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Sure Lock Homes

Home Security Systems, Stereo and Home Theater Systems

About us

Established in 1968, Sure Lock Homes is a family-owned and operated company serving residential and commercial security needs in the San Francisco Bay Area and beyond.

Business highlights

57 years of trusted experience

Services we offer

Wireless and Wired Alarm Systems, CCTV, Home Audio, Network Wiring, Vacuums, Alarm Monitoring; Commercial and Residential.

Services we don't offer

Locksmith, Re-keying

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
18%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.8
responsiveness
4.7
punctuality
4.9
Showing 1-11 of 11 reviews

Chris Z.
06/2020
5.0
home security systems
  + -1 more
I've been a Sure Lock Homes customer for over 20 years. I wouldn’t go anywhere else. No major contracts - you own the monitoring equipment so if you stop the monthly monitoring service, you still have an alarm system in place. I like the fact that Sure Lock Homes is a local family-owned company. A local company you can trust and depend upon. Installation and maintenance have been a breeze. I plan on continuing for as long as I own my home. Greg is professional and fully explains options and benefits of different systems. I changed out to wireless/cellular once I dropped my LAN line phone a few years ago - not an issue at all. Customer service is great. Never had an issue in over 20 years! Thanks Greg!
Description of Work: Home alarm system installation and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Alexis M.
07/2017
5.0
home security systems
  + -1 more
Sure Lock was very responsive and gave me a ballpark quote to replace the keypad, battery, and motherboard over the phone. I made an appointment for Greg to come out and he showed up on time. His time estimate was right on (half a day), and he walked me through the user guide after installing the new parts. We tested the system and it works fine. Greg is friendly and professional and the work looks top-notch.
Description of Work: My house had an old alarm system that was becoming unreliable (false alarms, wouldn't arm, intermittent problems). It needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Barry L.
08/2014
5.0
home security systems
  + -1 more
I changed my phone service. When I did The alarm company sent a signal to the alarm causing it to go off. Called Greg. He called me Sunday night and scheduled an appointment the next day. As always Greg told me what the problem was and how to repair it. He went to work on the repair. Resolved the issue in a short time. Greg is very friendly and very professional. I would recommend Sure Lock Homes for home security to my friends.
Description of Work: Repair false alarms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Gerald N.
02/2012
5.0
home security systems
  + -1 more
Excellent....when you communicate, Greg responds and knows the history of your alarm system.
Description of Work: Configured my alarm system to use UVerse phone system and replaced backup battery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara R.
10/2011
5.0
home security systems
  + -1 more
Sure Lock Homes is great. They are friendly and finished the job on time. They are always quick to return my call when I have questions. I would for sure use them in the future.
Description of Work: They put a full alarm system in my house and I have never had any problems with it. (all doors, windows, motion sensor, window breaking sensor, etc) They were on time and the installation was done within a few hours. Greg does a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Karen J.
08/2011
5.0
home security systems
  + -1 more
Greg Hiebert arrived I described the problem and he went to work immediately, with in a few minutes he was able to tell me what the problem was and how to fix it. He fixed and we haven't had a problem since!
Description of Work: Our alarm was going off every couple of hours with a strange tone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARY L.
05/2007
5.0
home security systems
  + -1 more
We highly recommend them. They are prompt, respond to our questions and they have good, quality equipment. They also stand behind their work. I have used them in the last four houses that I have purchased for rentals and have had successful experiences every time then too.
Description of Work: They installed audible alarms on all of my doors and windows in the downstairs of my 3500 square foot home. They do not do the monitoring of my home; they just installed their equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GREG H.
06/2005
4.0
home security systems
  + -1 more
WE THINK THAT SURE LOCK HOMES FITS OUR NEEDS AND OUR LIFESTYLE. WE HAVE NOT HAD ANY NEGATIVE EXPERIENCE TO DATE. WE ARE SATISFIED WITH THE INSTALLATION OF THE EQUIPMENT AND WITH THE MONITORING SYSTEM THAT IS BEING PROVIDED.
Description of Work: WE HAD SURE LOCK HOMES INSTALL A HOME ALARM SYSTEM IN OUR HOME THAT INCLUDES HAVING WINDOWS OPEN WHILE STILL BEING ABLE TO HAVE THEM ARMED IN CASE OF INTRUSION, AND WE CAN WALK ABOUT THE HOUSE WITH THE ALARM ON AS WELL AS BEING ABLE TO CHOOSE WHETHER OR NOT WE HEAR A CHIME SOUND WHEN A WINDOW OR DOOR IS OPENED. WE ALSO HAVE USE THEIR MONITORING SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

ALLAN R.
06/2005
5.0
home security systems
  + -1 more
WE HAVE USED SHERLOCK ALARMS ON MANY OCCASIONS. THEY HAVE INSTALLED 3 SEPARATE ALARM SYSTEMS FOR US AND WE HAVE BEEN EXTREMELY HAPPY WITH THEIR QUALITY OF WORK
Description of Work: THEY INSTALLED A WHOLE HOUSE ALARM SYSTEM WITH FIRE AND CENTRAL ALARM MONITORING.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

SUSAN G.
06/2005
4.0
home security systems
  + -1 more
GREAT SERVICE, NICE PERSONNEL, RELIABLE PRODUCT. I HAVE ACCIDENTALLY SET OFF THE ALARM AND ALL I HAVE TO DO IS CALL THEM WITH A 'SECRET PASSWORD' AND THEY HELP ME OUT. ALWAYS NICE, NEVER LAUGH AND ALWAYS CALM. IT'S NICE TO HAVE WHEN HOME ALONE AT NIGHT.
Description of Work: WE HAD A $100 INSTALLATION SPECIAL WE BOUGHT AT A HOME SHOW. THE INSTALLER CAME OUT AND PUT IN DETECTORS IN EVERY WINDOW AND DOOR WE REQUESTED. WE ALSO HAD MOTION SENSORS PUT IN ALL MAJOR ROOMS AND THE GARAGE.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$100

LINDA T.
05/2005
5.0
home security systems
  + -1 more
SURE LOCK HOMES HAS VERY KNOWLEDGEABLE PERSONNEL. THEY KEEP CLOSE TABS ON OUR HOUSE WHEN WE ARE NOT HOME & ARE A PLEASURE TO WORK WITH WHEN THE SYSTEM HAS PROBLEMS. THEY RESPOND VERY QUICKLY, EVEN LATE AT NIGHT, TO HELP US WHEN THE SYSTEM HAS PROBLEMS.
Description of Work: SURE LOCK HOMES INSTALLED OUR HOME BURGLAR ALARM SYSTEM 8 YEARS AGO. THEY CURRENTLY MONITOR OUR HOUSE & COME IN WHEN MAINTENANCE IS REQUIRED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$78

    Contact information

    PO Box 41383, San Jose, CA 95160


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Stereo and Home Theater Systems

    FAQ

    Sure Lock Homes is currently rated 4.8 overall out of 5.
    Sure Lock Homes accepts the following forms of payment: Check
    Yes, Sure Lock Homes offers free project estimates.
    No, Sure Lock Homes does not offer eco-friendly accreditations.
    No, Sure Lock Homes does not offer a senior discount.
    No, Sure Lock Homes does not offer emergency services.
    Yes, Sure Lock Homes offers warranties.
    Sure Lock Homes offers the following services: Wireless and Wired Alarm Systems, CCTV, Home Audio, Network Wiring, Vacuums, Alarm Monitoring; Commercial and Residential.
    Locksmith, Re-keying

    Contact information

    PO Box 41383, San Jose, CA 95160