Reliable Roofing

We had a small leak in our roof and decided to replace the roof on our home. They took the gutters off and said we didn't need gutters on our flat roof home. Since the installation we've had nonstop leaks and they don't show up when they say someone is coming to check the roof. It took a year for them to fix a leak. I have water dripping now this morning in my son's room and no one can be reached until 9am! I have water pooling on my porch since they convinced my husband that we didn't need gutters. Choose a local company and not this large company that is out of your area and hires reps locally. It is a headache to reach someone and get issues repaired. I should have gone with the local roofers that have an on call number. I'm sitting here with a leak for 3 hrs before i can even reach a person. Awful service, awful quality, full of regrets.

Hired for an estimate for our lawsuit. Complete and accurate assessment of issue.

Update: We reached an amicable resolution to rectify the issues encountered BUYER BEWARE - their contract says in super tiny hidden language that they are not responsible for any interior damage or asbestos testing. After hiring my own asbestos tester, I was informed that all construction/demolition work in California requires asbestos testing if the home is of a certain age. I am not sure how they can get away with that and not being explicit about the risk of asbestos during their initial assessment. Luckily I paid for testing myself and my home tested negative for asbestos. The damages they left is still in limbo... I hired them to replace my roof because my insurance required an updated roof in order to be covered for roof damages. I found them through HomeAdvisor and they came out immediately for a quote. The sales team was personable and very good at getting you to sign on the spot. They will tell you to sign because you have time to cancel. So, I did sign but I proceeded to get other quotes and do my research on the company. I looked at their Yelp reviews and they were not good, to which I told them I was hesitant to proceed with the contract and wanted to cancel. They told me that the Yelp page was not theirs and that I should look at their Home Advisor reviews, which are all pretty good, so I backtracked and decided to go with them. From Day 1, I felt rushed. They rushed me into signing a contract, they sent out a project manager without prior notice, set up a port-a-potty before I confirmed that I wanted to proceed with them. I have tenants in my home so I needed to make sure all parties were informed and were not pleased with this rush. When I finally decided to proceed with them (because they had the best financing package), the project manager never came back to assess the site or any potential interior openings that might cause dust and debris to get into the home. I had specifically and repeatedly asked the project manager to confirm that there would be no preparation or risk of interior impacts since my tenant has a toddler that I did not want to endanger with the construction - to which I have a text message from the project manager that they would make sure of it. They proceeded with the demolition and got dust all into my tenant's unit. My tenant was concerned about the dust and debris and even had damages to their personal property. The company made no effort to test for harmful substances and essentially said it wasn't their responsibility. I proceeded to work with their customer service who said they would test for asbestos for everyone's peace of mind, just to call back later and said they were not going to do that after talking to their management/legal team. I was left with no help but to file for insurance claims which they denied because of what the "contract" said even though their project manager wrote back to me that they would make sure that there were no risks to the interior and tenants. I have now reported their insurance to the Department of Insurance and filed a report with BBB. Since I found them through Home Advisor, I thought it was only fair to warn others that they are rather decent until something goes wrong. Additionally, I have not received my roofing certificate to this day (work was done in September 2022 and it is now February 2023) to be able to send to my insurance company so that my roof can be covered with my policy. The roof looks fine but I had a horrible experience with this company. The aftermath of their negligence is very stressful and is incomplete 6 months and counting since the work was done.

They fixed my roof in such a short time I was surprised. They were done before I got back home from work and coming back to a good roof and clean space was amazing. Thank you for being so thoughtful.

The Reliable Roofing team is amazing. They helped me surprise my parents with a new roof and they managed to take the entire thing down and put up a new one in about 18 hours! I love that they really enjoyed the challenge and had the best attitude while at it. My parents loved it.

I always dreamt of having a picture window in my home, and they helped bring that dream to life. Their design was terrific,keeping,It turns and they installed it in the perfect spot. It's truly breathtaking what they managed to do.

Their routine maintenance services have saved me from spending lots of money on costly repairs. They are very proactive and have kept my roof in perfect condition for over five years.

I was skeptical about how effective their energy-efficient windows would be, but I gave them a try all the same. They beat my expectations. My energy bills have dropped by over 50%.

I received several pitches for the roofing service on a commercial project I was in charge of. I settled on reliable Roofing because they had the right number of experts to finish the project on schedule, and they offered a free quote and a fair price. They lived up to their sterling reputation, and I've worked with them ever since.

I received several pitches for the roofing service on a commercial project I was in charge of. I settled on reliable Roofing because they had the right number of experts to finish the project on schedule, and they offered a free quote and a fair price. They lived up to their sterling reputation, and I've worked with them ever since.

They came on time, they were knowledge, they were very nice.

They designed the perfect picture window for my home which, aside from bringing in great light and great views, significantly increased the value of my property. It looks so modern now you wouldnâ t tell it was built in the late 90s.

Gary was extremely professional. He came over to my house to inspect the roof and give an estimate before the actual repair, and his inspection was so thorough he managed to pick on some issues I hadn't even noticed. He did an amazing job with the repairs and cleaning up afterward.

They installed my furnace over five years ago, and they have been in charge of its maintenance since. I've never experienced any issues with it, and it works perfectly. Their routine checks are very thorough and useful.

They can be trusted to work well without supervision, unlike other companies in the industry. They have done several roofing projects for me, and with them, in charge, I know everything is under control. I once had a minor adjustment that needed to be made, and they acted on it promptly. Truly reliable.

They came over to install new windows on my property, and I love that they observed the covid regulations. Their installation was perfect.

As a property investor, I find reliable roofing to be the best in the area. They use only high-quality products, and their skills make it evident that they have been in the industry for years.

I had very unconventional design ideas and was turned away by several companies. A colleague recommended them, and after meeting their project managers, they agreed to get on board. They designed and installed both my roof and windows, and they turned out exactly like I hoped it would. Very skilled and friendly team of experts.

With the covid pandemic, my finances had taken a hit, yet I still needed to have my roof replaced. The Reliable Roofing team offered me flexible payment plans that made it possible for me to get the replacement. They were also very affordable.

They were great communicators throughout my home construction project. They handled the roof and windows and were polite, answered all my questions, and were responsive throughout the project.

They have remodeled several properties for me, and they consistently deliver excellent results. Their roofing skills are unmatched, and their customer service is the best.

I stopped replacing my windows frequently when I discovered Reliable Roofing. Their windows are as hardy as they are beautiful. They have managed to withstand crazy storms without any problems.

They meet deadlines and work within the budget. They are careful with resources, and there's little to no wastage. Great work ethic in general.

I totally trust their judgment when it comes to wall paint colors. They have repainted my house three times over the years, and they always get it right.

We experienced a rough winter last season and my roof was able to withstand it thanks to Reliable Roofing. They fixed the roof in such short notice that I was surprised they could fit me into their busy schedule. They helped keep my family safe, and we are grateful.