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Tomi's Helping Hands

House Cleaning, Kitchen and Bath Remodeling, Countertops and Backsplashes

About us

Tomi Carrasco started Tomi’s Helping Hands in 1991 after a tragic family incident when she discovered that cleaning houses helped her relax. Over time she grew the business to include dozens of employees, most of whom have stayed with her for many years. Her services include apartment complexes, homes, commercial buildings, as well as move-ins and move-outs for personal or for real estate professionals. All of Tomi’s crews are fully licensed and insured and bring their own cleaning supplies. Tomi’s philosophy is that every home and homeowner is different, so she is happy to work with clients to accommodate any special requests.

Business highlights

34 years of trusted experience

Services we offer

Residential & commercial apartment complexes, move-ins & move-outs.

Amenities

Free Estimates
Yes
Senior Discount

$10



Accepted payment methods

Check

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-11 of 11 reviews

Steven J.
11/2016
5.0
house cleaning
  + -1 more
Very well! Fast and efficient
Description of Work: Over all cleaning of my apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

SCOTT K.
09/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: They did a "move out" cleaning of the house. It was an acceptable job, though one bath tub was not cleaned too well, and the windows were a little streaked. But they were able to fit me into their schedule with only about 10 days notice, and they showed up when they said they would and got everything done that they said they would, so if I still lived in the area and needed a cleaning service, I would definitely consider them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patricia B.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: This was our first experience with Tomi's Helping Hands, and they did a wonderful job! We had been doing some home improvements (painting, etc) at home so our house was dustier than normal. They cleaned better than anyone we have found in the past. We will be working with them going forward every two weeks. They are professional and do a great job! I highly recommend Tomi's Helping Hands if you want a clean house!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

JOANN G.
11/2013
5.0
house cleaning
  + -1 more
We use Tomi's service regularly, but I just have to write a review today - we are moving into a new house and the old owners were supposed to schedule a full move-out cleaning. Based on that we had movers coming the next day to pack and move us - the day I got the key I discovered that the house was in no shape for move-in. There was debris in all the drawers, the fridge and oven and stove were not clean, there was dust on every shelf and baseboard. I called Tomi in a panic at noon - I had to get back to my old house to finish packing - and she had a team there that afternoon. At 9 pm when I got back to the new house it was spotless. It had been DETAILED - every drawer, every shelf, every baseboard, every corner, every light switch was clean. Call Tomi. You won't regret it.
Description of Work: Total move-in cleaning of vacant house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JOANN G.
10/2013
5.0
house cleaning
  + -1 more
first used Tomi for a move-in cleaning on our new house and was AMAZED at the thoroughness and quality of the job - they were even able to come on short notice. Since then, I have been using them every 2 weeks for regular housecleaning - they are always on time, always show up, and always do a great job. I've used other services in the past, and Tomi's crew is by far the best one. Highly recommend.
Description of Work: Move-in thorough housecleaning (including windows inside and out) and regular every 2 weeks housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

DIANE M.
01/2013
5.0
house cleaning
  + -1 more
Tomi and her crew did a truly fantastic job. Our townhouse has never had such a complete and thorough cleaning top to bottom. We were so pleased. We found Tomi on Angie's llist. I wouldn't hesitate to use her again. For the complete and detailed cleaning that they did, we felt her price was very reasonable. We have had other cleaning services who didn't do half the job these people did and charged almost as much. Tomi is good to work with and so was her crew. Thank you Tomi.
Description of Work: My townhouse (two story) needed a deep cleaning top to bottom that included using a extension pole to reach the cobwebs across our hgih ceiling in the living room. Tomi and her crew cleaned the cobwebs out of every room in the house, and cleaned the return registers (heat and air) in every room. They scubbed, and cleaned 2 full bathrooms and a powder room. The faucets, countertops, tubs and showers were cleaned spot less. They did the same with the kitchen- the cleaned the stove, oven, microwaves, and counter top appliances. They cleaned behind the appliances on the countertops and did the floors. They cleaned the master and second bedrooms, hallways, dining room, living room--dusted, polished and vaccumed. They polished and wiped down the staIrcase on the stairs. They cleaned the blinds in each of the rooms--not just dusted but cleaned. They cleaned the windows as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$342

Sheri T.
02/2012
5.0
house cleaning
  + -1 more
I have been using Tomi's Helping Hands for over a year now. The crews do a fantastic job, are competitively priced, and Tomi is very professional and easy to work with. I have recommended their services to several friends who are also now happily using them for housecleaning.
Description of Work: Housecleaning including floors, bathrooms, windows, kitchen, washing sheets, cleaning refrigerator, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Bobby A.
10/2011
5.0
house cleaning
  + -1 more
While Workers Helping Hands has been cleaning my house for sometime, I was recently out of the country and had forgotton to leave any instructions during my absence. I shouldn't have worried! It was so nice to come home to a clean and sparkling home... no traces of the messes undoubtedly left by my family in my absence.The beds were made up in clean, smooth sheets, the floors, the bathrooms and the kitchen were spotless. The soiled linens were all washed and folded nicely in the laundry room - so I had no extra work upon my return.
Description of Work: Kitchen- clean all outside surfaces of appliances and floors. Clean countertops and any cabinent doors as needed. Clean 2 bathrooms - floors, showers, tubs, countertops and mirrors Bedrooms - replace bedlinens. Launder soiled linens. All floors throughout the house are vaccumed and/or mopped as appropriate. General dusting and vacumming througout the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bobby A.
07/2011
5.0
house cleaning
  + -1 more
They showed up on-time and did a very good job! I will use them again.
Description of Work: I had my entire house cleaned. This included changing the bed linens, laundering and folding the used linens; complete dusting and vacuum of the house; cleaning 2 bathrooms, the kitchen, damp mopping tile and hardwood floors and emptying waste paper baskets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sheri T.
05/2011
5.0
house cleaning
  + -1 more
Tomi's Helping Hands sends a crew of 2-3 people every other week to clean my home. She carries insurance for her business and the crew is always prompt, professional and I absolutely love how my home looks and smells after they leave. The crew typically stay for 2-3 hours, wash sheets, and do a thorough cleaning. They are responsible and trustworthy and I would highly recommend them for anyone looking for a new cleaning service. I have had several cleaning crews over the past decade and Tomi's is the best I have found. They have has been cleaning my home for over 6 months now.
Description of Work: Tomi's Helping Hands cleans, washes sheets, changes bedding, vacuums, does windows, floors, etc. I have dogs so they also take the extra time to vacuum my sofas, removing the pillows and cushions. Tomis' crew is also receptive to any "extras" I request while they are there. I also own a small business and have had Tomi's crew clean my office also which is another service they offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ANDREA B.
08/2005
5.0
house cleaning
  + -1 more
They are wonderful. I have used them for more than 10 years. They are very reasonable, responsive, and work around your schedule. If something is missing, she is right on it. They are very experienced.
Description of Work: They clean my house every other Friday & do heavy-duty cleaning once a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    1593 June Ave, San Jose, CA 95122

    www.tomishelpinghands.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Kitchen and Bath Remodeling,
    Countertops and Backsplashes

    FAQ

    Tomi's Helping Hands is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Tomi's Helping Hands accepts the following forms of payment: Check
    Yes, Tomi's Helping Hands offers free project estimates.
    No, Tomi's Helping Hands does not offer eco-friendly accreditations.
    No, Tomi's Helping Hands does not offer a senior discount.
    No, Tomi's Helping Hands does not offer emergency services.
    No, Tomi's Helping Hands does not offer warranties.
    Tomi's Helping Hands offers the following services: Residential & commercial apartment complexes, move-ins & move-outs.

    Contact information

    1593 June Ave, San Jose, CA 95122

    www.tomishelpinghands.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM