LP Appliances Services

Went well from start to finish. The appointment was within a 30 minute window instead of the typical 2 to 4 hour window for other repair services. The technician (owner?) called 30 minutes before arriving exactly when he said he would. The problem was diagnosed within 10 minutes and repaired within 30. Very efficient, professional, and friendly. Would highly recommend!

Answered phone immediately, and was on site within 2 hours on a Saturday. We live out in the country , a good distance from his shop, but he came right out anyway. I thought the compressor in the refrigerator had gone out, but Luan debugged the problem and found that a much less expensive sensor was defective. He had the spare part on his truck, and was able to fix within the same visit. very prompt, very honest.

Luan arrived promptly and immediately set to work. He's very smart and analytical. He was able to fix a drain problem in the dishwasher within 30 minutes.

Very happy with LP Appliances quick and efficient service. Would use again.

Called on Tues. morning has appt. for 10:30 showed up diagnosed problem and fixed it on the spot. No longer is the temp at 50 degrees

He answered my call on a Saturday morning.. and came in within minutes. Better yet, he fixed it in a matter of 30-45mins. If only everyone did their job this way!! (For comparison, the Samsung support ticket has been open for 2 weeks now and no one there still has a clue what happened with my dryer)

He is terrific and I will be using him again. He called me back the day after to make sure I was still satisfied. He is very knowledgable in trade.

About a week ago our 7 year old, Kenmore Elite dishwasher died completely. No lights, no power, no anything! Kaput! As it had been "repaired" for a different issue the preceding month by another not-so-good company, I was convinced its time had come and started looking at ads for its replacement. After the smelling salts revived me from the ensuing sticker shock, I went on to Angie's List for a last gasp, Hail Mary attempt at saving the machine . Based upon the large number of very positive reviews I decided to contact Mr. Pham the owner of LP Appliance repair. Some days you're lucky and some days you're not. This was definitely my lucky day. After my four word description of the problem " my dishwasher is dead", Mr. Pham asked if I was currently at home, what his service charge would be, and, if it was convenient with me, could he drop by in 45 minutes. My response was "Absolutely"! True to his word, he arrived in 45 minutes. Upon encountering " the machine" he went to work in a very methodical, logical, and obviously well practiced process. Within 20 minutes he emerged from its belly, held up a very small thing and announced "this is the problem". He repaired it, reassembled the unit, plugged it in, and voila ..... the lights came on, the control buttons beckoned to be touched and, once again, the Kenmore Elite Dishwasher came to life to fulfill its destiny. I found Mr. Pham to be extremely professional, knowledgeable, punctual, courteous and, by comparison, very affordable. From my dishpan hands to my wallet, hats off to you Mr. Pham. I am definitely keeping his card.

It was a great experience. We just bought the house so we're still discovering all the quirks but having the dishwasher leak on the first use was pretty annoying with the frequency we need to use it. I called Monday morning and LP came out within the hour. He had to get one part and the whole repair still only took about an hour. He left the work area spotless and was very nice throughout. This will be the first call I make whenever I have any problems with a large appliance.

I would definitely call LP Appliances again for work on our washers, driers, or kitchen appliances.

We were very pleased with the service we received from LP Appliance. We had a dryer which was making a loud thumping noise. I called LP Appliance, and held the phone next to the dryer so they could hear the noise it was making. Luan, the owner, instantly knew it was an issue with a bearing. He offered to come out either right then or the next day depending on my availability. Luan showed up right on time, was very friendly, and within 1 hour had serviced our dryer so that it runs nice and quiet again. I was so pleased with Luan's work that I scheduled a follow up appointment to have some work done on my washer.

The repairman was quick in his ability to diagnose the cause of the problem and was able to fix it in about 45 minutes. He truely knows his craft and I would highly recommend him. I certainly will call him again for anymore appliance problems.

11He came on time. Identify the problem right away. It only took about an hour to fix the washing machine.

there was no problem with my washer dryer, even though there was a $30 fee for coming to the house, since there was no problem I was not charged the travel fee. This was very honest of him.

He showed up early and had the part to repair my frige. The job was done quickly and correctly. I would use LP again

I would highly recommend this individual for any household appliance needing repair. If he says he can fix it he will. And, if he does not work on them he will help you find someone who will

I scheduled an appointment with Mr. Pham. He called me 1/2 hour before the appointed time and confirmed my availability prior to arrival. I appreciated that, since many service providers don't call and just show up at your doorstep when they show up on your doorstep. He examined my very old oven and immediately knew the model year, which gave me confidence that he really knows his stuff. He troubleshot the problem and, within one minute, knew exactly what was going on. He informed me that the necessary spare parts, especially the most crucial one, had been discontinued many years ago. He suggested two options: He could repair the problem at considerable expense (many hundreds of dollars) to me, or he could leave it alone if I could live with the problem until I replace the oven at my discretion. The second option was fine, since this is a double stacked oven and I've long since stopped using the upper oven (the problematic one) and have been using the lower oven (which functions just tine). Mr. Pham's honesty was a breath of fresh air. As icing on the cake, he was very friendly and put me at ease from the moment he entered my home. Also, his $45 service fee is well below the $80 or $85 charged by most of his highly rated competitors. For all of the above reasons, I highly recommend LP Appliance and Mr. Pham for your appliance repair needs.

I really appreciate LP's suggestions.

Luan arrive on time for the scheduled appointment and within 5 minutes diagnosed the problem. He provided a cost estimate and completed the work within 30 minutes. I couldn't have asked for better service.

He was great! Honest and hardworking. Didn't rest until he fixed everything

See above. He caused a leak that was not there before and has done $1,000 worth of damage to my hardwood floors and I am having to bring in an emergency plumber to fix the leak he created. This man should not be in business and he should be fined for not being licensed. He has not a clue as to what he is doing.

I can't say enough good things about LP Appliances. They took my call before 8am, arrived by 10am, and fixed our problem at a very reasonable price. I strongly recommend LP Appliances for any appliance repair needs.

I needed an appliance repair person to fix my parent's oven. I wanted to do this for them for Christmas. I live in MO and they live in CA. I found Luan on Angie's lilst and called him. He had no issues that I was in another state. Then I was very surprised when I received a phone call in the afternoon that the oven was already fixed! My mom said he was very punctual and very nice. He fixed a bad bearing in the oven. The total repair for his time (he had to wait for the stove to heat up to determine problem and then cool down to fix) and parts was only $169. I would highly recommend him for any and all appliance repairs!

Problem to me appeared to be something with the GAS supply - suspect in my book was the Flex Gas Line the Lowe's installed, the problem as I saw it was that the Gas line from the dryer was straight connection and the line from the wall was at a 90 degree. This caused the flex line to bend a bit more than what it should have at the terminal end of the dryer gas inlet on the rear. Lowe's should have used a 45 degree pipe fitting attached to the Dryer Gas Port to allow for some added flexibility. We had many conversations over the phone and he informed me if this was the problem that he did not do this work, Which means a plumber would have been needed. But as I have the dryer pulled from the wall and I did get heat this validated my logic. And again in many phone conversations we soon learned that it was still having issues w No Heat (or (Partial Low Heat) . So after more phone conversations we decided to go ahead and have him come out. Now I am somewhat technical / engineering / mechanical minded person ( I'm retired but don't want to be) I had removed the top of the dryer and was vacuuming up the lint inside when he arrived! So he and I shook hands ( very friendly) and did some testing and discussed my issue. Now I had though about my original premiss and had dismissed it and knew it was something else. We ran some tests and he removed the exhaust flex tube to see into the exhaust area for any buildup of lint and their was none. Of course w his 30 years of experience he had a good idea as to what the problem was. And then after informing me the price to which I had the Angie's coupon and also asked for a retired person discount on top he said it would be 140.00 - which was 40 for parts and 100 for labor. I said fine.( maybe I should have haggled a bit more)! Now It used to be that you when you needed to service the applianced you did it from the rear of these units. Not any more the gas valve was in the front. So after he showed me how to remove the control pannel he then removed the front and set that asside - door is attached. We then cleaned up the area around this and he used him MultiMeter to test the coils on the gas valve. In this situation the coils were turning off prematurely as they have breaks in the coil wire, Which would shut off gas. So he replaced the Gas Valve Coils to resolve the problem - note that the Coils come in a set and should be replaced as a pair. One is a three terminal and the other is a two terminal - don't mix them up. So after reassembly of the front we tested it again and the Dryer had more heat as a result of this fix. He then closed it up w my help and let me push it back into place to which I said fine. Over all his fix was spot on and quiet fast not more that an hour w testing and the like. So his labor rate was almost fair but the cost for the parts is about $22.00 from Appliance Parts here in San Jose whereas he charged me $40.00, this I found out is a bit much for mark up of the parts. SO the next time this happens ( in 5 years ) then I have the knowledge and the power to fix this myself. If I can remember it as I have that other lesser know rare tropical disease know as CRS ( Can't Remember Stuff) So after this issue and two other problem w heat that are caused by the dryers low static pressure of the dryer blower motors which leave lint etc in the exhaust duct which in my case runs under the house and you need to clean the entire 4 inch duct using a Dryer duct cleaning service (two time in 5 years @ avg cost of $120) . I have decided to add a 2nd lint trap and a additional Dryer vent booster vent motor to push the air out of the vent due to the long duct run under the house and the 3 plus 90 degree turns that it takes. I only say this as my old commercial Electric Dryer made in USA by Whirlpool didn't need this assistance - it blew the lint out the exhaust vent at the side of the house w a vengeance. Oh well that the price for outsourcing! Over all was impressed with LP Appliance - his degree of service did not need any factory manual to look to for assistance. It was all in his head and overall I would us him again but maybe haggle a bit more on the parts costs.

Called Luan at 8:15 this morning. Was promptly answered, I described the problem, diagnosed quickly over the phone, but insisted on coming to the house to verify diagnosis. Said he would be here in 30 minutes. He was not.. he was here in 20 minutes. investigated the dryer, took it apart, verified it was the motor, before even getting parts to ensure it was necessary. Luan left to go get the motor, said he would be back in an hour to an hour and a half. He was not. He was back in 45 minutes, He put everything back together, ran tests, and had us up and running in another hour. Quote was $250, bill was $250. We could not have been more pleased with this provider.