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Appleby Cleaning and Restoration

Carpet Cleaning, Oriental Rug Cleaning, Ceramic Tile,

About us

20 Employees. No subs. No travel charges. Free estimates to Alameda and Contra Costa Counties.

Business highlights

69 years of trusted experience

Services we offer

Natural stone care, marble polishing, travertine, limestone cleaning, mexican paver renovation, regrouting, re-caulking,, tile and grout cleaning, grout staining, hardwood floor sanding, hardwood floor repair, hardwood floor recoating, carpet cleaning, upholstery cleaning, duct cleaning, area rug cleaning, area rug repair, stainless steel & glass & hardwood cleaning.

Services we don't offer

We do not sell, fabricate or install stone, carpet or tile. We do not sell hardwood.


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.693 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 93 reviews

Carla P.
06/2013
1.0
ceramic tile
  + -1 more
It was not a good experience. They apparently did not book me correctly or they double booked themselves. They did not have enough people so they called somebody else that did not even work for them but they knew he did this work. He came over and did it and did a terrible job. He charged me a lot of money and the tile lasted for about a month. I was really unhappy with them.
Description of Work: I had a contract with Appleby Cleaning and Restoration once a long time ago for them to do a tile in my kitchen.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Appleby Cleaning and Restoration
Thanks for the review although it's perplexing. We notice this was a job that was done 8 yeas ago but you are just reviewing it now. We're curious as to why this would happen. Perhaps you could shed some light. Obviously, if you were unhappy, we would have been glad to return to try to solve the problem. It's difficult now because so much time has passed. Alot has happened in 8 years! We wish you'd have notified us sooner. The Appleby Team

Warrine C.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
In spring of 2012 we had a terrible water leak in our living room. Our beautiful Oriental rug got wet and needed to be cleaned. It's a large rug, about 10 x 14 feet and about 28 years old. Appleby came out as scheduled and gave us an estimate. I asked if they did repairs and they said yes. They picked up the rug and called later to give me the estimate to replace the fringes. Their estimates were quite reasonable. I think this rug had only been cleaned once or twice before. We have dogs so the rug had been peed on and thrown up on. Appleby agreed to store the rug for us for a few weeks while we had repairs made to the living room. After the repairs were made they promptly returned the rug. I was astounded when it was laid out on the floor. Our 28 years old rug looked like a new rug! I did not expect that. I am pleased with Applyby and give them an A+. I also requested they prepare two separate bills, one for the cleaning, which the insurance company would pay for, and the other for the repairs which I paid for. They did so and that helped me in submitting the cleaning bill to our insurance company for reimbursement.
Description of Work: They cleaned our Oriental rug and replaced the fringes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$557

Thomas C.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We recommended them. They provided satisfactory service to us. They cleaned the rug very effectively. I thought the price was fairly high but I'm not so sure what it would cost.
Description of Work: I used the services of Appleby Cleaning and Restoration. We brought a rug to them and they cleaned it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kate R.
06/2013
5.0
carpet cleaners
  + -1 more
They are excellent. The job went fantastic. They did a good job. They were able to check areas that other cleaners didn't such as residue of soap used for cleaning and they plugged that in their work order and take care of it. They were on time. They did their job well in terms of make it navigating corners in the rooms. They just showed class. I would use them again. We are going to call them in next month.
Description of Work: I used Appleby Cleaning and Restoration in May of 2012 for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John S.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were terrific. They were very neat, they were on time and they do exactly what they say they're going to do. They deliver it back to you when they say they were going to do it and they were on time for that. And, they did a remarkable job of cleaning it because it was an expensive rug.
Description of Work: A major red rug in our living was cleaned by Appleby Cleaning and Restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kurt K.
06/2013
5.0
oriental rug cleaning
  + -1 more
They were marvelous. They've got great service, they are very pleasant, and they do a good rug cleaning.
Description of Work: I have used Appleby Cleaning and Restoration for oriental rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARRY H.
06/2013
4.0
carpet cleaners
  + -1 more
Their price was reasonable. I dropped the carpet off there and picked it up, and they did what they were supposed to do.
Description of Work: Appleby Cleaning and Restoration did some carpet cleaning for me and they were very good.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

krishan G.
06/2013
2.0
floor cleaning, marble & granite
  + 0 more
It was not good. They're extremely expensive. Their demeanor was okay.
Description of Work: We had called Appleby Cleaning and Restoration for cleaning the marbles. Eventually after talking to them, we didn't give them the job.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Appleby Cleaning and Restoration
We're sorry you weren't happy with the price of our service. It's hard to ascertain exactly what your complaint is, but it sounds like you weren't happy with the price. Our Hard Surface manager is always available to discuss the price. Our question to you is ":How can you review our service when you never had it done?" Feel free to call and discuss with us anytime. Also, when getting other estimates, be sure that the service you are being quoted is the same as the estimate we gave you over a year ago. Sincerely, The Appleby Hard Surface Team

Andrea C.
06/2013
5.0
ceramic tile, flooring contractor
  + 0 more
Everything was fine. I was just not going to spend that much money for floor that were not mine. They were pleasant to deal with. This is not our house, it is a rental house. I am not going to spend that kind of money on someone else's property.
Description of Work: I used Appleby Cleaning and Restoration for ceramic tile. There estimate was more than we wanted to pay, so we did not use them. It was a couple of thousand. We wanted them to clean a tile floor.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Appleby Cleaning and Restoration
Thanks AC for the nice review even if you didn't use us! We appreciate it!!!!

Susan B.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Appleby Cleaning and Restoration came, they cleaned the rug, they left, and they did a good job.
Description of Work: Appleby Cleaning and Restoration cleaned the rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula B.
06/2013
5.0
ceramic tile, marble & granite
  + 0 more
They were great. They are one of the best in the carpet cleaning business. They do a better job than anybody I have had before. They are really clean.
Description of Work: I used Appleby Cleaning and Restoration. I used them a year ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jonathan R.
06/2013
4.0
ceramic tile
  + -1 more
The deck is not in such a bad shape, I just thought it could be meant to look really nice if it had a professional cleaning and then when I found out what it would cost, I decided not to do it. They sent a guy out, he looked at the deck and he gave me a quote. They had the minimum quote. They sent me e-mail ads for a while.
Description of Work: Appleby Cleaning and Restoration gave me a quote for cleaning a tiled deck, but I did not have them do the work.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Appleby Cleaning and Restoration
Thanks for the review, even though we didn't do the work.

Bruce E J.
06/2013
5.0
carpet cleaners
  + -1 more
We do repeat business with them all the time. We always buy their specials, they have their promotions every once in a while so we wait until that happens and we go ahead and get them. They seem to know what they are doing and they do a good job consistently. They are professional and they clean up after themselves.
Description of Work: We use Appleby Cleaning and Restoration to clean our rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean T.
06/2013
5.0
house cleaning
  + -1 more
Appleby Cleaning and Restoration's price was reasonable, they did what we told them to do, and they got out of here. I would say to use Appleby Cleaning and Restoration.
Description of Work: Appleby Cleaning and Restoration did a thorough cleaning of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia N.
06/2013
5.0
carpet cleaners
  + -1 more
They were fine. They cleaned the carpets just fine. It was an area rug, so I have them pick it up, take it away, clean it, bring it back. I've had no complaints. I think at the time their price was fine. They came when they said they would. I would probably use them again, I would definitely at least get a quote from them.
Description of Work: We decided not to use Appleby Cleaning and Restoration this time, but we've used them in the past.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael F.
06/2013
5.0
ceramic tile, house cleaning, marble & granite
  + 1 more
They were very good. They did a great job and we were very happy and satisfied with it. What I like about them is they were very informative and knowledgeable about their work and the chemicals they were using and what it was doing and what to expect over the long term. I would use them again in the future.
Description of Work: I used Appleby Cleaning and Restoration about two months ago for granite and tile cleaning. They did a lot over the bathrooms and kitchen and virtually every tile and granite in the house and resealed the granite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William D.
06/2013
5.0
floor cleaning
  + -1 more
I have used them couple of times and had a good experience with them. They're quick, prompt, and do good work.
Description of Work: I have used Appleby Cleaning and Restoration. They cleaned some floors, tiles, and some marbles for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis F.
06/2013
3.0
ceramic tile, floor cleaning, marble & granite
  + 1 more
They did the work when we were out of town and they didn't do it right. We called them back and they did take care of it. The price was a bit much and I think we could have done it for cheaper. They were expensive. The guy that came out to do the estimate was just wonderful. He was fabulous. I didn't get any estimates from anyone else which I should have done so it was my fault. The main reason we had them come to do the work was not fixed and they signed off as if everything was fixed so we had to call him so he could look at it and then redo it. I was rather disappointed and didn't want to recommend them because of that. We had them give us an estimate for some other tile work outside and they were really high. They were great as far as trustworthy. I felt comfortable having them here. The salesmanship was excellent.
Description of Work: I used Appleby Cleaning and Restoration to reseal my tile and granite in the master bathroom.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$7,000

Response from Appleby Cleaning and Restoration
Thank you (member name removed) for your input. We're sorry we didn't meet all your expectations while you were away on vacation. It's sometimes better to have the client at the home while we're there so that we can do a walk through with them and focus on their specific concerns. We're glad you were happy with Mark. He does an excellent job managing the Hard Surface division. We're also glad we could satisfy you by returning to do those areas you felt needed special attention.

Eleanor S.
06/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were excellent. I've used them over the years. I think their pricing is reasonable for the quality of the work they do. They are a little bit higher than some places but they're very consistent. I continue to use them because of their reliability.
Description of Work: I used the services of Appleby Cleaning and Restoration. They cleaned the carpets and furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gene K.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They are fabulous. They are a small, family ran company that have been in business for a while and when you call them, you get really personal service. They have always done a really good job. I was referred to them years ago by a woman that I have hired to clean my house. They are really great and very personable. I have never had to have them come back and redo something. I completely trust them in my house. They are really thorough and they suggest things that you might want to do but would never think of. They suggested that they could put a coating on the stairwell that kind of resisted all the tracked in dirt because I have kids and it worked really well. Their price was also reasonable.
Description of Work: I have used Appleby Cleaning and Restoration for years and years and years to clean my rugs and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Maureen B O.
06/2013
5.0
ceramic tile
  + -1 more
I used Them a couple of months ago. They re-did the tiles in the shower. They were on time and they did an excellent job.
Description of Work: Appleby Cleaning and Restoration for Ceramic Tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Roger A.
06/2013
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
It was a fair price. They didn’t try to upsell me. They did let me know what else they could do, but they weren’t pushy. They were on time and they did a good job.
Description of Work: Appleby Cleaning and Restoration cleaned our carpets, upholstery and also cleaned the tile grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phillip H.
06/2013
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
All was better than average. The staff in particular were excellent. I thought the price was a little high, but work was completed promptly and done well.
Description of Work: Wall to wall capret clean in one bedroom area. Two oriental carpets taken to the factory to be cleaned

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

WENDY W.
03/2013
5.0
carpet cleaners
  + -1 more
I like using them because they are a local business and family owned. They have been great, the guy who comes out always does a great job with the carpet and Michelle, who sets the schedules, is also wonderful!
Description of Work: I use them all the time for carpet cleaning (about every 6 months).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
03/2013
5.0
carpet cleaners
  + -1 more
They were great! They were very professional, very thorough, and a delight to work with!
Description of Work: They shampooed all the carpets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1660 Timothy Dr, San Leandro, CA 94577

http://www.applebycleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Marble and Granite,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Buffing and Polishing,
Stone and Gravel,
Pressure Washing,
Deck Maintenance

FAQ

Appleby Cleaning and Restoration is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Appleby Cleaning and Restoration accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Appleby Cleaning and Restoration does not offer free project estimates.
No, Appleby Cleaning and Restoration does not offer eco-friendly accreditations.
No, Appleby Cleaning and Restoration does not offer a senior discount.
No, Appleby Cleaning and Restoration does not offer emergency services.
No, Appleby Cleaning and Restoration does not offer warranties.
Appleby Cleaning and Restoration offers the following services: Natural stone care, marble polishing, travertine, limestone cleaning, mexican paver renovation, regrouting, re-caulking,, tile and grout cleaning, grout staining, hardwood floor sanding, hardwood floor repair, hardwood floor recoating, carpet cleaning, upholstery cleaning, duct cleaning, area rug cleaning, area rug repair, stainless steel & glass & hardwood cleaning.
We do not sell, fabricate or install stone, carpet or tile. We do not sell hardwood.

Contact information

1660 Timothy Dr, San Leandro, CA 94577

http://www.applebycleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed