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Appleby Cleaning and Restoration

Carpet Cleaning, Oriental Rug Cleaning, Ceramic Tile,

About us

20 Employees. No subs. No travel charges. Free estimates to Alameda and Contra Costa Counties.

Business highlights

69 years of trusted experience

Services we offer

Natural stone care, marble polishing, travertine, limestone cleaning, mexican paver renovation, regrouting, re-caulking,, tile and grout cleaning, grout staining, hardwood floor sanding, hardwood floor repair, hardwood floor recoating, carpet cleaning, upholstery cleaning, duct cleaning, area rug cleaning, area rug repair, stainless steel & glass & hardwood cleaning.

Services we don't offer

We do not sell, fabricate or install stone, carpet or tile. We do not sell hardwood.


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.693 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-93 of 93 reviews

Randi N.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: "I used this company to refinish my wood floors. They did everything necessary to do the job. They moved the heavy furniture out of the way. Then they had someone remove every staple and nail that was sticking out of the floor. Then they sanded, vacuumed, and covered the floor with three coats of polyurethane. After everything dried, they moved the heavy furniture back & fastened the tall bookcases firmly to the wall. | |The floors look much better now and they almost glow. I'm really glad I chose this company "
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandie J.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They provide carpet cleaning services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Rowena M.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a good job!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Geraldine A.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,614

Sandra P.
07/2015
5.0
air duct cleaning, carpet cleaners
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Barbara M.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

steve G.
02/2015
2.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
value
1.0

$500

Response from Appleby Cleaning and Restoration
Dear [member name removed], We have no record of you in our database. Please contact us in order resolve any issues. Perhaps we were not your service provider. Thank You, Joe Q Soft Surface Manager

Susan K.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melody F.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned two small area rugs and replaced the nonslip under layers. | |The work was done well and quickly. They were even able to remove a stain that I was not sure whether it was coffee or juice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lisa V.
05/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned tile in one room, plus the entryway. They re-stained the grout and sealed it. | |The floors look good, but I feel like the price is way too high. Also, I'm concerned perhaps they didn't clean the room as well as they could, so I would have to incur several hundred dollars of additional costs to get my grout stained. I wish I had understood the process better when booking the job, and perhaps the salesperson could have explained it better. I encourage everyone to compare prices carefully before choosing a provider. | |Also, they over-charged me for the job, with the billing person making a mistake. They tried to over-charge me by several hundred dollars. I had to call and point out their "mistake".

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$2,100

beverly G.
02/2014
2.0
ceramic tile
  + -1 more
unknown
Description of Work: I called to schedule an estimate and the scheduler informed me the minium fee would be $500.00 regardless of the job. That seemed really over the top without even knowing how little or how much work needed to be done.

Rating CategoryRating out of 5
value
2.0

$500

Response from Appleby Cleaning and Restoration
Hi [removed member name], Thanks for the input. We're sorry you gave us a D without ever having any service done. We do free estimates and will travel the 40 miles to El Cerrito and back, but we like to let customers know beforehand what the minimum cost will be to hone and polish marble. We've been in business going on 60 years and this seems to be the best method to stay in business and not waste customers' time.

rosario F.
08/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
excellent
Description of Work: Cleaned area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Chris L.
03/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had our carpet cleans. They were excellent! My wife was very happy and brought them back a second time!
Rating CategoryRating out of 5
Yes, I recommend this pro

William E.
03/2013
5.0
floor cleaning, flooring contractor
  + 0 more
.
Description of Work: They restored a tile floor for us. Their service was great and the people were wonderful. They did a great job!
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom C.
03/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpet, downstairs and upstairs, and it was excellent!
Rating CategoryRating out of 5
Yes, I recommend this pro

GABRIELA O.
08/2009
1.0
marble & granite
  + -1 more
I returned from home after the job was done and my husband and I could literally could not tell whether any work had been done at all. The granite looked just as dull as before and the grout still looked exactly the same--and they had charged us $500 for this! I could have done a better job myself.
Description of Work: Appleby Stone Restoration held themselves out as being able to polish and seal granite and other stone counter tops. We needed a ten-year old granite counter top in our kitchen polished. They said it would take several hours and they would do detailed work cleaning the grout between the granite tiles.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$500

Response from Appleby Cleaning and Restoration
We apologize for the late response on this, but we were just made aware of this after logging in for our first time to Angie's List for Companies. We had a company meeting and are actually puzzled by the response. We take all our customers' concerns very seriously, and were never contacted by this party to resolve the situation. Obviously, there was a grave misunderstanding and/or expectations were too high. We don't polish granite as it is much harder than marble, limestone and travertine. For granite, we only clean and seal as was stated on the original agreement with this customer. We respond immediately to any complaints. We've been in business almost 55 years and cannot do business without keeping our customers happy. The customer questions whether any work was actually done. Sealing countertops with and impregnating sealer should not change the look of the granite at all, unless an enhancing sealer is applied, which in this case it was not. We can assure the customer that our trained technicians did their job correctly. When finished with the job, we have the customer sign off that work is completed and approved. We do have a signature indicating this, which adds to our puzzlement. We again apologize for the misunderstanding and hope to regain the trust of this valued customer.

Basil Y.
08/2008
4.0
floor cleaning
  + -1 more
They did an okay job. There were some problems after they came, but they were willing to come back and fix them, and then everything was okay. We were satisfied with the floors after they came and fixed the problem.
Description of Work: They came and did a floor cleaning and a tile cleaning.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM G.
10/2005
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
WE HAVE USED THIS COMPANY SEVERAL TIMES ON FINE FURNITURE FABRIC, SOILED CARPET, & NOW RESEALING OF FLOORS & COUNTERS. HIGHLY RECOMMEND. ESTIMATOR/SALESPERSON & TECHNICIANS WERE VERY PROFESSIONAL.
Description of Work: STONE FLOOR & GRANITE COUNTER CLEANING & SEALING. CARPET & FURNITURE CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Contact information

1660 Timothy Dr, San Leandro, CA 94577

http://www.applebycleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Marble and Granite,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Buffing and Polishing,
Stone and Gravel,
Pressure Washing,
Deck Maintenance

FAQ

Appleby Cleaning and Restoration is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Appleby Cleaning and Restoration accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Appleby Cleaning and Restoration does not offer free project estimates.
No, Appleby Cleaning and Restoration does not offer eco-friendly accreditations.
No, Appleby Cleaning and Restoration does not offer a senior discount.
No, Appleby Cleaning and Restoration does not offer emergency services.
No, Appleby Cleaning and Restoration does not offer warranties.
Appleby Cleaning and Restoration offers the following services: Natural stone care, marble polishing, travertine, limestone cleaning, mexican paver renovation, regrouting, re-caulking,, tile and grout cleaning, grout staining, hardwood floor sanding, hardwood floor repair, hardwood floor recoating, carpet cleaning, upholstery cleaning, duct cleaning, area rug cleaning, area rug repair, stainless steel & glass & hardwood cleaning.
We do not sell, fabricate or install stone, carpet or tile. We do not sell hardwood.

Contact information

1660 Timothy Dr, San Leandro, CA 94577

http://www.applebycleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed