They are so good. Any little detail that my husband was not happy with, they would come back and fix that and not charge us. That owner would come until it was perfect and until we were satisfied. They're just wonderful to work with. They even did stuff they didn't have to do. Here's the most important thing with their crew, they're absolutely so polite and I never felt unsafe in my house with them here. I felt like I could trust them and it's really important. When I do these lower level floors, they'd be my first call.
Description of Work: They did the stairs and my whole top level of my house, all wood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
NANCY W.
08/2010
5.0
hardwood floor
 + -1 more
Great! We got several bids to install tigerwood engineered flooring over a concrete slab foundation. Chris, the owner, sent someone to measure the day after I called for an estimate. The estimator arrived on time and brought a number of samples of different products with the same tigerwood face wood. I asked the estimator to leave one sample so we could "live with it" and there was no problem. Chris emailed his bid and answered all the questions I had about the product and process. We negotiated a slightly better price than Chris' original bid based on some of his competitors pricing and scheduled the work contingent on the concrete contractor finishing the leveling of the slab. When the leveling took longer than expected, Chris worked with me to reschedule without any disputes. The day before the scheduled installation the 3 guys were running a little late on a previous job and Chris emailed and phoned to let me know ahead of time. When the guys came, they answered all questions and got right to work. The three of them have been working together for some time and coordinated their activities well. They were also entertaining with their banter back and forth. The floor turned out gorgeous! Great work!
Description of Work: Furnish and install 300 square feet Scandian Bonita Gold including moulding for flooring transitions. Furnish and install premium underlayment and float wood floor.
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Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Interior Design and Decorating
FAQ
Estrella Enterprises, Inc dba C G Interiors is currently rated 5 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Estrella Enterprises, Inc dba C G Interiors accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Estrella Enterprises, Inc dba C G Interiors offers free project estimates.
Yes, Estrella Enterprises, Inc dba C G Interiors offers eco-friendly accreditations.
No, Estrella Enterprises, Inc dba C G Interiors does not offer a senior discount.
Yes, Estrella Enterprises, Inc dba C G Interiors offers emergency services.
Yes, Estrella Enterprises, Inc dba C G Interiors offers warranties.
Estrella Enterprises, Inc dba C G Interiors offers the following services: Wood flooring & interior design.