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WATER CLARITY PLUMBING INC

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

FAMILY OWNED AND OPERATED. LICENSE #: 790533.

Business highlights

25 years of trusted experience

Services we offer

COMMERCIAL, RESIDENTIAL, MULTI-UNIT, COPPER RE-PIPING, MULTI-UNIT RE-PIPING, TENANT IMPROVEMENTS, NEW CONSTRUCTION, REMODELS, WATER HEATERS, WATER SOFTENERS, HYDRO FLUSHING, SEWER SNAKING, BACK FLOW PREVENTION, VIDEO CAMERA INSPECTION, SERVICE AND REPAIR & GAS SYSTEMS.

Amenities

Senior Discount

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Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.29 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
11%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.1
value
4.4
professionalism
4.3
responsiveness
4.2
punctuality
4.2
Showing 1-9 of 9 reviews

Keith W.
03/2014
5.0
plumbing
  + -1 more
The installation of the hot water heat was completed on time. The plumber took time to explain to me the operation and maintenance of the hot water heater and also helped me evaluate my various hot water options considering the water quality in our neighborhood, which is very hard water. The plumbing the for Washer was repaired and brought up to code. The plumbers were professional and friendly, and worked well with my curios kids watching from a distance.
Description of Work: Replaced Hot water heater, repaired plumbing, install sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

iris B.
12/2013
5.0
plumbing
  + -1 more
They were fine. I called them for the second time to have them come out. Their name was Water Quality before but apparently, they were two brothers or two family members that had a business together and they split. I called Water Quality but I got Water Clarity but they were good plumbers. The man who came out was very good and his prices were reasonable and good. He was professional but he had to come back twice because he did not have the right part or something. He came when he was supposed to come and he was prompt. The job got done nicely and nothing has gone wrong since. His responsiveness was good and he also came out even on a weekend.
Description of Work: I used Water Clarity Plumbing Inc. last year for plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve W.
05/2010
5.0
plumbing
  + -1 more
There overall service and work was excellent. They stayed on budget and were on time. The quality of work was good and they gave an explanation of what they were doing and how they were doing it.
Description of Work: They re-piped our whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Pat C.
08/2008
1.0
water heater repair
  + -1 more
Nick never showed up. He never called. I called their office 3 times, not reaching anyone until the final time. At that point a woman said she would take my information and have Nick call me. He never called. I was very inconvenienced by this.
Description of Work: I called this place to find out about a new gas-condensing water heater (supposed to be 90% efficient). The owner, a guy named Nick made an appointment with me to do an appraisal at noon the next day.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


tim M.
10/2007
2.0
home remodeling
  + -1 more
The workers seemed like they were always on a different job ahead of mine and were struggling to finish that work before getting to my house. Often they arrived sometime after 2:00 PM without having yet eaten their lunches. We failed an inspection because the plumbers didn't know the rules and put some plumbing in the slab where it was not allowed. They scheduled an inspection which we had to cancel (costs money to cancel!) because they assumed we knew that hot mop was needed in the shower. More delay when I figured out that the inspectors needed to sign off on the shower sub floor before we could hot mop. The plumbers more than once used the wrong materials, more than once installed stuff incorrectly. Worse, they were getting ready to install our toilet in a way that we knew was incorrect. Inspector agreed and they had to fix it. The 1 or 2 guys who know plumbing don't do enough over seeing of the worker bees.
Description of Work: Major master bath remodel, moved toilet, sinks, added tub and laundry area. We already stripped the bathroom to the floor and had small area of sub floor replaced. Rest of bathroom is on a slab. We also did all the carpentry and had an electrician for those parts of it. Shower plumbing needed to be changed /moved for new fixtures. Sewer line was extended over to slab, small part of slab removed. Supply lines for toilet and laundry went overhead (the second try). Supply and waste for sinks and tub went through crawlspace. Had to jackhammer a trench for waste line in slab for laundry and tub. Nick, the owner, set a good impression when we had the estimate done - he gave us the idea that it wouldn't be that difficult a job (while we thought it was pretty major). On the first day, I ended up giving the workers major advice on how to proceed (go through the crawl space for part of the new plumbing rather than the slab). Workers showed up on time on the

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$6,550

Response from WATER CLARITY PLUMBING INC
I AM SORRY THAT THE CUSTOMER IS UNHAPPY WITH OUR PERFORMANCE. HOWEVER, THIS IS A PERFECT EXAMPLE OF WHY IT IS RECOMMENDED THAT YOU HIRE A PROFESSIONAL TO DO A JOB SUCH AS THIS. IF THE MEMBER HAD HIRED A GENERAL CONTRACTOR AS HE SHOULD HAVE HE WOULD HAVE NOT BEEN IN THIS SITUATION. A GENERAL CONTRACTOR WOULD HAVE ADVISED HIM THAT HE NEEDED HIS SUB FLOORING FINISHED AND THE HOT MOPPING DONE BEFORE 2 OF HIS INSPECTIONS, THAT IS WHY THEY FAILED. THESE ARE NOT PLUMBING RELATED OR IN MY BID. THE INSPECTOR DID REQUEST 3 OR 4 MINOR PLUMBING CHANGES WHICH TOOK 1 HOUR TO DO, SO THEY WERE MINOR. THE PHOTOS PROVIDED SHOW THE PLUMBING IS PERFECT. ANOTHER ISSUE WAS THE MATERIALS. AGAIN, TO SAVE MONEY, THE CUSTOMER CHOSE TO PURCHASE HIS OWN MATERIALS WHICH WERE IN FACT INCORRECT. WE ACTUALLY HAD TO PROVIDE ADDITIONAL MATERIALS WHICH WERE NOT IN THE SCOPE OF WORK AND WE DID THIS AT NO ADDITIONAL COST. THE BIGGEST PROBLEM HERE WAS NOT OUR WORKMANSHIP BUT THE CUSTOMERS LACK OF KNOWLEDGE AS TO THE REQUIREMENTS OF REMODELING A BATHROOM. IT'S NOT AN EASY JOB. THE CUSTOMERS ACTUALLY WENT ON VACATION AND ABANDONED THE PROJECT WHILE THE WORK WAS BEING DONE. THEY NEEDED A GENERAL CONTRACTOR THERE TO OVERSEE EVERYTHING. THIS IS WHAT CAUSED THE CONFUSION WITH WORK DAYS AND ARRIVAL TIMES. WE NEVER KNEW UNTIL LAST MINUTE WHEN THE CUSTOMERS WERE GOING TO BE READY FOR US. MOST OF THE TIME THEY HAD TO BE SQUEEZED IN. MY SUGGESTION, HIRE A GENERAL CONTRACTOR NEXT TIME. IT'S WORTH EVERY PENNY.

christine C.
10/2007
5.0
plumbing, home remodeling
  + 0 more
Really well. We called for another problem and ended up liking them so much we used them for our gas line to the barbecue and then when we did our big remodel, we used them for all our plumbing. Great guys. Very clean.
Description of Work: We had a gas and water line installed for our outdoor barbecue and we had our guest bathroom remodeled with all new plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

christine C.
10/2007
5.0
water heater repair
  + -1 more
Great! Happy to have a solution!
Description of Work: Our water was brown, so Nick determined that we needed to have the water heater flushed to solve this problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

SUSANNE M.
07/2007
4.0
drain cleaning
  + -1 more
Well, it just so happened that it turned out to be a bigger problem than we had thought. Water Clarity could not figure out the problem, but, did put in a big effort to try. Even though he was here a lot longer than the minimal price calls for, he still only charged us the minimum. He even came back the next night and everything. He just did not want to give up.
Description of Work: Water Clarity cleared out a clogged drain line in a cordless drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$25

PAULA C.
07/2007
3.0
water heater repair
  + -1 more
The hot water heater has a big dent in it and they installed it on a platform that they should have rebuilt from the beginning. I am not pleased with them at all. They didn t tell me that the whole thing was tilting. It was an unprofessional installation. It has been very hard to get them to fix it and they basically charged my credit card without me signing off on it. This was a very high end sale and I am not being treated as a high end customer.
Description of Work: I had them install a new 50 gallon water heater in my 2,500 square foot home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$1,200

Response from WATER CLARITY PLUMBING INC
ON 1/24/07, THE MEMBER CONTACTED US FOR A PRICE TO REPLACE HER 50 GALLON WATER HEATER THAT WAS LEAKING. SHE SPENT THE NEXT MONTH TRYING TO NEGOIATE A BETTER PRICE WHILE HER CURRENT HEATER WAS STILL LEAKING AND CAUSING DAMAGE TO HER WATER HEATER PLATFORM. ON 2/21/07, SHE FINALLY AGREED TO HAVE US COME OUT AND DO THE REPLACEMENT FOR $1295.00. UPON ARRIVAL AND INSPECTION, THE PLUMBER ADVISED THE CUSTOMER THAT HER EXISTING PLATFORM WAS SATURATED AND SHOULD BE ALLOWED TO DRY OUT FIRST. SHE WANTED THE HEATER INSTALLED REGARDLESS OF WHAT THE PLUMBER SUGGESTED. IF HER HEATER IS NOW TILTING IT'S NOT DUE TO THE INSTALLATION ITS DUE TO HER PLATFORM WHICH WE DID NOT INSTALL. THE MEMBER STATES THAT THE HEATER WAS DENTED. THERE WERE NO DENTS AND IF THERE WERE, WHY DID SHE ACCEPT IT? THE MEMBER WAS HOME WHEN THE INSTALLATION WAS DONE. SHE SIGNED THE WORK ORDER AND PAYMENT AUTHORIZATION. WE DID NOT CHARGE HER CARD WITHOUT HER APPROVAL AS THAT IS ILLEGAL. I CAN PROVIDE A COPY OF THE SIGNED PAPERWORK TO HER IF SHE HAS FORGOTTEN OR MISPLACED IT. IF THE CUSTOMER WOULD LIKE US TO COME OUT AND REMOVE THE HEATER, INSTALL A NEW STAND AND RE-INSTALL THE HEATER WE CAN DO THAT. HOWEVER, IT WILL BE AN ADDITIONAL COST. WE DID EXACTLY WHAT WE WERE HIRED TO DO. I HAVE ALL THE SUPPORTING DOCUMENTATION AND I FEEL THAT THIS SHOULD BE REMOVED ANGIE'S LIST UNLESS THE MEMBER CAN PROVIDE DOCUMENTATION PROVING OTHERWISE.

    Contact information

    113 Hayes Ave, San Jose, CA 95123

    www.waterclarityplumbing.com

    Service hours

    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Kitchen and Bath Remodeling,
    Drain Cleaning,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Wells and Pumps,
    Water Filtration and Softening,
    Drywall

    FAQ

    WATER CLARITY PLUMBING INC is currently rated 4.2 overall out of 5.

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    WATER CLARITY PLUMBING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, WATER CLARITY PLUMBING INC does not offer free project estimates.
    No, WATER CLARITY PLUMBING INC does not offer eco-friendly accreditations.
    No, WATER CLARITY PLUMBING INC does not offer a senior discount.
    No, WATER CLARITY PLUMBING INC does not offer emergency services.
    No, WATER CLARITY PLUMBING INC does not offer warranties.
    WATER CLARITY PLUMBING INC offers the following services: COMMERCIAL, RESIDENTIAL, MULTI-UNIT, COPPER RE-PIPING, MULTI-UNIT RE-PIPING, TENANT IMPROVEMENTS, NEW CONSTRUCTION, REMODELS, WATER HEATERS, WATER SOFTENERS, HYDRO FLUSHING, SEWER SNAKING, BACK FLOW PREVENTION, VIDEO CAMERA INSPECTION, SERVICE AND REPAIR & GAS SYSTEMS.

    Contact information

    113 Hayes Ave, San Jose, CA 95123

    www.waterclarityplumbing.com

    Service hours

    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM