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Modern Lock & Security

Locksmiths, Doors, Fencing Driveway Gates,

About us

Serving San Jose and Silicon Valley for all your locksmith Needs locksmith service for San Jose and Silicon Valley. Modern Lock & Security has been providing the same quality service since 1948. Modern Lock & Security is your friendly neighborhood locksmith. Locally owned and family operated to provide you with the best quality service. Today we offer a mobile service as well as a full service shop. call for an on time appointment or come by the shop today. Accepts payments: cash, check, all major credit cards. Normal service hours Mon-Sat 8:00 AM-6:00 PM. Limited after hours service Mon-Sat 6:00 PM- 11:00 PM. Shop hours Tues-Sat 11:00 PM-5:30 PM (Sunday & Monday by appt only. Additional phone number - (408) 984-0372. Locally owned and family operated.

Business highlights

76 years of trusted experience

Services we offer

Re-keying, opening and master keying locks, auto lock outs, deadbolts, electronic locks, ADA hardware, exit alarms, closed circuit TV (camera) systems, access control systems installation, high security auto keys cut, programmed & auto remotes.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.849 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 26-49 of 49 reviews

Amilia F.
01/2019
5.0
doors
  + -1 more
On time, resolved quickly.
Description of Work: Three exterior doors required lock adjustment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

L S.
09/2017
5.0
locksmith
  + -1 more
Fantastic.
Description of Work: New deadbolts and door handles on exterior doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony M.
09/2017
5.0
locksmith
  + -1 more
quick and easy
Description of Work: Rekey existing locks and install keyless lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean H.
09/2017
5.0
locksmith
  + -1 more
They did a great job.
Description of Work: Rekeying a door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Modern Lock & Security
Thank you

John V.
08/2017
5.0
locksmith, doors
  + 0 more
Went better than I expected!
Description of Work: I live in Los Gatos, and am wary of getting the Los Gatos price bump. Darrin showed up less than 2 hours after I called and removed a broken door lock so we could access the garage and did so for a reasonable price. I would hire Darrin again in a minute.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Modern Lock & Security
Thank you [Member Name Removed] It was a pleasure, if you need help to replace , let me know

Charlotte G.
03/2017
5.0
locksmith
  + -1 more
All went great!
Description of Work: We recently purchased our home and didn't have keys to many of the doors. We were very happy to have the whole home re-keyed. In the end, instead of having 5 separate keys (garage, front, back, shed doors, etc) we now have two! So simple! Darrin was great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Modern Lock & Security
It was a pleasure to help

Leonard G.
01/2017
5.0
locksmith
  + -1 more
He was fast and professional.
Description of Work: Locks were placed on a couple doors. I supplied the locks, he installed the door handles and re-keyed them to all use the same key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elizabeth G.
05/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

John Y.
04/2016
4.0
locksmith
  + -1 more
unknown
Description of Work: Rejected 3 locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Ken R.
01/2016
5.0
locksmith
  + -1 more
Well. On time.
Description of Work: He re-keyed 9 locks in no time. No complaints . I would use him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Jacek S.
01/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROSE S.
10/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Prompt friendly service re-keying my house doors. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Modern Lock & Security
Thank you, it was my pleasure

Kathleen L.
09/2015
3.0
locksmith
  + -1 more
unknown
Description of Work: Repaired deadbolt and switched locks on another door. | |The job took very little time, however having paid $160.00 for the coupon, we were not prepared for the additional charge of $90.00 for the service. We may not have understood that the coupon was only a part of the cost for service

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$250

Response from Modern Lock & Security
Thanks for you review. I wish you would have told me your concearns before I left. Maybe I could have explained better. I do believe you had us do more work than was stated on the coupon and I was there over an hour. I can't remember , we actually did the job on August 17 . Please feel free to call me and we can find a happy resolution Darrin

Erica D.
08/2015
5.0
locksmith
  + -1 more
Darrin was great and professional thanks
Description of Work: changed all locks, checked some gate latches for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eric C.
07/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Modern Lock & Security
Thank you ( members name removed)

Nina J.
07/2015
5.0
locksmith
  + -1 more
He arrived on time, it took him about 20-30 minutes to re-keyed 4 locks.
Description of Work: Re-keyed 4 locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Gerardo C.
07/2015
4.0
locksmith
  + -1 more
The representative, Darrin, was personable and professional. He worked diligently completing the work in less than an hour. His work was satisfactory with both locks working. Darrin didn't bring silicon with him so he wasn't able to securely attach the plate to the door.
Description of Work: He installed two new locks in my front door and installed a new lock in one of my bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Leila S.
04/2015
5.0
doors, locksmith
  + 0 more
Locksmith was very nice and came to install a peephole in my door. The peephole chosen was a good peephole with a nice wide viewpoint. The contractor came to install and my door split upon install. The installer scheduled additional time to come back and fix the look of the door split and to smooth it out and paint over the issue. I appreciated that he didn't leave me with the door like that and took the time to get all the components that he needed to complete my door. The peephole is now completed.
Description of Work: Peephole installation in my door - drilling into wood door and installing peephole securely and to my height requirements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Edward B.
03/2015
5.0
locksmith
  + -1 more
They were very professional. It was good. They got the job done in a very proffessional manner. When we had comments about it, they responded to those quite readily. We were pleased with them. There were things we really had to call them back but they did return to do them.
Description of Work: We use Modern Lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeremy Yisroel Y.
03/2015
5.0
locksmith
  + -1 more
Darren (I hope I spelled that right) is a great locksmith. He rekeyed all my locks and also relubed them. When I had a problem with one of the locks (the fumigator's disabled them), he responded to my voicemail immediately and helped me troubleshoot the problem. Price was very competitive, and Darren is amiable and professional.
Description of Work: Lock Re-keying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Modern Lock & Security
Thank you [member name removed] It was great to work with you, hope you are truly enjoying your new house!!!!

Cedric B.
01/2015
5.0
locksmith
  + -1 more
fast, professional and courteous!
Description of Work: re-keyed the knobs, service provider got here early

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Modern Lock & Security
Thank you for your review. It was a pleasure!!!!

Diane R.
10/2014
5.0
locksmith
  + -1 more
I called and spoke to Darren. He said that they did make house calls and would contact his Son, David, and see if he could come by and fix it for me. Darren called me back and said his Son would be at my house in 15 minutes. David arrived and removed part of the lock and took it to his car. He returned and put the lock together again and tested the key. He then told me that he had lubricated the key with a Teflon oil because the key was dirty and the lock dry. I tested both keys and they still were a bit sticky but did improve each time I used them. I asked if I should change the locks and he said no because the locks were still in good condition, just a little dry but that the Teflon oil should help with that.
Description of Work: Front door key stuck in lock.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Modern Lock & Security
Thank you for your review, our philosophy is to provide the best service at the best price. We never try to upsale parts or service, especially if we don't feel it's necessary.

Amilia F.
06/2013
3.0
locksmith
  + -1 more
Scheduled a same-day appointment. He arrived on time and fixed the bolt lock on the front door. However, the door handle (which was already "tight") became even "tighter" somehow by the fix. That is, you had to use extreme pressure to push the handle down in order to open the door. When I realized this, I ran back to the truck as he was pulling out to ask him about this. Without getting out of his truck, he said his changes would not have impacted this. He then drove away. I guess he had already been paid for a full hour (even though his work took less than 10 minutes) so he didn't care if there were additional problems to be looked at.
Description of Work: Key for the front door was sticking. He fixed the lock which was broken.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$100

Response from Modern Lock & Security
Thank you so much for your review

Allie M.
01/2013
5.0
locksmith
  + -1 more
Our home was burglarized on the afternoon of the 10th and I realized on the morning of the 11th that our spare house keys were missing and while I am not sure the burglar took the keys; I was sure they were missing. I called Darrin at Modern Lock and told him our situation. He was able to adjust his schedule to come to our home that morning. I appreciated it very much because I was not leaving the house until the locks were changed. He was competent and professional, and charges were quite reasonable.
Description of Work: Re-keyed 5 locks and installed new door knob after burglary
Rating CategoryRating out of 5
$130
    • 1
    • 2(current)

Contact information

1615 Westwood Dr, San Jose, CA 95125

http://modernlock.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Fencing Driveway Gates,
Home Security Systems

FAQ

Modern Lock & Security is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Modern Lock & Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Modern Lock & Security does not offer free project estimates.
No, Modern Lock & Security does not offer eco-friendly accreditations.
No, Modern Lock & Security does not offer a senior discount.
No, Modern Lock & Security does not offer emergency services.
Yes, Modern Lock & Security offers warranties.
Modern Lock & Security offers the following services: Re-keying, opening and master keying locks, auto lock outs, deadbolts, electronic locks, ADA hardware, exit alarms, closed circuit TV (camera) systems, access control systems installation, high security auto keys cut, programmed & auto remotes.

Contact information

1615 Westwood Dr, San Jose, CA 95125

http://modernlock.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM