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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Hardwood Flooring Sales and Installation,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, furniture & leather, air duct, area rugs & tile & grout cleaning, autos, boats & RVs, water damage restoration, hardwood floor refinishing and flooring sales & installation.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.551 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
18%
3
2%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 51 reviews

JOAN K.
06/2017
5.0
upholstery cleaning
  + -1 more
They were in and out. They came on time. There was a window of time and they came. They did the stuff and they were out of here. The furniture looks fine. The price was fair.
Description of Work: I used them for upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen U.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They're pretty good and reliable. It's kinda hit and miss with whoever shows up. They give you a two-hour window which is nice, not a four-hour like most places so you don't have to wait around all day for it. If I speak to any friends or family about them, I would say use them. They're always available. As far as availability, you can usually get the date and time you want within a week so that's pretty good. They're certainly a lot cheaper than these small guys that come out. They're certainly in the ballpark. They're competitive and without going over. Their quality is usually good. They were really good about sending someone back.
Description of Work: Stanley Steemer cleaned my rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Renea A.
05/2012
5.0
carpet cleaners
  + -1 more
They were punctual, friendly and very professional. Offer tips on keeping the carpet clean longer. They took approx. 1 hr. and 45 mins. got a stain out that other carpet cleaning companies couldn't. They provided a courtsey call 4 days after performing a service.
Description of Work: They clean the entire condo and an area rug

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$212

David R.
05/2012
5.0
carpet cleaners
  + -1 more
I was happy with the work they did.
Description of Work: I used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Laurie B.
02/2012
5.0
carpet cleaners
  + -1 more
Great company! We had them out about a year ago and loved the work so much we had them out again before Christmas. The price is good, the workers are professional, and they do a great job. Can't think of a reason not to continue using them.
Description of Work: Carpets cleaned in family room, long halls, office and master.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Leslie N.
01/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very thorough and pleasant.
Description of Work: They cleaned my carpets and did upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Al and Anne C.
10/2011
4.0
carpet cleaners
  + -1 more
They were on time, were very courteous and did a nice job. I will use them again in the future.
Description of Work: I used Stanley Steemer for carpet cleaning in my entire house. This consists of three bedrooms, living room, den and hallways. They moved the furniture for me.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

LUKE A.
04/2011
5.0
carpet cleaners
  + -1 more
Their employees are very polite and knowledgable. I have been very happy with the results over the years. I will continue using them.
Description of Work: We have been using Stanley for the last 10 years to have our Berber carpets cleaned. They are professional and consistantly do an excellent job. Their price is very competitive for the results. They do the entire house 2,300 sqft. I have shopped around, but continue to find them to be the best deal around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cynthia K.
02/2011
5.0
carpet cleaners
  + -1 more
I usually use this company. I had new carpeting installed in 1988. This company was recommended by the people I had bought the carpets from. They have always done a very good job for me. I would recommend them because they do an excellent job on the cleaning. My rugs have always been clean because of their work. Everytime I have used them, I have always been pleased. Their price is always decent. Whenever I call them, they are always available. They have always been able to accommodate my schedule into theirs. There have been times when they have come out later in the day because I needed them to do the work. On their most recent visit, I spent $150. I thought it was fair. I will use them again in the future for carpet cleaning.
Description of Work: I used Stanley Steemer San Jose-City for carpet cleaning, three years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Steve S.
11/2010
4.0
carpet cleaners
  + -1 more
Seemed to go fine. I like their good system support with the on line scheduling, etc.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Elizabeth O.
10/2010
5.0
carpet cleaners
  + -1 more
Everything went well, and they did excellent work.
Description of Work: They cleaned our carpet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

anthony L.
08/2010
5.0
carpet cleaners
  + -1 more
They are excellent. They did a good job. They were really nice, clean kids. They were very good. They were very courteous. They followed up. Within 15 minutes after they left the company called and he asked me about the service and how it was and it was a great follow up. I would definitely use them again.
Description of Work: They had to put some special deodorizers on the carpet because the old dog was peeing everywhere.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Edward E.
12/2009
5.0
carpet cleaners
  + -1 more
We get our carpets cleaned twice a year. They are professional, responsive and punctual. Their pricing is reasonable and the quality of their work id good.
Description of Work: They do the carpet cleaning for me and I have been using them for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

MARGARET K.
10/2007
5.0
carpet cleaners
  + -1 more
They did a fine job and better than other carpet cleaners that we have used in the past. They have come out before and they consistently do a really good job for us. There has been different teams that have come out and they consistently done a good job. We would definitely recommend their services to other people.
Description of Work: They came to my house to clean the carpets in the living room, dining room and staircase. I don't remember the price this time but the price I have listed what I was quoted over the phone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

shana G.
10/2007
5.0
carpet cleaners
  + -1 more
I made an appointment, and they were there two days later. They were very professional. They came in and did their jobs, and were very helpful at keeping things neat. I was very happy with their work and would highly recommend them.
Description of Work: Stanley Steamer came in and cleaned two bedrooms, a front room and dining room. It is roughly 1,600 square feet of living space. They moved furniture, cleaned carpets, put the furniture back. They were done in and hour and a half.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

MICHELLE M.
10/2007
5.0
carpet cleaners
  + -1 more
I like Stanley Steemer because they do a great job cleaning my carpets. They are careful to protect the furniture and they don't splash on my walls. I have even had them come to my house the same day I called. I normally have this company clean my carpets three times a year.
Description of Work: They cleaned the carpet in my living room, dining room and hallway, roughly five hundred square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

RICK W.
04/2007
5.0
carpet cleaners
  + -1 more
They did a fantastic job on the carpeting and the guys were real pleasant to talk to as well. They moved all the furniture and replaced it with guards underneath to protect the rug. I would recommend their services.
Description of Work: They cleaned two average sized, maybe 10 x 12 rooms of carpet in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

RICHARD O.
12/2006
5.0
carpet cleaners
  + -1 more
Very well. They were punctual, very polite and efficient. No furniture damage or wall damage. The carpets looked great when they were done. We could walk on them as soon as they finished.
Description of Work: Cleaned the carpets in the entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARINA B.
11/2006
5.0
carpet cleaners
  + -1 more
They did a nice job. They sent two people to help so it went quick. I live two flights up and that wasn't a problem. I have berbor carpet and they had no problem with that. They were nice and polite. It was very easy to get them in quickly.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

CHRISTY K.
10/2006
1.0
carpet cleaners
  + -1 more
First off, the cleaners showed up over one hour late. Apparently their manager had no idea where they were. When they did show up, I found the employees to be unprofessional and sloppy. I even caught them going through personal items in a bedroom. They rushed through the process, leaving my carpets half clean/half dirty and streaked. The employees then tried to con me out of another $50 for scotch guarding, by saying they had done a special mixture just for me. Upon leaving my house, the employees left the area rugs sopping wet on the hardwood floors. I had to drag the carpets outside and let them dry overnight. When I referred my issues to the office manager, I was repeatedly avoided and told he was out to lunch. A refund was promised within a few weeks. Only after suggesting I might need to call the corporate office (8 weeks later) did I receive a partial refund.
Description of Work: Upstairs carpet cleaned. Four area rugs cleaned.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$350

Joe B.
09/2006
3.0
carpet cleaners
  + -1 more
The work was a a major disappointment. They said some stains could not be removed, but I had removed the same kind of stain myself on a different part of the room. Area work was reeking more after it was cleaned, than prior to cleaning. I called and arrangements were made for a second team to come out and take care of the issues, which was done very satisfactorily.
Description of Work: I have dogs so it was a major cleaning, deodorizing, stain removal, etc. The project was all carpet and a huga sofa sectional, along with two area rugs.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$500

ELIS I.
04/2006
5.0
carpet cleaners
  + -1 more
Booking online is cheaper, which they won't tell you if you call. The guys who came out were very polite, including on the return visit. They described an annual plan, including noting that paying for a third area at time of service is cheaper than scheduling it in. They gave me a large bottle of spot cleaner and warned me away from Resolve. The carpet was quite wet afterward so I'm glad I planned a long weekend away following the cleaning. A fan dried the re-cleaned area overnight.
Description of Work: I had three areas (lr, hall, br) cleaned and stain shield applied to one area (lr). After drying I noticed the area where the dog likes to roll was not clean. They came out immediately and re-did that section which did the trick. Initial cleaning took less than 1 hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

12/2005
5.0
carpet cleaners
  + -1 more
This company came in to my home and cleaned my carpets. They did do a great job on the carpets. They have good experienced workers working for them. I think the job they did was worth the price that I had to pay. I think it was a bit on the high side however they did such a good job it was worth it.
Description of Work: Cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

12/2005
5.0
carpet cleaners
  + -1 more
The workers from this company were great. I have been using them for seven years. I have been happy with the quality of the work that they do. They are professional, and I am pleased with my overall experience with this company. I plan on using them again very soon to do some carpet cleaning.
Description of Work: Cleaned carpets in whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
12/2005
5.0
carpet cleaners
  + -1 more
This company did a very good job cleaning my carpets. They are a lot cheaper than the other companies in the business. The people were very nice. They did a wonderful job on my carpets. I was very happy with my overall experience with this company. I would recommend them to anyone.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80
    • 1(current)
    • 2
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Contact information

255 E Brokaw Rd # 10, San Jose, CA 95112

www.stanleysteemer.com/Home.aspx?landid=angieslist

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Upholstering - Boat & Auto,
Air Duct Cleaning,
Water & Smoke Damage,
Dry Cleaning,
Ceramic Tile

FAQ

Stanley Steemer is currently rated 4.5 overall out of 5.
Stanley Steemer accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Stanley Steemer does not offer free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet, furniture & leather, air duct, area rugs & tile & grout cleaning, autos, boats & RVs, water damage restoration, hardwood floor refinishing and flooring sales & installation.

Contact information

255 E Brokaw Rd # 10, San Jose, CA 95112

www.stanleysteemer.com/Home.aspx?landid=angieslist