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Appleby Cleaning and Restoration

Carpet Cleaning, Oriental Rug Cleaning, Ceramic Tile,

About us

20 Employees. No subs. No travel charges. Free estimates to Alameda and Contra Costa Counties.

Business highlights

69 years of trusted experience

Services we offer

Natural stone care, marble polishing, travertine, limestone cleaning, mexican paver renovation, regrouting, re-caulking,, tile and grout cleaning, grout staining, hardwood floor sanding, hardwood floor repair, hardwood floor recoating, carpet cleaning, upholstery cleaning, duct cleaning, area rug cleaning, area rug repair, stainless steel & glass & hardwood cleaning.

Services we don't offer

We do not sell, fabricate or install stone, carpet or tile. We do not sell hardwood.


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.693 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-93 of 93 reviews

Kathleen C.
03/2013
5.0
floor cleaning, marble & granite
  + 0 more
I would definitely recommend them. It’s been a year and our bathroom limestone surfaces still look great.
Description of Work: They cleaned and protected our limestone surfaces (in our master bathroom).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JIM M.
03/2013
5.0
carpet cleaners
  + -1 more
They did a great job- we had an area with pet odors and they were able to pull up the carpet and clean underneath it. I was very pleased with their service and everything seemed reasonable!
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia M L.
03/2013
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
They are excellent! They take the area rugs back to their company and make them look brand new! It was just beautifully done! The woman who runs the phone is also great. Nothing but the highest marks for their rug cleaning! We have been long time customers and have been pleased with their services!
Description of Work: They’ve cleaned our off-white sofa, a thick Chinese area rug, some Tibetan rugs as well, and they have also done carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela N.
03/2013
5.0
oriental rug cleaning
  + -1 more
They did a great job! They were thorough and a great service.
Description of Work: They cleaned my rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen L.
03/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did a really good job and I use them every year! They are nice and friendly!
Description of Work: They cleaned some area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan F.
03/2013
5.0
floor cleaning
  + -1 more
It turned out lovely and they were very easy to deal with.
Description of Work: They cleaned sleet tile floors and they did a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen C.
11/2012
1.0
carpet cleaners, dryer vent cleaning
  + 0 more
Requested quote for services but was never contacted.
Description of Work: None

Rating CategoryRating out of 5
responsiveness
1.0


Response from Appleby Cleaning and Restoration
Our sincere apologies for not contacting you regarding vent cleaning. We checked our records and could not find evidence of your original call. Please feel free to contact us again (as we don't have your phone number) for a discount on future services. Sincerely, The Entire Appleby Staff

Judith A K.
08/2012
5.0
upholstery cleaning
  + -1 more
They were very efficient and professional. They did a good job.
Description of Work: Appleby Cleaning and Restoration deep cleaned almost all of my upholstered furniture in my home.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Appleby Cleaning and Restoration
Thank you. It was a pleasure to do business with you. The Entire Appleby Staff

dee S.
08/2012
5.0
carpet cleaners, ceramic tile, oriental rug cleaning
  + 1 more
They were wonderful. I was very pleased with their services. The carpet turned out great!
Description of Work: I took a carpet to them we had sprayed for flees. They cleaned the rug on site.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Appleby Cleaning and Restoration
Thanks Member. We were glad we could clean your area rug to your satisfaction. You positive feedback means a lot. The Entire Appleby Team

Sally A.
08/2012
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
It is a family owned business. They do carpet cleaning and air ducts. I have a 1000 square foot condo with 2 bedrooms and 2 baths. They were good. I've never had it done before and I was satisfied with it.
Description of Work: I used Appleby Cleaning and Restoration for air duct cleaning and dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Appleby Cleaning and Restoration
Thanks. Air duct dirt is something that you can't see but it will help you breathe easier. The Entire Appleby Team

Dorothy C.
07/2012
5.0
buffing & polishing, ceramic tile, floor cleaning
  + 1 more
The price was reasonable. They come when they say they are going to come. They have enough help to do what you want done. I would think they are professional because they do a lot of work.
Description of Work: I had them clean my floor tile. They scrubbed the tile and the grout. They will polish or lighten your grout if you want it. Then they put a top surface down on it. They also do other work like cleaning cabinets and varnishing them over. Plus, they clean rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Appleby Cleaning and Restoration
Thanks. We actually don't varnish cabinetry, but we do re-coat hardwood. Your positive input much appreciated! The Entire Appleby Team

Kathy S.
02/2012
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Appleby Cleaning and Restoration came promptly. They scheduled an appointment in a timely manner. Appleby Cleaning and Restoration are friendly and do a good job.
Description of Work: Appleby Cleaning and Restoration cleaned my dryer duct. They removed the dryer out of the area. They cleaned the duct and put the dryer back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stacey S.
11/2011
5.0
carpet cleaners
  + -1 more
They are thorough and I trust their personnel.
Description of Work: I have my carpets cleaned annually with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlowe H.
08/2011
5.0
marble & granite
  + -1 more
My experience with Appleby's went very well.
Description of Work: I have black granite that had stains on it such as rings and I tried another company but they said they could not get them out. Appleby's came and said that they could get most of the stains removed. The salesman was very responsive to my concerns and the men who did the job were punctual and did remove most of the stains and the rings are gone. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Response from Appleby Cleaning and Restoration
Thank you Joe Appleby

Valerie C.
07/2011
5.0
carpet cleaners
  + -1 more
Great In the past I've tried several rug cleaning businesses and have found Appleby's to be the best. Their pricing is a little on the high side but the quality and the fact that they are a local businessw, not a chain, keeps me coming back. The Appleby's staff has always provided great professional advice on how to care for my rugs. I would not consider going anywhere else to have my rugs cleaned.
Description of Work: Area rug cleaning. 9x12, 5x7, 4x6, 8x10

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from Appleby Cleaning and Restoration
Thank you Member Joe Appleby

Lisa W.
07/2011
5.0
air duct cleaning, carpet cleaners
  + 0 more
Contacted Appleby for carpet cleaning, duct cleaning, and wood floor cleaning. Mark was prompt and thorough for the estimate appointment. I chose the carpet cleaning and duct cleaning, saving the wood floor cleaning for later. Making appointments was easy and the work people were prompt, thorough, and professional. Not all stains could be gotten out of my carpet but cleaner tried and told me so. The $1075 I spent was for both the carpet and ducts, perhaps a bit more expensive than others, but I will pay for quality and professional work and that is hassle-free. Carpet cleaning of six areas in the house took about 3 hours and duct cleaning took less than 2 hours.
Description of Work: Steam cleaned carpets in house, including family/dog room, stairs, three bedrooms, and a living room. Cleaned ducts for the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,075

Response from Appleby Cleaning and Restoration
I'm glad you were satisfied with our work. Joe Appleby

Charlotte B.
04/2011
5.0
pavers, gravel
  + -1 more
The sink had been damaged during cleaning and was scratched on the bottom and on the ridges. Ray arrived during the time he was supposed to and after he explained what he was going to do got right to work. he completed the job in 30 minutes and made sure I was satisfied before he left. The work area was left spotless. I would recomend Appleby Cleaning and Restoration.
Description of Work: Buffed out scratches in our limestone bathroom sink. Mark Belotz first looked at the sink and determined the damage was repairable.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Appleby Cleaning and Restoration
Thank you for the feedback. Joe Appleby

Iman B.
01/2011
4.0
oriental rug cleaning
  + -1 more
I actually wasn't very happy with them. I have given them a lot of money. I have huge Persian rugs and I have a red one that is 10x14 that they brought back where the red had bled into the white. It just didn't look good. On the whole they do a really good job. They did pick it up on time and the price was consistent. One of the problems is that they don't pick it up on the day that I am actually around the house so I always have to work around their schedule or take the carpet off the floor and leave it outside in the front which is not so safe for the carpet, but I live in a good area so that is okay. They do keep records of when they clean them, which helps me. I just had problems with this one carpet and it is a really large carpet. The red bled into the white and they sent it back to me that way and didn't even tell me about it. I haven't called them to talk to them about it. I have some Persian rugs that have silk in them and they have done a beautiful job. I think the problem was that I had them clean it extra hard because my puppies had messed it up when they were young and I think that is what messed it up with the bleeding of the red into the white but it still is not a good thing. They have cleaned two rugs since that time and they did a beautiful job. I don?t plan to use them again.
Description of Work: I use Appleby to clean my Persian rugs. The last rug was 4x7 that they cleaned.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$130

Response from Appleby Cleaning and Restoration
You are correct. Urine can cause dye bleeding and unfortunately did. We're sorry for the misfortune. Should your puppy have another accident, treat it my flooding the area with 1 part white vinegar and 2 parts water. Blot up but don't rub.

Lisa T.
01/2011
5.0
carpet cleaners
  + -1 more
Excellent experience. Scheduled for when the office was closed and did a great job. Got rid of several stains. Even left spot cleaner for future use. They use a process that doesn;t leave any residue on the carpets so the carpets stayed clean a really long time - I hadn't realized it was so long since they were last cleaned! I will get them in to clean again.
Description of Work: Cleaned carpets for 3000 square foot office. Got rid of several stains and wear paths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Sandra M.
01/2011
5.0
carpet cleaners
  + -1 more
I use them all the time. The guys that come out are really nice and prompt. They arrive on time. They did a good job.They were able to get huge stains, like coffee, out of the carpet. They are careful with the furniture. They are just really great.
Description of Work: They cleaned the carpets in my living room, stairs, little hallway and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

MAURICE & ARLENE M.
10/2010
5.0
carpet cleaners
  + -1 more
They did a great job. They were prompt, thorough and careful.
Description of Work: Appleby cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen L.
10/2010
4.0
carpet cleaners
  + -1 more
They were too expensive. They do a pretty good job.
Description of Work: Appleby Cleaning & Restoration cleaned my carpets about eight months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MAURICE & ARLENE M.
05/2010
5.0
carpet cleaners
  + -1 more
everything went very well from beginning to end. they are somewhat more expenisve than some other carpet cleaners I have used before and I sometimes wonder whether they are worth it or not, but I am very satisfied with their results so I keep using them. The little bottle of carpet cleaner spray which they leave as a souvenir is a miracle
Description of Work: cleaned carpets in living room and stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

joseph L.
11/2009
5.0
carpet cleaners
  + -1 more
They are good and they do a very fine job, but they are very expensive. I had the bedroom and the family room done and an area rug done for the price. They are very competent and they are very careful with my furniture. They move it if I ask them to move it. That's what is nice. They are very careful and there is no sloppiness. I have a housekeeper now. I am very fastidious and I end up shampooing the rugs in some of the rooms every month because of the allergies with 2 of the dogs. We need constant maintenance.
Description of Work: I have used the carpet cleaning company for many years. I had them over a year ago to clean a few rooms. They have done my whole house and the stairs as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sanford S.
11/2009
4.0
carpet cleaners, floor cleaning
  + 0 more
One minor problem. They quoted me a price over the phone and then after picking the rug up to take to their "laundry" they said something about having to "block" it afterward and that that would nearly double the price. I told them that I had checked them through Angie's List and would report my experience. They called two days later, said the rug had washed fine and no blocking would be needed. It came back today and is really clean
Description of Work: They washed a modern Killem rug for me. Previously had the rug cleaned but I knew that washing was better. The rug is a 9ft. x 12ft. area rug. It came out great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Appleby Cleaning and Restoration
Most kilems need to blocked after cleaning. We like to inform you of this and get your approval should it need to be done prior to taking it out of your house. It's a labor intensive process. Fortunately your rug came out rectangular after cleaning. Many don't.

Contact information

1660 Timothy Dr, San Leandro, CA 94577

http://www.applebycleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Marble and Granite,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Buffing and Polishing,
Stone and Gravel,
Pressure Washing,
Deck Maintenance

FAQ

Appleby Cleaning and Restoration is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Appleby Cleaning and Restoration accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Appleby Cleaning and Restoration does not offer free project estimates.
No, Appleby Cleaning and Restoration does not offer eco-friendly accreditations.
No, Appleby Cleaning and Restoration does not offer a senior discount.
No, Appleby Cleaning and Restoration does not offer emergency services.
No, Appleby Cleaning and Restoration does not offer warranties.
Appleby Cleaning and Restoration offers the following services: Natural stone care, marble polishing, travertine, limestone cleaning, mexican paver renovation, regrouting, re-caulking,, tile and grout cleaning, grout staining, hardwood floor sanding, hardwood floor repair, hardwood floor recoating, carpet cleaning, upholstery cleaning, duct cleaning, area rug cleaning, area rug repair, stainless steel & glass & hardwood cleaning.
We do not sell, fabricate or install stone, carpet or tile. We do not sell hardwood.

Contact information

1660 Timothy Dr, San Leandro, CA 94577

http://www.applebycleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed