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The guy arrived late, really late. He provided some 3D models, but not the same as I had discussed with him during his visit. The price quote was way higher than anyone in the business. They just didn't care much I think.

A representative did contact me to reschedule but I was told the designer was not available and I would be meeting with the owner...which sounds great but I really wanted to sit with a designer not a general contractor. During my initial contact with the company, the person I talked to stated that they had an overwhelming responses to the deal. I got a sense that they were not prepared for this. Each time I was in contact with someone, they were very pleasant and professional. In the end, Angie's List contacted me to tell me that the company would not be able to honor coupon. I requested a refund.

The service provider was very courteous by telling us that they did not have workers comp insurance and could not provide the service.

I signed up for the Big Deal since I wanted a professional to sketch some 3D drawings for a new bathroom. I've done some of my own with SweetHome 3D but thought a pro would have a better idea as to what was possible or desired. The woman who followed up, Keren, was very nice and professional and we made an appointment. The designer, Mike, arrived on 8/7 within the scheduled time and was courteous, professional, and friendly. He heard my suggestion (a small bathroom off the master bedroom) and suggested some alternatives based on his experience including carving some closet space for a new bath or building a master bath off my living room, converting my living room into a bedroom, and remodeling my kitchen. Mike said he'd think about things and draw upon his experience to create plans that would make the most sense. I wasn't contacted for a while after that so on 8/26 I sent an email to ask where things stood with the 3D plans. Keren responded that she would contact Mike and then later sent back a reply from Mike saying he thought I was going to contact him. It was difficult discussing things through an intermediary. He also said "what 3D?" suggesting he didn't know the details of the Big Deal. What followed was an email exchange where Keren or Mike thought I wanted something more than plans for a bathroom addition. I think this is because Mike communicated his thoughts to Keren on the upselling plans which involved more than what the Big Deal provided. My opinion is that Mike was unaware of, and deviated from, the stipulations of the offer because, as I found out later, he is a subcontractor and not an employee of the company. After several emails back and forth Mike called me and said he'd draw up the plans. Unfortunately, while he took some measurements when he was here, he didn't save them. He had to use the drawings I made with SweetHome 3D to get the measurements. Less than an hour after I sent him my drawings, he sent me his. I wasn't satisfied with the drawings Mike provided since I felt like it was the same quality as what I came up with on my own. During the email exchange, Keren said that they just wanted to make me happy and another designer would complete the deal if Mike wasn't able to and I believe that to be true. My take away from this is to, in the future, not deal with subcontractors if the main business has no direct involvement other than as a facilitator (booking agency?). I also feel that the owner should have contacted me directly to sort things out rather than me having to email Mike through Keren. All in all, I suppose it was worth $59 to learn a lesson though I'd rather have some nice plans.

Tried to schedule a paid consultation for more than a month. Now telling me to ask for a refund.

Terrible. No show. See details above

Like many others, I signed up for the Big Deal. Despite leaving my cell phone and email in the purchase message, I never received a response. I contacted Angie's List for help, who in turn requested they contact me. After several days and more attempts, the builder finally told Angie's List they sent a message to my Angie's List inbox. Although I was still unsure why they never contacted me directly, I eventually spoke with someone on 8/8. She was extremely pleasant and very honest by saying they were down one designer, but we made an appointment to have someone come to my house on 8/28. That was the last thing I heard from them. No confirmation, no reschedule, just a complete no-show. I called the only contact number I could find and despite my calls being during business hours, no one picked up the phone. There wasn't even an outgoing message - just a mailbox number. Like other reviewers, I fear this builder may be in a bad spot and cannot handle the volume that came with this offer. Still, it doesn't take much to make a phone call or to send an email to explain extenuating circumstances; the lack of this simple effort is unprofessional. I've asked Angie's List for a refund.

Did not move forward with this contractor.

Nothing happened - Angie's list - please give me an update.

The estimator was polite and knowledgable and the plan he created was lovely. I would have loved to go through with the remodel, but the price tag was just too high at this time.

It was an Angie's List Big Deal that I purchased. It was fine. They did exactly what I expected. Their input was useful. The price of the deal was fine. Their estimate for doing the remodeling was very high.

I signed up for the coupon for a consultation to redesign my kitchen in the beginning of July as soon as it was listed. I contacted them by email and by phone several times. Their responses were very confused. No one seemed to be talking to each other. I was out of town for a family vacation and then on a work trip. They called me both times even though I had previously notified them that I would not be available. They were having problems meeting because a designer had personal problems and had left Truth Inc. We set up a "definite appointment" with the owner the second Saturday in August. The night before the "definite appointment" I was called and informed that they had lost their Workman's comp insurance and could not provide the service that I paid for. It seems as though the company was taken by surprise by the response to the coupon and just were not able to do the work. Originally, they sounded like a good company to go with but their lack of professionalism is not acceptable. It makes me reticent to use Angie's list in the future. I have not been contacted by Angie's List yet but I was told that I would get a credit from the purchase of the coupon to use on future purchases at Angie's list. Hmm! This is not exactly what I signed up for. If the contractor cannot provide the service, then money received needs to be refunded in full.

Joe and the Z7Builders crew did a wonderful job to remodel our house! We are thrilled and happy with the outcome. From our first meeting with Joe, we felt very comfortable with him and respected by him. He even fixed our bathroom light switch for free during his first estimate visit to our house. :) Compared to other contractors that we reached out to, Joe was not afraid to tackle some of the challenging tasks that we had throughout the house and that we originally started our plan with, even though they were not just the typical kitchen or bath remodel. As our comfort level with Joe grew, we expanded the scope of the work to include remodeling most of the interior of the house. One of Joe's biggest assets from our perspective is his resourcefulness and ability to come up with solutions despite challenges along the way. Here are some examples. Even though our underfloor was quite uneven, Joe and the team figured out how to lay our new tile seamlessly and evenly throughout it. To make our new staircase work, Joe used a special staining process that made the outcome both quite artistic and modern at the same time and we followed his recommendation to use solid oak wood steps for long-term durability. When bathroom exhaust fans that we ordered did not fit into the ceiling, Joe figured out an inventive way to make them work. Every house has its challenges and unexpected things that will come up during remodeling. Having a trusted and experienced contractor to address these challenges is an invaluable asset. Throughout the project, when the crew hit issues along the way, Joe never gave up and always found a way to make things work. Throughout the whole remodeling process, we always felt we could trust Joe to do thorough and high-quality work to reach the outcome that we were looking for. The only thing that we felt could have been done differently would have been for Joe to suggest to us that we move all of our items out of the house at the beginning of the project. Throughout the project, Joe and his crew had to spend quite a bit of time moving our items from room to room, which lengthened the duration of the project. But this should be easy to fix for anyone considering a large home remodel by moving things out of the house for temporary storage to help speed things up. Joe is very experienced, but also willing to listen to our specific demands, recommendations, and suggestions. At the same time, he's also not afraid to speak his mind based on his experience to help us understand how to make things work and last for a long time. He also gave us good suggestions on things that we haven't personally thought about, like adding a backsplash to our existing kitchen even though we didn't do kitchen remodeling during this remodeling project (he even gave us some money out of his pocket for the backsplash and offered to install it for free to persuade us to do it). Joe was also very flexible with the additional items that we added to the scope along the way. For example, we were very impressed with how well the crew laid the tile, installed lighting, and increased the opening to a very tight space under the staircase, adding a beautiful and functional new storage area to our house. Joe is also very responsive when we needed to talk or meet with him to discuss progress or make decisions along the way. Joe also went above and beyond to customize things for us. For example, we bought a media cabinet from IKEA that we wanted to put on the wall instead of sitting on the floor. The media cabinet looked nice and was within our price range, but didn't have venting or cabling setup in it. Joe spent many hours to customize the cabinet for us, carefully and patiently drilling holes in it to add ventilation and cable management features. He also came up with nice solutions to run media cables behind the wall that created a beautiful streamlined look, while fitting our budget and the peculiarities of our walls and support beams. Another important thing that we liked about working with Joe was his crew. They would always come in with a smile and positive energy, ready to work on our home. We love our new home and we would be happy to consider Joe and his crew for our future home remodeling projects. We have already highly recommended Joe to some of our neighbors and friends.

We needed a new office with more functionality as well as a new room for our growing girls. Joe, who we had already utilized for our extensive bathroom remodel came through once again. He provided valuable suggestions during our first walkthrough that we had not thought about. The time frame that we all agreed upon was 2 weeks which was strictly adhered to. If anything the question was posed if they could work a little longer to get certain projects done. This inquiry always happened in the most professional way as they never wanted to impose on us with two little girls. Joe and his team replaced the old carpet with new hardwood flooring, provided new and additonal electrical outlets (another undertaking as we have steel re-inforced concrete and not a wood structure), new ceiling lights with installation of a fan fixture and new paint. Knowing that we had to get a lot of new furniture he was ready to assist with vehicles to transport furniture pieces that could not be delivered and to assemble them. From Elfa shelving to cabinet, closet, desk, chair and bunkbed assembly, we simply didn't have to worry about it. In our mind there is not the question about whether we would use Joe again but rather when he can do our kitchen next. For us the biggest issue is that the work is done with craftsmen ship, care and consideration. He does it right and if it's not right he will fix it. As far as me and my husband are concerned, we have enough stress in our lives, home improvement and making our living surroundings nicer should not be one of them. Vera & Francis Schmidt

Very dissatisfied with the service I received yesterday. I had asked for a personal reference for a customer that had used him specifically for cabinets. He because defensive and pushing me to take the deal/job. Demeaning towards me when I asked for the feedback. Then he said I'm not going to waste my time with you. I just wanted one reference. We waited for the reference that was coming back from his office. I asked contact, a business card. He went to the car and did not return. He left. Then later the guy that was here had his partner call and ask if wanted to go cabinet shopping without any apology or references. I declined. This was a very unprofessional and a horrible experience.

These guys are good. Really good. My husband and I started working with Joe back in February. They have exceeded our expectations in ways we didn't anticipate or realize were so important: they became our partners through what can be a fairly complex process. We wanted to build a deck on top of a 3-car garage, and then run a private stair case to it from an existing balcony. So we contacted Joe to discuss our project. From the very first meeting, when Joe's crew showed up 10 minutes early and waited outside for our appointment time (a consistent theme many months later), we knew we found our contractors. They explained their recommended approach, described different options that we could choose from, and described in detail the city codes that we needed to consider. They also spotted some potential issues with our existing construction and identified work-arounds. And they invited us to visit their current job sites to see their work. Within a few days, we received a detailed price quote, with all labor and materials clearly defined. Prices were quite reasonable. They also performed an analysis of our garage roof structure and determined that we didn't require additional bracing - shaving a large expected cost off of the project. They answered every request and worked with us to finalize our plans. Construction time: Their work was well planned, creatively designed, carefully orchestrated, and meticulously performed - and came out perfect. And we noticed several touches we didn't expect or think of that enhanced the appearance. They take pride and ownership in every phase of their work. And this is why we will continue using Joe's crew for future project We highly recommend TRUTH INC construction. You won't be disappointed.

Truth, Inc. is a licensed general building contractor. My contact at Truth was Daniel, the Principal. Daniel sat down and explained everything to be done at our first meeting and wrote up the contract. His price was good so we proceeded with the work. I was having a re-roofing project done, so Truth was not able to start immediately. Daniel said that was no problem and to give him a call when the wood repair was completed so he could schedule his start. We changed to Texcote after the contract was signed so Daniel add an additional $1,500 for that change. Truth's workmen showed up on the first day and began sanding the eves followed by painting of the eves and priming of the stucco. They required about 5 days to complete the work and brought on a big crew at the end of the week to finish up. There were a few items on the punch list and Daniel sent the crew back in two weeks to finish those items. The windows were special ordered and could not be installed before completion of painting. When the windows arrived, Daniel promptly called me and scheduled installation. There was a problem with several of the windows being slightly larger that the opening, but Daniel brought out an expert installer and the windows were installed with a minimum of disruption to me and my family. Most of the work was done from the outside and they covered the inside with plastic sheeting to keep demolition dust and debris out. They sealed and repainted the window openings. There was surprisingly little damage to the outside stucco and they touched up minor areas. My wife and I are very happy with the result and glad we had it done. The wood fence was a particular challenge. It is about 10 years old. Daniel tried staining it, but that didn't work. So he painted it with solid color redwood stain at his expense. The result is excellent. Daniel is honest and he lives up to his word. The only change orders were those requested by me. All promised work was satisfactorily completed.

Joe is awesome! From day one, I was super impressed by his ability to understand my vision and also incorporate his ideas when mine didn't quite work for the space that we had to work with. All the work was done in the time that was estimated and the price was reasonable. I love my new bathroom, I could spend my whole day in there.

To start with, they moved all the appliances out of the way, both in the kitchen and the laundry room. The floors and the wall was done well, except for a small area in kitchen, which needed to be re-grouted. After the tiling, they moved everything back. The 1/2 bath turned out quite well. It's a very small space, and they made it look so much better than before. In the main bathroom, the shower was in bad shape from a prior Re-Bath renovation, and they had to gut it all the way down to the subfloor. They cut out an area in the wall of the shower for a niche to put bath products. The tiling went well and the shower now looks very good. After installing the new smaller cabinet in the main bathroom, they had to use creative thinking to re-route the drain for the sink. In the process of removing the old heater, they found a small leak from the main bathroom's toilet, underneath the house, which they removed and replaced the clamp at no extra charge. We provided all the tiles and grouting, the new cabinet, toilet and sink.

I have NEVER had such a positive and creative experience with a General Contractor throughout my 33 years of owning and building four restaurants and my own residence. Joe and Team Z7Builders deserves a 12 out of 10, if there were such a rating. The 400 sq ft space next door to my restaurant became available and I jumped on the opportunity to rent it and create a bar/lounge area for my restaurant. The previous tenant was a barber, so the space needed all the plumbing and electrical reworked to accommodate the appliances and sinks we had to install. From the initial consultation meeting, Joe, has been fantastic! Joe arrived to our appointment ON TIME, which is a first, since my restaurant is located on a busy street in parking deficient San Francisco and punctuality becomes the first characteristic that becomes compromised by previous contractors (and vendors!) Although Joe mentioned to me that he primarily works on residential homes, he was able to seamlessly maneuver through the intricacies of commercial building. I didn't have definite plans drawn up yet, just an idea in my head as to how I'd like the bar to look and feel like to the customer. Since the space is small (400 sq ft), and there are many other bars within two blocks of us, I knew that the design of the bar would be a huge component to it's ability to compete and thrive. Joe even had an in house designer as well as his own superb aesthetic to assist with the color scheme, accents/details of the bar, and functionality to bring the "quietly modern, comfortable, and aesthetically impressive wine bar" feel that I was looking for. Because of Joe and his team, I have saved thousands of dollars by not needing to hire architect and a designer for the planning process. Joe even assisted with collaborating my vision (while keeping Health and ADA codes in mind) to the architect to draw up plans for obtaining building permits. During every step of our construction process, Joe would "value engineer" without compromising quality while helping me stay on budget despite the increasingly elaborate details I added as the project progressed. Joe and his team custom built everything (except for the appliances and sinks) in the bar. Due to the unique floor plan of the space, each item, from the liquor shelving, bar cabinet (that the countertop sits on top of) with intricate wood detail, side countertop on the wall which "float" on top of an elaborate wood paneled 10'wide by 20' high accent wall, an amazing bench that sits flush with the wood "shutters" which overlay the windows required customization when building and installing. Joe even built an amazing pair of sliding barn doors for our new passageway between the restaurant and the bar. The beautiful stain on the wood accent wall and the faux finish on the crown moulding was expertly painted by Aaron, who is an absolute pleasure to work with. I gave Aaron a picture reference and a verbal description of the feeling I'd like the stain colors to convey. Aaron created eight stain samples, and I was amazed with how he was able to translate my vision into tangible stain colors. Most of all, I appreciate the professionalism that Joe has shown during this two month construction process. Joe and his team were always punctual and very responsive. I have never had to wait more than 24 hours for a phone call/text/email back from Joe. From the quality of work and the attention to details that Joe and his team have shown to my project has indicated to me that Joe is a craftsman; someone who is truly passionate and cares about my project. Being that I own and operate two restaurants and now a bar, I usually don't have the time to write such a comprehensive review. However, I felt it necessary to follow the proverbial "Golden Rule", "Do onto others as they do onto you." Joe and the team at Z7Builders have been a pleasure to work with AND they built an amazing bar for me, and for that, I submit this review not only to share my experience, but a reflection of the my satisfaction and appreciation.

Joe is absolutely AMAZING-- The entire team is awesome. Before we even hired Joe, he was "going to bat" for us and made us feel like he was already working for us; he went to the city to check on rules, permits, etc before we even decided to hire him. He found out information that completely changed our plan for the atrium (no one else mentioned we couldn't legally do what we had planned), but Joe made us feel great about what we were legally allowed to do. He worked within the limitations the city gave us, and was still able to create a space we LOVE! Joe is always full of TONS of creative ideas, making sure that both my husband and I are happy. Joe had anticipated needing to remove the existing sliding door & window to ensure they were water tight, but as the construction started he noticed that the proper construction was already in place. He brought it to my attention, and (without me even asking) assured me that he would credit me the cost that was no longer needed-- and he did! All the guys are fantastic to work with, and I feel completely comfortable with them in my home, whether I am there or not. They are all so sweet to my dog, too. :) Joe's attention to detail is clearly something his crew knows is important. Since I'm usually home while they work, they would bring me in to check on things at each stage of the process-- I really appreciated this since I am a bit of a control freak & very particular-- but they always had things just right, and I found that any of my concerns were completely unnecessary. Joe is often on site, working side-by-side with his crew, overseeing the work, or going over details with me-- always ensuring that everything is done right, and that we are happy. Every day they put down paper on the floor from the garage through the bedroom to the atrium, and plastic over everything in our bedroom to ensure that the dirt & dust is kept to a minimum. At the end of the day, they removal all the paper & plastic, and shop-vac it all. There's no way to fully prevent all dust, but with z7 builders, its as good as it gets. We even told them they could leave the paper & plastic over night, and we would sleep in the guest room-- they left the paper & plastic as requested, and even still shop-vac'd the bedroom & hall. We've already had Joe & his crew start on the next phase of our remodel: the master bathroom overhaul, new wood floors in the master bedroom, a new dryer vent, and recessed lighting throughout the house. So far so good... I'll review that once its done. We're also planning to sign Joe & the z7 team for our kitchen remodel, too!