PRIME EXTERMINATORS

Prime exterminators treated my home for both subterranean and drywood termites infestation. The treatment included tenting fumigation and spraying in the crawl space beneath the home. I was very grateful for their patience when one of my cats escaped beneath my house on the day they were spraying beneath it. Of course the cat did not cooperate and required physical retrieval causing at least a 45 minute delay. Jesse from Prime was very understanding. Thanks Jesse! So, yes, I would highly recommend this company. There pricing was very competitive and the professionalism was of the highest standard.

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We bought a house and the seller gave a pest inspection report. However, we had termite issues at a previous residence, and we wanted to make doubly sure that they were not going to be a problem, so for peace of mind, we had Prime Exterminators come out to take a look. Don was our inspector. He was very thorough and pointed out a number of things that the original inspection did not (like the fact that the house was treated for subterranean termites in 2008 ? the sticker notice was in the garage), Advised us on how to prevent infestations, and also pointed out a couple other things that didn't have anything to do with termites but was super helpful (mouse droppings in the garage and possible access points). Definitely worth the money.

they were on time and I guess they did what they have to do...they warned me of damage to roof but didn't seem to have anything wrong with roof....some of the awning parts were moved and one roof gutter was knocked loose and I had to repair that. The price that I quoted was only after telling them about the senior discount on angies list and the girl had to check the ad to see if I was telling the truth.

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Once Don got there he took a look at the hand rail that had termite activity and gave me a quick breakdown on everything termites and other wood destroying organisms (fungi, beetles, etc). Don explained that the termites in the rail were Dry Wood termites and it looks like they are only in this specific area of the property. He recommends that I have someone come and replace that piece of wood and to seal it with paint to prevent future termite issues. One lesson I learned is that some termites can fly and they won't go through paint! Don recommends sealing all unsealed wood with paint and caulk up areas that are unsealed/cracked. Thanks Don and Mary for your help - I will definitely recommend you to others!

Fumigated a large home in Saratoga. Also saved me a lot of money because when they came out to do just a competitive bid, they found a huge amount of dry rot on two story deck and I was able to get the Seller to repair at a cost of over $20K, They saved me big time.

Excellent. Everything done professionally and on time. Recommended not doing a fungus treatment suggested by another company that did an initial inspection because it was a water stain rather than fungus. Saved me money. Mary is an absolute pleasure to deal with. Extremely responsive, very polite, very attentive to detail. All my questions were answered, all requests accounted for. Thanks!

Really like the owner and the receptionist. The inspector is a great guy. We did not completely understand what we were buying. The inspection did not cover all we wanted to know and the parts it did cover were not necessarily what we were really trying to find out. All in all, before proceeding with these really nice people find out Exactly what you are buying. We ended out using a different company to tent our house.

Thorough inspection and report. I would definitely use them again.

The seller had gotten a pest report from Prime Exterminators before they put the house on the market. I got my own inspection done by another company, which showed similar findings but had a much higher estimate. I called Prime, and Patrick walked me through the estimate, explained what it made sense to have done now, what to wait and do inconjunction with another repair. (For instance, dry rot and termite damage to window frames, we could wait and have a window company do when we have the single-pane windows replaced within the next few years.) I also got thorough explanations of the chemicals involved, the process, everything. When I had to reschedule because our closing was delayed, it was no big deal. I was concerned about some of the instructions for prepping the house, and the fumigation sub-contractor sent a technician out to answer my questions. There was a hiccup / delay when PG&E failed to show up to shut off the gas before the fumigation, but I'm pretty sure that was more of a PG&E problem than with the company. Everything else went just fine.

THEY DID A GOOD JOB, WERE ABLE TO GIVE ACCURATE INSPECTIONS, & WORKED PROMPTLY. I HAD AN OVERALL GOOD EXPERIENCE WITH THIS COMPANY & WOULD RECOMMEND THEM IN THE FUTURE.