HVAC Guru

I had an excellent experience.Jesse. Munez the tech arrived on Time.He serviced the unit and explained a few things to me.The booking procedure was very efficient and the office personnel is extremely friendly and accommodating. I highly recommend insulation Gurus.

These guys are overpriced. And the owner became hostile with me after i notified him that i would be leaving feedback. He made a comment that he would bet that i have a real nice online footprint for my business. My main issue is that the owner was overcharging me.

Project: A damper needed to be installed between the furnace and one duct line leading from it. In order to make sure all registers fed by the duct line were controlled by the damper, it had to be positioned as high upstream as possible. The job was complicated by an unclear vision that this should have been the original plan. This was not entirely due to the technicians. The cost of the job was calculated based upon breaking into the ceiling and accessing a substantial amount of duct. After about 5 ft of ceiling was exposed, the owner realized that any dampers installed in the exposed duct would be too far downstream to control nearby upstream registers. The job was re-purposed at that point, with the help of a more experienced technician than the one who designed the original job. A small section of the ceiling much closer to the furnace was opened up, and a damper--designed and constructed by the experienced technician--was installed through a slit made in the duct. The damper could be controlled from the outside by a lever, and would be able to determine heat flow to the registers that had been providing too much heat to the affected bedroom. HVAC Guru reduced the job cost by 11.5% to reflect the reduction in labor from the original invoice. The technicians were courteous, responsive and professional. Administrative personnel were courteous, responsive and professional. Some detailing for the damper control, and testing under real conditions (winter weather) are all that remain for the experience to be considered completed.

Tech arrived exactly on time. Knew exactly what to do and installed my ecobee smart thermostats like a pro! Great service, great price, knowledgeable, friendly and courteous. Would highly recommend.

The sales person told me the work would be done in a specific order and gave me a reasoning for that. The work was done in the exact opposite order I was told it was going to be done and should be done by there own workers. When I contacted the GM he became very upset with me and insulted me. I asked for photos of the work before I paid, he agreed to send them. The GM called me the next day because I said I would not pay until I saw the photos. He was extremely angry and said they didn?t have to show me anything and I was ?insulting? them. I reminded him I was a customer and he proceeded to use foul language and insult me. I would not recommend these people at all. I am afraid I just paid over 20k for a botched job, stress, and being verbally assaulted as a customer over the phone. Not worth it go somewhere else!

I would recommend them.

The best company I have ever done business with