an A+ and he is well worth the price of his service.
Description of Work: This company can do everything. I have a huge house. They have cleaned my carpets. They have cleaned the tile in my bathrooms. He has cleaned my hardwood floor in my kitchen.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris C.
06/2016
5.0
carpet cleaners
  + -1 more
I used David and KMC Cleaners for the first time in June of 2016. If 10 were a possible rating for customer service, I would give KMC Cleaners 10 out of 10. David is a perfectionist with a keen eye for detail; it is important to him that all work is done to the highest standard possible. He is punctual, easy to communicate with, and a joy to work with. He is now my first choice for both my personal and professional cleaning service needs. Chris Cohn, Real Estate Broker-Associate
Description of Work: Hardwood and slate floor cleaning. Window washing. Exterior power washing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,750

Response from KMC Cleaners & Restoring Services
I cannot thank you enough for your ‘10 star’ review! Your kind words and continued business mean so much to me. I am a perfectionist, but It was my team of technicians and their sincere effort and skillful execution that completed your job to the highest standards. Aaron was responsible for power washing exterior of home and window washing. Delroy and his team was accountable for cleaning and refinishing the hardwood floors. DaShawn did the carpet cleaning and restoring the slate tile floor. I was on your jobsite giving direction because you needed this job done within two days and I knew how important this was for you.

Daile R.
12/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They are a good company and I have used them for several years. Their prices are competitive as they are not inexpensive but not over the top. You get exactly what you want them to have them done or you don't have to call them back. They show up on time, are pleasant to work with, updated about current trends in cleaning. Therefore they do a deeper clean and give more toil out of the carpet than the other people I had used. I am very pleased with them. They are very easy0 to work with. The owner is just very co-operative and very knowledgeable about what he does.
Description of Work: KMC Cleaners & Restoration did carpeting in the living room and downstairs as well as stairs. They also took out couple of spots on a couch and then I had them do carpeting in another place. They even did cleaning in common areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

W N.
09/2013
5.0
carpet cleaners
  + -1 more
They did an excellent job. We have use carpet cleaners in the past that have 'special deals' and wind up jacking up the price when they get there. KMC did what they said they would do (and more) for the stated price. The price was $230. It's higher than the coupon prices you see all the time, but is actually less at it includes the 'deep clean, etc. The worker was very polite and professional and obviously had a lot of experience. The only issue was a little slowness in responding to my inquiry, but I was not in any hurry. In the spirit of full disclosure, the owner is a member of my Rotary Club (but his business makes it difficult to participate). However, I don't necessarily use a firm for that reason and would not recommend someone for that reason. They are listed as commercial cleaners which is why I never used them before. I found out they do private homes as well. I would recommend them.
Description of Work: Cleaned upstairs carpeting (3 bedrooms, hallway and stairs).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    676 Bockman Road Suite A, SAN LORENZO, CA 94580

    www.kmccleaners.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Ceramic Tile,
    Floor Cleaning and Waxing,
    Drapery Cleaning,
    Decorative Concrete,
    Buffing and Polishing,
    Marble and Granite,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Hardwood Flooring Sales and Installation,
    Countertops and Backsplashes

    FAQ

    KMC Cleaners & Restoring Services is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 6:00 PM

    KMC Cleaners & Restoring Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, KMC Cleaners & Restoring Services offers free project estimates.
    Yes, KMC Cleaners & Restoring Services offers eco-friendly accreditations.
    No, KMC Cleaners & Restoring Services does not offer a senior discount.
    No, KMC Cleaners & Restoring Services does not offer emergency services.
    Yes, KMC Cleaners & Restoring Services offers warranties.
    KMC Cleaners & Restoring Services offers the following services: Restorative Cleaning of CARPETS, AREA RUGS, UPHOLSTERY, DRAPERIES, TILE & GROUT, STONE POLISHING & HARDWOOD FLOORS. During our 29 point carpet survey you will learn the wear age of your carpet, life expectancy, what type of fiber and carpet construction, what type of padding, soil prevention, vacuuming frequency needed, guidelines for prolonging carpet life, manufacturers recommendations and providing steps for healthy indoor environment. All Types of Repairs from Re-Stretching to Dying.
    We do not sale CARPET – AREA RUGS – UPHOLSTERY – TILE – WOOD FLOORS. We do sale the very best padding for your area rugs, which we cut to fit. We sale and install ready made draperies and blinds because if we cannot clean them we offer to replace them. We do have preferred contractors that we work closely with to provide you with the very best quality, fast service at a GREAT price. If we cannot clean, repair, restore to a new appearance then we will provide you with contractors who will.

    Contact information

    676 Bockman Road Suite A, SAN LORENZO, CA 94580

    www.kmccleaners.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 6:00 PM