not answer calls and will not call back after 2 voice messages
Description of Work: re-roofing and gutter
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$18,000
Karen B.
08/2015
4.0
gutter repair, roofing
+ 0 more
Kevin is very professional and knows what he is doing. The work he did was great. The problem is it was difficult to get him to call me back and to set an appointment. Once he finished this project I called him to work on another project. This time, he cancelled the appointment and never did call me back to reschedule.
Description of Work: Cleaned and sealed balcony to prevent water leakage into home; Cleaned out gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
2.0
$2,500
Judith B.
06/2015
5.0
roofing
+ -1 more
Very organized, professional. Unbelievably clean. They laid down tarps to capture what was being thrown down, and the area was immaculate at the end of the day. (Truth be told, cleaner than when they arrived.) Very careful about not leaving nails and other debris behind. They seemed to be using the latest technology, including new equipment and vehicles. They were able to construct a new attic entrance; the old one was tiny and in a precarious position above a stairwell. They even offered to remove boxes out of the existing attic which was an immense help to me. They reviewed the work in progress, and recommended mid-way that I use a different vent system for the roofline, based on actual dimensions and need. Good call. The entire crew was friendly and accommodating. You can't go wrong with this service.
Description of Work: I had 3 layers of old roof which were removed and the entire roof replaced, including some repair of boards that had dry rot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,500
Kate L.
04/2014
5.0
roofing
+ -1 more
unknown
Description of Work: Kevin repaired a leaking roof. I have had this roof repaired before by another company just a few years after a total roof replacement . Although Kevin's bid was higher, he explained what the problem was and showed me pictures. I am glad I went with him as he found a serious issue and fixed it correctly. I have confidence in this repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Ryuichi K.
01/2014
5.0
roofing
+ -1 more
Out of all the roofers I interviewed and requested quotes (about 8 - by completing the request for quote twice, weeks apart) only half replied. Out of the half, only 3 provided proper quotes. K Reed was not the lowest quote. They were at the middle. HOWEVER, the quality of the products they use and the quality of work to be completed far exceed the other roofers and their standard roofing requirements/specifications. The plus was that they were able to work around my schedule. They accommodated my requests and completed the work as requested. They cleaned up after each day of work. The whole roof project completed without any drama. And, the results exceeded my expectations. Kevin Reed was very professional from day one. If I had another property in NorCal, I would use them again. I would also refer them to everyone in his service area for any roofing needs. You can beat this friendly, diligent, honest, and hard working roofing company. Enough said.
Description of Work: The roofer completed the following: Old roof removal (3 layers), Plywood board installation, Deck Armour installation, Rubber leak barrier installation on edges, rotted wood replacements, fascia board replacements/adds, GAF Roofing installation, ventilation pipe cover replacements, Solar ventilation installation, Skylight replacement, and continuous clean up after every daily work. Also, I received detailed email status of work including pictures of issues or recommendations and I received an awesome book containing all the pictures taken during the project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,800
J F.
05/2013
5.0
roofing
+ -1 more
Kevin was extremely responsive and professional. We really appreciate all the time he spent answering our questions and sharing information about the project.
Description of Work: Repair and maintenance of flat roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Julie H.
11/2012
5.0
roofing
+ -1 more
Kevin was pleasant, professional, and did exceptional work.
Description of Work: K. Reed Roofing repaired an "in-roof" downspout that had rotted out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sharon M.
10/2012
5.0
gutter repair, roofing
+ 0 more
Kevin was responsive from the beginning. He came out looked at my house in Oakland and talked to me about the issue I had which were a couple of leaks (one on each side of the house under eaves) that although had been "repaired" numerous times in the past continued to leak each rainy season. He explained how the previous repairs had been done based on evidence on the roof and explained the right way to fix them rather than just putting a band aid on it which would not withstand the test of time. He took pictures and explained what he saw on the roof in terms of other issues. It was clear from the start that he knew his stuff. He was personable and was able to explain all the options available. He was good at listening and quickly understood what I was looking for. Initially, I was thinking I wanted to just get the leaks fixed. He provided me with an estimate for that work. In the meantime, I thought about what he said and about the other work that I was having done on the house. I decided I wanted to get an estimate for having the whole roof done, too. He quickly provided that to me. I had a number of estimates for the jobs. Kevin's was not the cheapest. At first, I was concerned about that. As I looked through the other estimates (and spoke to Kevin about them), it was clear that the difference in price was justified by the quality of work being done and the quality of materials being used. No one else was able to give a 10 year guarantee. No other estimate was detailed in terms of the exact materials they would be using and the exact techniques they would employ. Part of my concern about this project was that I was out of the country when it was done. I had a painter/color consultant who is very demanding and malicious check in on Kevin's work. Here is what she had to say: "Kevin was very communicative during the entire process...the roofers were punctual, clean, careful, detailed, did a great clean-up job at the end of EVERY day on the job, began and completed when they said, polite workers, took extra attention to looking for anything potentially *funky* that might've been discovered underneath the old roof (thank goodness NOTHING was found!), AND, they did stucco repair to the portions of the house where the roofing was affecting the surface as well as new board replacement to certain portions of the eves where the roof had rotten sections. They really were very thorough and mindful of the desired scheduling so that the next contractor - the painting contractor - could begin THEIR job so that the entire project could move along for rental of the property to occur." I can't recommend Kevin and his team highly enough. Because of the active leak, Kevin worked to get this project into his schedule quickly. He was very proactive communicating with me and sending me pictures as I was not on site. He worked well with my painters and property manager. I would use him again in a heart beat (but don't imagine I will need him again on this property!) and recommend him highly with no reservation. If I could give them an A+ I would. I was great to have total trust and piece of mind with them working on this project.
Description of Work: Kevin and his team did a full reroofing taking off the original roof 1920s roof (and many layers of roofing on top of that) down to the original beams and then covering the roof with ply wood and doing the complete roofing job. He used excellent and top quality materials and provided a 10 year guarantee. He also insured that all gutters were cleaned, repaired and replaced. He took care of all permits, cleaned the premises everyday, and hauled the debris away. He even left some of their temporary roof mounted staging scaffolding planks in case the painter needed them to make his job easier. (And in fact, the painters were happy to have them!)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Anne G.
08/2012
5.0
gutter repair, roofing
+ 0 more
K. Reed uses high quality materials and does excellent work and cleanup. They are very busy, so schedule well in advance. Thanks to radiant barrier sheeting and reflective shingles, living room is cooler in summer. We are having them do rear roof this year (2012).
Description of Work: Removed old shingle roof at front of house, added radiant barrier plywood sheeting, added ventilation system, replaced gutters & downspouts, used reflective fiberglass shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Lisa W.
11/2011
5.0
roofing
+ -1 more
I was really happy with them. I was happy with his knowledge and the information he brought to the table. I was really happy with everything he did. He gave me a quote of about $25000 for doing the job. I had to call him a few times to get the written estimate back to me. He was there on time and that wasn't an issue. His price is on the high side and I found the same level of service for about $6000 less than his quote from another service provider, and that is really substantial to me.
Description of Work: K Reed Roofing came out and gave me an estimate for roofing work.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
elmer F.
10/2011
5.0
roofing
+ -1 more
The crew was on time did an excellent job they cleaned up after each day very friendly crew I would have K Reed roofing do any future roofing jobs for me
Description of Work: repaired dey rot put in new flashing painted all wood
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Ginger K.
11/2010
5.0
roofing
+ -1 more
They have excellent workmanship, the owner is very personable and we've enjoyed interacting with him. I think we got a really good roof. When there was a leak while we were waiting for it to be finished they were out promptly to repair it. The only down fall is that we've had to wait a while to get the roof done. He's a one man show and they are busy.
Description of Work: K Reed Roofing put on our new roof. Other bids were cheaper, but they didn't do as thorough of a job or with as many components. If you added it in it would probably be comparable to the other bids.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$16,000
Laura F.
03/2010
5.0
roofing
+ -1 more
They service went very well, they were quite easy to work with! They are very thorough and did a great job of cleaning up after themselves!
Description of Work: They repaired a leak in my roof.
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Service Categories
Roofing,
Gutters,
Firewood
FAQ
K Reed Roofing is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
K Reed Roofing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, K Reed Roofing offers free project estimates.
No, K Reed Roofing does not offer eco-friendly accreditations.
No, K Reed Roofing does not offer a senior discount.
Yes, K Reed Roofing offers emergency services.
Yes, K Reed Roofing offers warranties.
K Reed Roofing offers the following services: Roofing & gutter repair.