Tree Service, Landscaping, Lawn Fertilization & Treatment
About us
Natural Arbor Care is a Family owned and operated company backed by more than 250 years of experience. We are committed to providing the highest quality standards of both, customer service and workmanship. With friendly knowledgeable Employees, We are dedicated to serving our communities with integrity and honor. Santa Clara Phone Number: (408) 564-7201, 1431 Old County Road San Carlos, CA 94070
We are a Licensed-Insured Certified Arborist. Member of the BBB. Additional phone number added - (408) 564-7201, (415) 515-9901. Additional email added - info@naturalarborcare.com.
Business highlights
47 years of trusted experience
Emergency Services Offered
Services we offer
Tree inspection, evaluation, diagnosis, natural treatment, protection, trimming, pruning, stump grinding, stump and hazardous tree removal, natural feeding and fertilizing palm, fruit, oak trees, view enhancements, fire clearance & land clearing.
Very friendly people. Very good to details. Very fair. I would recommend them.
Description of Work: trim trees and fertilize
Rating Category
Rating out of 5
Yes, I recommend this pro
Veronica Z.
10/2019
5.0
tree service
+ -1 more
The service was great. We are very happy with the results and would definitely use them again.
Description of Work: I needed several trees pruned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Londa O.
06/2017
3.0
tree service
+ -1 more
The quality of the work and the price was way out of line.
Description of Work: .
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$2,000
Steve W.
10/2015
5.0
tree service
+ -1 more
unknown
Description of Work: trimmed palms
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Bill P.
08/2015
5.0
tree service
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$600
Nancy Cushing T.
06/2015
5.0
tree service
+ -1 more
They came on time. They worked efficiently, and did what I had asked them to do. All of them were very friendly. They cleaned up all of the debris on the ground and all of the dead branches and hauled it off to dispose of it somewhere. They were professional and did a quality job on each of the trees.
Description of Work: Cut dead branches from about 6 trees Cut another tree down to it's stump. Trimmed down bushes significantly along our driveway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Natural Arbor Care
Dear customer, Thank you for your recognition on the tree care work we've done for you. It's our privilege and honor to serve you. We look forward to serving you again in the future.
Patricia L.
05/2015
5.0
tree service
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Natural Arbor Care
Dear (removed member name), Thank you for giving us an A review for the job we've have for your trees. We are committed to make your trees look better and healthier in a all natural way. We look forward to serving you again in the future.
gabriel I.
05/2015
5.0
tree service
+ -1 more
I did not go with the process bc of the above reason. Gabriel
Description of Work: Bob and Chris did a full investigative look at my three trees which needed some desperate thinning, shaping and taking out the cross over branches. The olive tree I had them quote me a price for spraying a pre floral base on the flowers and a separate price for the pruning. All in all I decided not to do any of the work because of my budget was hammered by my car mechanic expenses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,225
Frank K.
04/2015
4.0
tree service
+ -1 more
He did arrive on time, and was very professional and informative. He advised me that with the amount of trees I had that there would be additional costs. I decided to hold off for now on the tree service.
Description of Work: I purchased a Big Deal for $99 for $200 of Tree Service
Rating Category
Rating out of 5
professionalism
4.0
punctuality
5.0
Yes, I recommend this pro
Brian T.
04/2015
5.0
tree service
+ -1 more
After a scheduling issue due to one of their employees being sick, they were promptly out at our house for an estimate at the agreed upon time. The job was fairly straightforward and they were able to fit us in that very same day. Their crew arrived later that afternoon, performed the work exactly as expected and did not leave a mess afterwards. While their prices were a little on the high side, their work quality was high and we will definitely consider using them again in the future.
Description of Work: Ground out two stumps surrounded by a concrete parking strip, trimmed three large palm trees.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$850
Virginia G.
04/2015
2.0
tree service
+ -1 more
unknown
Description of Work: Kept changing the pricing for the work we needed done, so we cancelled the service.
Rating Category
Rating out of 5
Lori F.
04/2015
5.0
tree service
+ -1 more
unknown
Description of Work: Trimmed one tree and cut down a dead birch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Carolyn G.
04/2015
3.0
tree service
+ -1 more
unknown
Description of Work: I bought a tree service worth $200.00 for 99.00 thinking I would be able to get my lemon tree topped. Much to my surprise, they came to my home and quoted me $450.00 which would have been impossible for me to pay, even if I thought the job was worth it. I am very disappointed that I wasted the money
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$450
mary fran N.
04/2015
2.0
tree service
+ -1 more
unknown
Description of Work: I have not had anything done because they wanted to charge me $1500 to trim trees that were trimmed last year and I just needed the suckers taken off. These are city trees I am not going to pay that amount of money for city trees!
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Edward L.
04/2015
5.0
tree service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Phi N.
04/2015
5.0
tree service
+ -1 more
unknown
Description of Work: Prune and trim 12 Italian Cypress trees
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Warren S.
03/2015
5.0
tree service
+ -1 more
They did wonderful job and were very professional.
Description of Work: $99 for $200 of Tree Service- I wanted to do a lot more than what their coupon paid for. They were 2 large trees that needed to be cut down and removed. There was also 4 fruit trees that needed to be shaped and trimmed; I also had a Juniper tree that they shaped and trimmed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Natural Arbor Care
Hi [member name removed], Thank you for choosing Natural Arbor Care for your tree care needs. We are glad to hear that you wanted more work to be done on top of the coupon. We hope to one day partner with you to get all of the work done that you would like, as well as continue to keep the trees maintained from there on out. We appreciate your business and positive review! Maria
J Spencer W.
03/2015
5.0
tree service
+ -1 more
Got the estimate at 8:30am, by 9:30am the crew was here. The large crew was cheerful and efficient. They did a very nice job shaping the trees into a pleasant, natural looking, yet much less monstrous shape. At one point, my wife mentioned that one of the trees looked slightly lopsided. One of the guys looked at it, squinted, and said, "You're right, I'm not happy with it," and proceeded to shape it perfectly. There was no "collateral damage" to other plants. The clean-up was thorough. They parked a chipper-shredder on the street to deal with the cuttings. Afterward, they swept that area of the street cleaner than it was before. They were done by 11:30am. To summarize: nice guys, excellent work, good clean-up, would use again, would recommend.
Description of Work: Shaped and trimmed back 1 25' tree to approx 16', shaped and trimmed back 1 18' tree to approx 13', removed 1 dying semi-dwarf fruit tree, trimmed 7 large hedge plants down to 9', removed brush piles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Natural Arbor Care
Hi [Member name removed], Thank you so much for taking the time out to write this awesome review! It feels great to know that every part our team is genuine and efficient in what they do. Excellent customer service, along with outstanding tree care service is what we strive for. I'm also very glad to hear that we are detailed in every aspect of our work, down to the clean-up. Thank you for being so willing to point out the little things that separate us as a tree care company. We look forward to doing business with you again! Maria
Lillian G.
03/2015
3.0
tree service
+ -1 more
Never showed up and never called to say why
Description of Work: I had an appointment and they never showed up
Rating Category
Rating out of 5
value
5.0
$99
Response from Natural Arbor Care
Hi [member name removed], Thank you for getting in touch with us as soon as you could. We do highly apologize for the misunderstanding. We were very pleased that you gave us another chance to earn your business and look forward to working with you! Maria
Robert T.
03/2015
3.0
tree service
+ -1 more
Decided not to go with service.
Description of Work: $200 worth of tree service.
Rating Category
Rating out of 5
$99
Response from Natural Arbor Care
Hi [removed member name], We are very sorry to hear that you decided to not have work done. We hope that when the time comes you will choose us to provide you with quality tree care service. Thank you for your consideration! Maria
Pat R.
03/2015
2.0
tree service
+ -1 more
They came out and gave a bid of $2480 for the work needed. My property manager found another company that gave a bid of $1200 for the exact same service, so I called Angie's List to get my refund.
Description of Work: I purchased the Big Deal for $99 for $200 of Tree Service
Rating Category
Rating out of 5
$99
Response from Natural Arbor Care
Hi [Member name removed], We appreciate you allowing our company to come give you an estimate for your property. We are sorry that you decided to go with someone else, but we understand nevertheless. We hope to one day be able to provide services to you in the future. Thank you! Maria
Glen G.
03/2015
1.0
landscaping, tree service
+ 0 more
We wanted one Palm tree removed from our courtyard which our landscaper had recently quoted $1500 to remove 2 palms. however they had recommended getting in a arborist as it would be cheaper for us. We had previously had 3 trees removed for $1500 by another company under an Angie's list deal and another tree for $500 so we had a pretty good idea what it should cost. So when we saw the Angie's list $99 deal for $200 we grabbed it expecting to pay another $300-$400 for the work. Natural arbor arrived promptly and quoted $1900 for removing one 35ft Palm tree and 'discounted' to $1700 after the coupon. They also quoted $5000 for another larger the to be removed. When queried on the price they called into question whether the other companies we had used were insured. When we responded they were and we had got them from Angie's list they then explained that palms are really tough to remove as they dull blades. I researched this afterwards and they are but there is plenty of information on the web on which blades work fine. So BEWARE of Natural Arbor as they are using Angie's list deals to get to your property and rip you off with exorbitant pricing, expecting you to go ahead as you have a 'discount'.
Description of Work: Came up to quote for tree removal under an Angies list big deal
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
$6,500
Response from Natural Arbor Care
Hello [member name removed], This is Maria with Natural Arbor Care, I am following up with the first e-mail that was sent to you regarding this issue. I also did some research online to verify palm trees not dulling or effecting blades, chainsaws, etc. These are my findings, please do not just take my word for it. Feel free to click on the links below I found online. Every tree company is aware that palm trees damage blades of all types. We want you to know that we are truly sorry about any miscommunication or bad impression given to you regarding the situation. We do not take it lightly and want to make sure that we have communicated with you properly. We will work very hard to make sure this doesn't happen in the future. Once again, our apologies [member name removed], and thank you for your business. http://www.forestryforum.com/board/index.php?topic=8293.0 http://www.arboristsite.com/community/threads/whats-the-best-type-of-chain-for-cutting-down-palm-trees.31897/
Estella Y.
03/2015
5.0
tree service
+ -1 more
They responded right away, let me know they did not service my area.
Description of Work: I purchased a Big Deal for $99 for $200 of Tree Service
Rating Category
Rating out of 5
$99
Response from Natural Arbor Care
Hi [Member Name Removed], We were glad to be of assistance to you! Thank you for choosing Natural Arbor Care. Even though we were out of our area of service, we still appreciate your business and taking the time to give us an awesome review. It is definitely appreciated! We hope the trees continue to be healthy and beautiful.
Annabel B.
02/2015
5.0
tree service
+ -1 more
Lots of crawling around up high on springing branches with saws and loppers, they seemed perfectly safe, and when I had questions, were glad to help me understand the science behind what they were doing. A very friendly crew, I feel happy to finally find a company willing to know and respect the life of trees.
Description of Work: They came when they said they would, carefully pruned and fed 2 plum and 1 orange tree. It took all day, and when they were done, they had shredded their prunings, and cleaned up my and the neighbors' yards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
Response from Natural Arbor Care
Hi [Member Name Removed], Thank you so much for your kind comments! We are glad that Natural Arbor Care is the company that stood apart for you and made the difference in knowing and respecting the life of trees. I will gladly pass on to the crew members the positive things you highlighted about their friendliness and willingness to explain the work that was being done. Your review means a lot to us and we thank you for taking that time out to let others know what a difference our company has made for you. We cannot wait to be of service to you again [Member Name Removed]!
Katherine H.
02/2014
5.0
tree service
+ -1 more
The price was right for the amount of work we needed. Our trees were overgrown and hadn’t been pruned in years. I got estimates from four companies. Ken with Natural Arbor was the only one who took the time to explain what they would do and why. The crew did a great job and left the yard cleaner than before they got there.
Description of Work: Reduced trees away from power lines, removed dead wood, shaped trees, and hauled away debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Natural Arbor Care
Hi [Member Name Removed], First off, thank you very much for choosing Natural Arbor Care to trim and take care of your trees. We appreciate the fact that you notice we are unlike any other company and that we value taking the time out to explain what we do and why. As excellent tree care is always what we strive for, we also make it our goal to give the best customer service possible – which includes leaving a place better than the way we found it. We hope you use our company again [Member Name Removed]!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Landscaping,
Lawn Fertilization & Treatment
FAQ
Natural Arbor Care is currently rated 4.7 overall out of 5.
Natural Arbor Care accepts the following forms of payment: Check,MasterCard,Visa
Yes, Natural Arbor Care offers free project estimates.
Yes, Natural Arbor Care offers eco-friendly accreditations.
No, Natural Arbor Care does not offer a senior discount.
Yes, Natural Arbor Care offers emergency services.
Yes, Natural Arbor Care offers warranties.
Natural Arbor Care offers the following services: Tree inspection, evaluation, diagnosis, natural treatment, protection, trimming, pruning, stump grinding, stump and hazardous tree removal, natural feeding and fertilizing palm, fruit, oak trees, view enhancements, fire clearance & land clearing.