About us
Business highlights
37 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Accepted payment methods
Photos of past projects
Reviews
3.920 Reviews
Showing 1-20 of 20 reviews
Marc P.
05/2016
electrician
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Lee E.
04/2016
electrician
+ -1 moreLeft them a voicemail with a brief description of my electrical problem, which involved a bad ground on an outlet. Mark called me back fairly quickly. I give them an A for their responsiveness. Once I explained my problem, he told me they don't do that type of work and that they "are slammed right now". I don't see how an outlet with a bad ground is not something that an company advertising themselves as electricians would not work on. I thanked him for his time and hung up. I guess they are too busy doing glamorous work like installing Tesla charging outlets. This a very short-sighted attitude. We eventually will need a panel upgrade and other assorted electrical work. Guess who I won't be calling? Willow Glen Electric.
Description of Work: They performed no work. This is a review about their lack of professionalism.
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Lee E.
04/2016
electrician
+ -1 moreLeft them a voicemail with a brief description of my electrical problem, which involved a bad ground on an outlet. Mark called me back fairly quickly. I give them an A for their responsiveness. Once I explained my problem, he told me they don't do that type of work and that they "are slammed right now". I don't see how an outlet with a bad ground is not something that an company advertising themselves as electricians would not work on. I thanked him for his time and hung up. I guess they are too busy doing glamorous work like installing Tesla charging outlets. This a very short-sighted attitude. We eventually will need a panel upgrade and other assorted electrical work. Guess who I won't be calling? Willow Glen Electric.
Description of Work: They performed no work. This is a review about their lack of professionalism.
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Response from Willow Glen Electric
Sandra B.
05/2014
electrician
+ -1 moreunknown
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Yes, I recommend this pro
$260
Response from Willow Glen Electric
Carollyn K.
12/2013
electrician
+ -1 moreincreased that value of my house because now I could charge up an electric car. I do not have an electric car and have no intention of ever buying one. Since Matt installed the new breaker box I have checked with two other electricians and they both said the old box was not dangerous and did not need to be replaced. I found a realtor's inspection report for my house. It said the box should be serviced once in a while. I feel Matt was very disrespectful to me. Mark called me a baby and said he did not need to tell me everything he was doing.
Description of Work: I wanted an electrical outlet installed outside. Matt told me my breaker box was too old, dangerous and should be replaced. I emailed another electrician for a second opinion but he was very slow to get back to me and so I ask Matt to replace the box. He replaced the box and in so doing he increased my amps to 200. I had not complained that I didn't have enough electrical power. I think he increased the amps so he could charge me an extra $400.00. The increased amps (which I hadn't requested) required a bigger box and a long conduit pipe to be installed on the front of the house. He did not tell me or show me how the new installation would look. It is very unsightly and I think it will spoil the resale value of my house. Also now I need to paint the house to cover the silver conduit. The box is too big and has white plaster all around it. When Mark was working on increasing the amps my refrigerator broke down and I had to replace the refrigerator Mark said his work. When I complained Mark said he had
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$3,200
Response from Willow Glen Electric
Ursula S.
08/2013
electrician, ceiling fans
+ 0 moreGood quality product installed in less than an hour.
Description of Work: Replaced bathroom ceiling fan
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Yes, I recommend this pro
$475
Jonathon S.
10/2011
electrician, lighting
+ 0 moreI didn't have a very good experience with them. Other than the kid that came out to do the work, they were dashing each other on the ladder. There was a lot of force play. I happened to be home seeing it. I don't know what would have happened if I hadn't told them just knock it off. There were some unsafe practices going on. In addition to that there were a number of problems like the lighting didn't work well afterwards. They didn't do everything that they said they were going to do. We ultimately called someone else. We didn't even want to deal with them again. They may have fixed everything but we were really rushed getting ready for a wedding. They were responsive.
Description of Work: Willow Glen Electric did a number of small jobs about three years ago. They put in a ceiling fan and some outdoor electrical work as well.
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$1,200
Response from Willow Glen Electric
kevin F.
05/2011
electrician
+ -1 moreThey were very quick to respond. They delivered what they said they would deliver on or before when they delivered it. They did excellent work. Their pricing also was very good especially when compared to other electricians. I would use them again.
Description of Work: I used Willow Glen Electric for an electrical project.
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Yes, I recommend this pro
$4,500
Lee E.
05/2010
electrician
+ -1 moreThey were slightly overpriced, but did a reasonable job.
Description of Work: I used Willow Glen Electric Inc. to install a new electrical outlet outside.
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$330
David C.
05/2010
electrician
+ -1 moreThe technician was about half an hour late due to morning traffic, but he was very professional and courteous. The panel replacement took most of the day and went without a hitch. However, parts of the house was still without power even with the new panel. The technician came back the next morning (late again due to traffic) and studied the problem. He seemed very experienced and narrowed down the source of the problem to the garage. After another 2 hours of testing and tracking the circuits, he found an old and burnt wire crimp as the source of problem and fixed it promptly. He even went back to touch up on the stucco he applied yesterday around the new panel. A very professional job overall.
Description of Work: My main 100A electrical panel was too old and caused intermittent power loss in the house and needed to be replaced.
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Yes, I recommend this pro
$2,200
ANGIE B.
10/2009
electrician
+ -1 moreWe were overall very impressed with them. They were actually willing to come out the same day that we called them, but we just weren’t ready for them. We scheduled 2 weeks out in order to get the ceiling fan and all the moving pieces in place. They showed up on time and did a great job. I thought it was may be a little on the expensive side. However, we weren’t really certain about what the hourly rate would be or whatever. They left us a detailed receipt.
Description of Work: We used Willow Glen Electric Inc. They installed a ceiling fan, an outlet plug for a flat panel television, and a light switch last month.
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Yes, I recommend this pro
$1,000
Mary W.
12/2008
electrician, lighting
+ 0 moreThey did really good quality work. They cleaned up well after themselves. The installation was done really well, all of the lights fit exactly well and everything works the way it is supposed to work. The people that came to do the work were really polite. They had scheduled a time to come out, and they had a cancellation that day, so they called and asked if it would be ok to come early, which I appreciated. The only thing that I didn't like was the fact that they had to cut into the drywall, but they didn't tell me they wouldn't fix it when they were done. I asked them about it, and they said no they don't do drywall, and they didn't have any suggestions on who could do it.
Description of Work: They put in some can lights in my living room, lighting in my dining room, and they put in wall lights in my bedroom.
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Yes, I recommend this pro
Renee C.
08/2008
electrician
+ -1 moreThey are a little pricey but they do excellent work. I like the crew but also the company. They take good care of their employees with good benefits. They give seniors a 10% discount.
Description of Work: They did some wiring on our chandelier in the family room.
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Yes, I recommend this pro
$325
Ola C.
10/2007
electrician
+ -1 moreWe contacted WG to have a service call to investigate exterior lighting and an outlet that was not working. The first electrician came over and after a couple hours of testing and examining the panel, said there was a problem with the wiring though it seemed he repaired the problem. In two days, everything stopped working again. We contacted WG to reschedule and found them to be unresponsive. After several attempts, they sent another electrician out who commented that the first electrician was new and in training and that we would not be charged for the additional service call. This electrician replaced two breaker switches, but told us we needed to replace the entire electrical panel and gave me a quote. When I asked them to deduct the original $400 they offered to give me "a couple hundred off." We felt they tried to up-sell us on services we did not need. Two of our exterior up-lights were never repaired. We did not pursue any further work with them.
Description of Work: Initially unclear, but finally replaced two breaker switches in electrical panel.
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$400
SUSAN H.
08/2007
electrician
+ -1 moreIt didn't pass inspection. I was surprised since ad stated over 2000 panel upgrades done. I called and Mark said to leave correction notice and his guy will take a look. He said he didn't recognize the inspectors name he must be new and that he's done lots of jobs with no problems. After awhile I called and he said his guy checked it out and all was good to go as is. Feeling apprehensive I called the city inspector. They said it failed and that he'll need to correct and reschedule another inspection before the required electrical release for PGE and permit inspection card can be signed off. Mark said he'll call the city inspector after our discussion. As of today still no reschedule, no call from Mark. Job is still incomplete. I waited until now to write review hoping I could give a positive one. The job was signed off on the permit inspection September 10, 2007. The reason for the grade was because he was tardy in getting another inspector out to sign the permit.
Description of Work: Furnish and install 200 amp electrical panel upgrade and get the electrical permit. Mark called often to get the job. I did get my $130 off as ad in AL magazine. Job was done 7/31/07. Panel looked well done & inspection done 8/3/07.
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$2,670
DAVID S.
08/2007
electrician
+ -1 moreAfter considerable troubleshooting they fixed the problem, however, in my opinion the work was overpriced (for electrician and apprentice) the rate ranged from $100 to $163 per hour per man (depending on who is counting the hours). For example, after 4 hours (2 men) and $740 of trouble shooting, they charged a flat rate of $490 to run a new wire (minimal materials) and it took 1.5 hours for two men ($163 per hour per man). Also, the owner did not return calls (x2) or respond to my email until I called again. He said the charges were appropriate, he counted 12 hours with 2 men. When I said he could respond to my note on Angie's list he then offered a $50 rebate, and said "You must have a lot of time on your hands. You better watch what you write." Very unsettling.
Description of Work: Short circuit in wiring causing lights and outlets to go out in portion of house. Admittedly a difficult job due to remodeling and difficulty troubleshooting to locate the short.
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$1,230
Response from Willow Glen Electric
GARRET S.
06/2007
electrician
+ -1 moreWillow Glen Electric was very punctual in responding to my inquiry. Once we connected, they scheduled an appointment that was able to work around my full time job. They arrived at 7:30 am on the dot as we discussed. The service person was considerate, polite and competent. He also provided feedback and opinions on the best way to complete the work. I will update report when the work is complete.
Description of Work: Installed new outlet on the side of the house for use with low voltage lighting transformer. Installed motion activated lighting and ran power to 2 locations.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$975
CHRIS B.
05/2007
electrician
+ -1 moreThe business was very responsive in returning my phone calls. They did an excellent job cleaning up the work site. The overall process took 2 days. I was very pleased with the business as they did a walkthrough with me upon completion. They answered all my questions along with assuring I knew how to operate the system if needed.
Description of Work: The electrical business removed and disposed of my old fuse box. They replaced it with a new panel board along with installing 2 interior outlets. My home is 1250 square feet.
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Yes, I recommend this pro
$2,000
CHUCK O.
09/2006
electrician
+ -1 moreThe electricians were on time and very efficient. They knew exactly what they were doing and did a very clean job. They'd obviously done many of these panel replacements. The entire job took about five hours. The end result made my neighbor's panel replacement look like it was done by an amateur. I do most of my own work, have very high standards, and am very hesitant to hire anyone to do work for me, but I would certainly hire Willow Glen Electric again.
Description of Work: Replaced 100 Amp service panel with 200 amp service panel. The service panel is outside and mounted semi-flush in a stucco wall. Stucco repair was not included.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,470
JESSE M.
09/2006
electrician
+ -1 moreNeeded same day fix, as circut was same one as fridge. We called Saturday morning, and they had a guy out to us in under an hour. Easy, quick fix, and friendly service guy, but a bit expensive for the urgent rush job Totally satisifed with work, though.
Description of Work: Replaced shorted-out kitchen outlet that had tripped circuit breaker and sent sparks flying across kitchen.
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Yes, I recommend this pro
$250
Contact information
3751 Charter Park Ct, San Jose, CA 95136
https://www.willowglenelectric.com/Service hours
Sunday:
ClosedMonday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Energy Efficiency Auditing,
Solar Panels
FAQ
Willow Glen Electric is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Willow Glen Electric accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Willow Glen Electric offers free project estimates.
Yes, Willow Glen Electric offers eco-friendly accreditations.
No, Willow Glen Electric does not offer a senior discount.
No, Willow Glen Electric does not offer emergency services.
Yes, Willow Glen Electric offers warranties.
Willow Glen Electric offers the following services: WGE specializes in 200 Amp panel upgrades, solar PV design and installation, kitchen & bath remodels and circuits, lighting, electrical repairs, small jobs, and troubleshooting for homes, offices, small businesses and stores.
WGE does not repair faulty appliances.
Contact information
3751 Charter Park Ct, San Jose, CA 95136
https://www.willowglenelectric.com/Service hours
Sunday:
ClosedMonday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMSaturday:
Closed