RUDOLF Hardwood Floors

Description of Work: Hardwood floor refinishing of entire house.

Description of Work: He refinished my hardwood floors.

Description of Work: Refinished all the hard wood floors, including patching holes.

Description of Work: Replaced termite damaged wooden floor slats. Sanded and stained repaired floor section.

Description of Work: Refinished hardwood floors.

Description of Work: Screened and applied coating to our kitchen, hallway and two bedrooms.

Description of Work: I used Rudolf Hardwood Floors to sand the whole hardwood floors in the house, finished it and patched holes.

Description of Work: Removed 2 thresshholds from our parquet floors. For one, he had to fill in the gap with parquet tiles and match the color. When he finished, the transition from one room to the other looked as if this was the original floor. The other required sanding and color matching. He also fixed gaps in the parquet floor in another room finishing with varnish. The floor now looks like new.

Description of Work: Installled hardwood flooring

Description of Work: Removed carpet and refinished the hardwood floor beneath.

Description of Work: Refinished, coated and polished hardwood floors

Description of Work: Install and stain hardwood floor

Description of Work: Rudolf came out for an estimate. He was very professional and courteous and gave us a great price to refinish our hardwood floors (~ $2200). Rudolf called us back right away to schedule a time to come out. He worked with our schedule to find a good day and time and arrived on time. He is busy, but scheduled us for a date that would work, and even called us immediately when there was a sooner opening in his schedule. We ended up going with a friend of the family due to family pressures...but would use Rudolf in a heartbeat in the future if the need arises. I'm certain he would do excellent work!

Description of Work: Phone message left, no call returned

Description of Work: The owner, Zsolt, did the complete work of our existing original hardwood floors that have been hidden underneath carpets for years. He sanded, repaired and replaced squeaky floors, and polished and stained. The color he recommended work out great. We get so many compliments from our friends and family. Zsolt, is hardworking and honest. I highly recommend Zsolt.

Description of Work: Rudolf installed a new hardwood floor in our family room. The area is irregular in shape and about 400 square feet. My wife had been wanting the room which had always been carpeted before converted to hardwood for a long time. She initially went to Home Depot and bought some laminated style flooring to get the project off the ground. I found Rudolf here on Angie's list and he came over the next day to provide a quote for installation of the flooring my wife had purchased. Since he is a craftsman, it was great that he helped my wife to understand that a "true" hardwood floor would be a much better alternative. We agreed to his price and he started the following week. The floor looks great and matches nicely with the existing run in floor that connects to it. Rudolf was great to work with and clearly knows his stuff.

Description of Work: We have hardwood floor in most of our home, but had ugly white tile in the kitchen. During our kitchen re-model, we tore out the tile and decided to extend the hardwood floor. We hired Rudolf's Hardwood Floors to add the new wood and then sand and re-finish the entire living room, kitchen and entryway.

Description of Work: The project was performed in a remodeled historical 1,800sf house in San Jose. The project included (1) refinishing and repairing a very old (~100 years old) Douglas Fir wood floor in the three bedrooms and hallway of the house. (2) installing new Douglas Fir floors in walk in closet and another bedroom closet. (3) Installing and finishing new red oak floor in the front of the house including living room, kitchen, dining room and sun room. (4) installing red oak floor above a trap door to the basement. (5) tailoring and installing transitions between the old Douglas Fir floor to tile floors in 3 bathrooms and laundry room. (6) installing red oak boards as toe-kick under the kitchen’s cabinets. The finish included sanding everything, repairing and filling of gaps, a coat of sealer and two coats of oil based varnish.

Description of Work: We had Zsolt refinish our living room, dining room, a small hallway and closet area for about $1230 - 120 (-10% from Angie's list discount). In addition to the refinishing, we had him replace some problems areas for an additional $350. We had Zsolt refinish our living room, dining room, a small hallway and closet area for about $1230 - 120 (-10% from Angie's list discount). I believe I was over charged for additional repairs in a few areas that needed to be redone because the sanding could not remove some dark spots. He quoted me $200 something to $300 for the additional repairs over the phone. We agreed to it because who wants a freshly refinished floor to have noticeable dark spots. When the final bill came in it was $350 dollars, a $50 dollar premium over the max quoted price. This was a very dishonest and downright disturbing. The other problem I have with his quoting was he said he needed to replace about 20 square foot worth of materials. 12"x12" = 1 square feet, 20 sq ft come on..rip off! He did not replace 20 square feet worth of wood for the additional $350 amount he charged. He even admitted more than once to me over the phone and said he spent $87 in materials. Really? So your labor was $263 for two hours of additional work? How much are you legally allowed to charge hourly? That doesn't make any sense considering you left early on the 4th day of the project and almost always arrived late on the other days and always left before 4. I realize you reside in the south bay and have to pick up materials but don't charge your customers extra money on the back end to compensate for your personal schedule. The thing that upsets me most about the job was one replacement plank of wood that was completely off the color grid of our red oak he put it in. I couldn't believe it. Zsolt had the audacity to ask why I didn't bring it up over the weekend...well I didn't bring it up because I trusted you as a professional to make the replacement resemble the existing flooring within reason, what you did was not anywhere near within reason. I didn't know you weren't going to finish the wood to bring it up to a color at least close to matching the red oak we had. You were able to do the other replacements without direction for the other problems areas. I don't get paid to match the existing red oak flooring or put in a replacement planks that are suppose to come close to it. My role in this is the consumer. I'm posting my picture of the problem I have and you can be the judge of it. In my opinion, I would not recommend Zsolt who is a licensed professional in this trade & has done it for a number of years and allowed this to happen. It doesn't make any sense and to over charge a fee of $350 when materials cost him $87. Also taking into consideration the most critical aspect, the repair did not match the wood because he did not finish it properly. I was disappointed. When I called him up and let him know I was not satisfied with the choice of wood he had used to replace it, of course he went into how wood is a natural product and has a variation of colors which I agree wholeheartedly but when you repaired other parts of the house and the wood looked close enough and you have a piece that looks like white oak next to red oak, there's a problem. It was Rudolf Hardwood floors responsibility to replace, prep (sand/ finish/stain/ install) or whatever is necessary to get the wood to resemble the color of the existing floor within reason. This did not happen. Zsolt did offer a remedy. The remedy would be to apply some golden oak min wax on top of the 3 layers of satin polyurethane he had already applied. Come on, the golden oak stain should be the initial coat when you were supposedly prepping and finishing it for installation not on the top coat unless you want your floor to look murky for that one plank. During the phone conversation Zsolt tried to flip the tables and make me feel a guilt trip by saying the following, "What do you want me to do? Come all the way back and fix that one piece of wood for you?" I was thinking yes, I then asked him how he would fix it? He said he would stain the existing problem plank with golden oak on top of the polyurethane finish." I'm not in this trade but I've read enough on how to apply stains, colors and the various types of available finishes and their expected results. The right way of handling this in my opinion is to remove the problem plank and finish a different plank in its place to make it blend with the rest of the flooring. This was not my mistake, this was a bad judgment call by Zsolt and it left an unpleasant experience for us. If you take anything away from this review, take away these key points. A) Initial quote very reasonable for living room and dining room, small hallways and small closet area $1230 - 120 = $1110 B) Additional repairs as quoted over the phone for approximately 20 sq ft. (20 - 12x12) area? The repair did not consist of this much wood. Total for additional work was $350 ($87 materials and $263 labor). repairs went over the quote and the result was not to our satisfaction. C) Zsolt did not cover any of the doors with protective sheeting as he states he will from dust even though we had requested it. He did not protect any of my baseboards either thus knicking the paint off all over the rooms he finished. I asked him if he could put tape on the baseboards, his response was that the chemical used to treat the floor during the refinish process would cause the tape to permanently stick to the wall thus causing even more issues. I later found out he could have easily protected the paint on my baseboards by using a thin cut piece of wood to protect it. Here's the source article from the online website referencing this method: http://www.handymanclub.com/diy-projects/articletype/articleview/articleid/5079/how-to-refinish-your-hardwood-floors D) The other issue was he did not honor the Angie's list 10% off discount on the repairs even though the job happened concurrently and was related to refinishing the floor. Zsolt said it was only good for the original quote and did not fulfill the full discount as advertised on Angie's list. E) Plank of wood chosen for one of the problem areas completely did not match the original red oak. Given that the original red oak is 70 - 80 years old, I can understand that there won't be a exact match but let's be realistic...red oak and a piece of white oak are two different colors. In addition, you made repairs on other parts of the flooring and they were acceptable because the color was not that far off. All in all, it started off nice and friendly with Zsolt Ruldolf Hardwood Floors but in the end I am left with a distracted and incomplete feeling of the project. I feel cheated, lied to and overcharged for the repairs. We strongly felt Zsolt could have practiced better judgment in selecting and finishing the correct piece of wood for the repair and he could of had more pride in his work product. To avoid any headaches or questionable practices I wouldn't recommend Zsolt Rudolf hardwood floors. I challenge you to take a look at the picture of the replacement/ repair and you be the judge.

Description of Work: Rudolf Hardwood Floors refinished our hardwood floors.

Description of Work: I had my old oak flooring-in 3 bedrooms a hall and living room sanded and refinished.

Description of Work: - remove and install new oak hardwood floor - sanding - finish

Description of Work: Removal of old flooring Install NEW pre-finished white oak flooring in kitchen and dining and entry Built an entire small new floor over a hole that had an old floor heater!

Description of Work: Sanding and refinishing four rooms and a short hallway (total 850 sq. ft.). Three rooms had floors over 50 years old and one room was installed approx. six years ago but was never finished. Mr. Rudolf was very prompt, thorough, and he included a couple of door thresholds. He worked an extra day to finish the job because the sanding took longer to complete than he had planned. The floors look great and I would definitely use his services in the future.

Description of Work: Hardwood floor in living room and hallway were refinished. This required sanding and several coats of varnish.