J.M. Wheeler Window Coverings & Shutters

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Great to work with. Competitive pricing and great work.

JM Wheeler was wonderful from start to finish. They were very knowledgeable and explained everything fully as well as giving us suggestions since we knew nothing about shutters.

They were very professional about the price & installation of shutters.

First, I only researched and considered companies with an overall A rating on Angie's List. Michele returned my initial call quickly and gave a ball-park estimate for what we wanted over the phone. Next she came out to the house and measured the two windows and showed us additional fabric samples that we hadn't previously considered. Michele promptly emailed a firm quote/contract for us to inspect. The price was slightly higher than her initial over-the-phone quote because we opted for the UltraGlide mechanism. This was done at Michele's suggestion and we're really glad we ordered the shades this way. (Another company didn't even mention this upgrade.) We promptly returned the contract with our deposit and were told the shades would take approximately three weeks, which they did. Jeff installed the shades in just a few minutes. Because we wanted them mounted inside the window frame, we have a pretty unsightly gap (about one inch) on each side of each shade. I really dislike this and wish it were otherwise. This aside, I would recommend this company and would to use them again.

Michelle came and discussed different window covering options that would best meet our needs. She helped me decide on the duettes, she made recommendations for the color and available options such as top down or bottom up on certain windows. She measured all of the windows. She was very helpful. Michelle emailed me the quote and the contract. I mailed it back to her with a check for the deposit. A few days later she communicated to me that she had made a mistake in the pricing and had given me a near cost price. She stated that she would still honor the price. Jeff was pleasant when he came. He did a great job of installing all of the blinds and reviewing their use with me. Jeff went above and beyond his duty by removing the lock on our front door so the painter (who was there at the same time) could paint the entire door (the painter was planning to paint around the lock.) Jeff even put the hardware back on the front door when the painter was finished. In the end, I added some money to the final check because they had done such a great job and she had misquoted the price, but honorably stood by the quote.

Jeff and Michelle were very responsive, friendly, answered questions and followed up on items. Gave good advice not only on window treatments, but also other projects around the house. Took the time to review product, never felt rushed or pushed into a choice. Good experience with this family owned company.

Michele Wheeler called back right away and we were able to schedule an appointment. She was pleasant to work with and extremely knowledgeable about the shades as well as the existing paint on the walls and which of her colors was most similar. She soon sent me the estimate through e-mail and the ordered was placed. She called to set up the appointment for installation which went well. Old shades and fittings were removed, the new shades hung and old shades were taken to be recycled. I was happy with the work and the one shade I didn't want hung yet (I want to paint first), he offered to install later. This price quote was the best of four. I would use them again.

We wanted plantation shutters for seven windows and roman shades on two more. Jeff was punctual from first visit on and described the kinds of shutters that were available from them. After we chose the shutters, they were very good about sending emails regarding when the shutters would arrive for installation. At installation day, Jeff did a terrific job - was thorough and shutters work great! The roman shades were done at a later date and Michele helped us pick them out. She was very good about letting us use the samples books for a few days to give us time picking out the style we liked. As soon as the shades came in - again, keeping us in the know about when they would arrive - Michele set an installation date and Jeff came and did the work. Both Jeff and Michele are very personable and the process from start to finish was pretty much seamless.

Estimate and installation went very smoothly.

Excellent! We emailed for an appointment to discuss options and get an estimate and had an immediate reply from Michele with available dates. Jeff spent a lot of time discussing options, making suggestions, etc. He even made recommendations for other things we are thinking of renovating in the house. The blinds came in when they were promised and were installed exactly to our specification. Jeff even figured out a way to install the blinds on the inside of the window, where as all of the other companies were not even willing to consider it. We would highly recommend Jeff and Michele for any shutter/blinds service you need!

Jeff came on time for the estimate. He had good ideas for the different windows and door. For the installation he showed up on time and installed everything that afternoon. He is very professional and reliable. Cleaned up after installing the shuttles and blind.

Terrific. Jeff, the owner, was personable, installed all material with an assistant. They were great. If every job had people like these, there would be no complaints.

Professional, reliable, showed up on time, personable, and courteous. Cleaned up after job was completed. Fairly priced, job completed within time frame promised.

Michelle came promptly for an initial appointment to measure windows and give an estimate by email. The price was within our budget. Jeff came back the following week and made sure measurements were correct and we placed order. Shutters were installed by Jeff one afternoon. The shutters are beautiful and everything fits perfectly. Michelle and Jeff were very professional from start to finish and the job was done within the quoted time frame.

JM Wheeler was referred to me by 2 people on my block. And after talking to Jeff the first time he came over, I knew why. He was very knowledgeable about the different types of shutter material available and their applications. And he knew exactly what type of installation would look the best, even though it wasn't the easiest one. I was also very happy he was able to have the shutter frames custom made so that they would fit my existing casings and that I didn't need to have those replaced as well. I was also very happy that they carried several shutter lines, not just the one or two that the other company I spoke with carried. This way I was able to have custom wood shutters installed in my formal rooms, and save money by doing poly shutters in my baths and upstairs bedrooms. I am very pleased with how they turned out - they look wonderful and they work perfectly.

Jeff was punctual, explained what he was going to do, very patient. Did excellent clean up work. I had him put crown molding & baseboards throughout my house & he did an excellent job later too.

I called this company for an estimate to repair my existing shutters. I explained that the shutters were installed by previous home owner and what I needed was some repair work. As soon as she realized that I didn't need a new shutter, she hung up the phone. I thought it was very rude. What she didn't know is I am trying to repair the shutters so I can sell the house and when I buy another house I will install new shutters. I definitely won't call this company when I need new shutters.

Jeff is the kind of craftsman who takes great pride in fine, high quality finished work. Jeff and Michele were easy to work with, easy to contact, and flexible. The result looks and functions really great, even better than expected. Their quote was toward the lower end of all the quotes we received, and $4,000 lower than the high quote. I am convinced none of the other contractors would have done a better job or installed a better product.

Jeff has installed shutters in every room of my house at different times of remodeling. I recommend JM Wheeler to all my friends.

Shutters and blinds were installed throughout my house. Saleslady knew what would look great in each room and was very patient while I made up my mind. Two of my neighbors called JM Wheeler after seeing mine and are also very happy customers. Something I didn't realize was that the installer must have lots of experience since one of my friends who used another company said the installation on mine was much better than hers. And he didn't leave a mess! Good price and very nice to work with. Almost forgot, they also did some crown molding work for me that looks great.

Family owned. Jeff and Michele were an absolute pleasure to deal with. Very professional personalized service.