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THE GARAGE DOOR GUY

Garage Doors, Doors

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-21 of 21 reviews

Tony H.
05/2016
5.0
garage doors
  + -1 more
They were excellent. I have seen you have had advertisements in there for that kind of service. We didn't call at the time when I was looking because all the furniture that went on the area rugs was in the garage so they couldn't get to the garage. The guy was very nice. He was very efficient and very professional. It just went very smoothly. We thought we might need a brand new either opener or garage door but he was able to fix the rollers. It was very well done and in a greater scheme of things far less expensive for his service than it would have been to replace either the opener or the door itself.
Description of Work: They did a service on the garage door, like a tuneup service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ryan R.
03/2016
1.0
garage doors
  + -1 more
Came and told us we needed to replace what were brand new springs with other springs. Used cheap springs, now one broke, just out of warranty of course. Stay away from these guys.
Description of Work: Replaced garage door springs

Rating CategoryRating out of 5
quality
1.0
value
4.0

Yes, I recommend this pro

Joanne H.
01/2015
5.0
garage doors
  + -1 more
The garage door opener I had was very, very old and it stopped working. The garage door guy told me exactly what model to buy and installed it. He even replaced the stock chain shaft with one that he had which was sturdier. He showed up on time and took away all the old junk. Definitely a good experience.
Description of Work: He replaced my old garage door opener with a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lyn C.
04/2014
5.0
garage doors
  + -1 more
unknown
Description of Work: The garage door was the original in a 1940's house, and one of the springs was missing. Garage Door Guy told us the remaining spring was an unsafe kind and could not be replaced, but he obtained two used springs of a newer safer kind and installed them. Door works fine now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

PAULA M.
02/2014
5.0
garage doors
  + -1 more
Ron is the best. I had read the reviews on Angie's List, and although it was the holiday season (which delayed our appointment), I didn't want to hire anyone else. It was SO worth the wait. This man and his son are busy because they're great. Start to finish: professional, prompt, attentive. A real mensch!
Description of Work: Installed a new garage door, motor & removed an old one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Matt C.
01/2014
5.0
garage doors
  + -1 more
Replaced part quickly; took about 30 minutes. Also lubricated the door and coils. Door works great now. Very happy with the service.
Description of Work: Replaced part in garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Linda W.
09/2013
5.0
garage doors
  + -1 more
The Garage Door Guys were able to come the day after I called. They asked if we needed the service immediately which we didn't as we don't have cars in the garage. They were prompt and fixed the door in about 30 minutes. They also checked the system and lubricated the rails. Now our door is fixed and it also is quiet. Great Job
Description of Work: replaced springs for our overhead garage doors - oiled and cleaned the door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carrie A.
09/2013
1.0
garage doors
  + -1 more
Wanted to use these guys, but couldn't get ahold of them. Called on four separate occasions, left three messages, waited a week and never heard back. Maybe it's busy garage door season. Sadly, I'll have to go with someone else.
Description of Work: nothing

Rating CategoryRating out of 5
responsiveness
1.0


STEFAN S.
07/2013
5.0
garage doors
  + -1 more
Was there punctually. Fix issue and then lubricated and serviced the door and another door.
Description of Work: Fix a sticking door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Vikram M.
05/2013
5.0
garage doors
  + -1 more
He did a good job and was very efficient.
Description of Work: Our garage would not open. He came and replaced a broken part and the door works fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ernes H.
06/2012
5.0
garage doors
  + -1 more
mr. mosher was very professional and courteous. he gave the lowest price without any coupons, and i was able to make appointment for the next day. he came on time, was courteous enough to open his shoes when he came into my house without being asked to, replaced the spring without any problem. he also give maintenance advice, and dismissed my idea of replacing the opener because it was still fine.
Description of Work: he replaced the broken spring on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

R B.
06/2012
5.0
garage doors
  + -1 more
I called The Garage Door Guy because my roll up garage door was not functioning properly. He recommended a solution to the problem (which I am NOT going to describe because I want you to call this guy yourself!). Timely call back. Problem solved. Zero dollars spent. Love this guy! Seriously folks, he could have told me I needed new rollers, whatever, and I would never have known the difference.In my book, that kind of integrity deserves an A+ rating, even if he didn't do any actual work.
Description of Work: Garage door repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jann J.
10/2010
5.0
garage doors
  + -1 more
Mr. Mosher returned my call promptly and arrived early the next morning to look at the garage door. He was able to fix it immediately at a cost $20 below the phone estimate he had given me. The door is working wonderfully now and I would call Mr. Mosher in the future for services and would recommend him highly, as we found him to be honest, prompt, and most of all.....very competent!
Description of Work: We have an old fashion garage door which opens in one large piece and is operated mainly by two very large spring like contraptions. One of the springs had come unattached from the wall, rendering the door nonoperational.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Cynthia C.
01/2010
5.0
garage doors
  + -1 more
It went very well. He advised me of the solution and it worked.
Description of Work: He helped me troubleshoot a garage door issue over the phone.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

BARBARA I.
11/2009
5.0
garage doors
  + -1 more
Ron was prompt, courteous and knowledgeable, and he was very helpful. He installed the opener, and then came back on the same day and replaced a hinge that was causing it to malfunction. Don't even bother calling anyone else. This was a positive experience from beginning to end. When Ron left, he told me to call him if I had any questions or if I encountered any more problems, and I will certainly do that. He's a good guy.
Description of Work: My old Genie garage door finally expired after more than 30 years of service. I called Ron, and he advised me on what to consider in buying a new garage door opener. I went and bought a new opener, then called Ron to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

John S.
10/2009
5.0
garage doors
  + -1 more
He was excellent. I have him the highest rating.
Description of Work: I paid him to work on my garage door and my parents' garage door. Worked in summer of 2008, and Fall of 2009. For my garge door he put in a new garage door openner. He put in a new garage door in my parents' house, but said they didn't need a new openner. He could've tried to rip me off, but he didn't.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

KAVITA C.
02/2009
5.0
garage doors
  + -1 more
Ron installed a new opener that I had already purchased. He also greased the door hinges. He was quick and efficient. He was 30 minutes late, but got the work done in an hour. I wouldn't hesitate to recommend him to others for installation or repairs.
Description of Work: New garage door opener installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Julia B.
11/2008
5.0
garage doors
  + -1 more
We are very satisfied with the work. He was able to come out fairly quickly after we made the call, provided a recommendation on the choice of the opener (we bought Chamberlain Chain Drive system, price not included in the amount above), and completed the work in approx. 1 hour.
Description of Work: Ron installed a garage door opener for an existing garage door that never had an opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

RICHARD K.
10/2008
5.0
garage doors
  + -1 more
I made an appointment for him to come out the next day, and he arrived very promptly with the right parts to fix the door. He took less than 30 minutes to replace both springs and lubricate the door. The cost was exactly what he said it would be (no trying to up sell anything here). He was very professional and prompt which is hard to find sometimes these days. His price may not have been the lowest, but it was not the highest by far either. In the end, you get what you pay for. I was very pleased and would recommend him.
Description of Work: Replace torsion garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

WENDY H.
10/2007
5.0
garage doors
  + -1 more
He was a little earlier than he said he'd be there and was very friendly and informative. He replaced the springs quickly and even reinforced the door where it had been buckling due to the broken spring. Ron even gave some advice about a part that tended to wear out in the type of opener I had for future reference.
Description of Work: One of the tension springs on my garage door broke and Ron came out and fixed it the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JENNIFER J.
08/2006
5.0
garage doors
  + -1 more
Ron came out the day after we made the appointment. It took him about 20 minutes to fix the problem, plus he tightened up screws and oiled it for us. He was slightly early and very reasonably priced. If your garage door is broken, call him first, you might be able to avoid getting a brand new door.
Description of Work: The springs on our garage door broke and the garage door would not raise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    1260 FOXWORTHY AVE, San Jose, CA 95118


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    THE GARAGE DOOR GUY is currently rated 4.8 overall out of 5.
    No, THE GARAGE DOOR GUY does not offer free project estimates.
    No, THE GARAGE DOOR GUY does not offer eco-friendly accreditations.
    No, THE GARAGE DOOR GUY does not offer a senior discount.
    No, THE GARAGE DOOR GUY does not offer emergency services.
    No, THE GARAGE DOOR GUY does not offer warranties.

    Contact information

    1260 FOXWORTHY AVE, San Jose, CA 95118