Golden Gate came out quickly when we requested an estimate. They made clear drawings of each of our properties and provided individual estimates of the costs for each of the 4 neighbors, detailing which fences were shared between neighbors and which were the sole responsibility of the individual. Their bid was not the lowest we got but it was competitive and we felt the quality might be better than the lowest bidder. When we decided to move forward, Golden Gate scheduled the job to fit our timing and worked quickly to complete the work within a week. The workers were friendly, the work was done well and all of us were satisfied with the final fences. After the work was completed, I found that an irrigation pipe had been broken during the fence installation. Golden Gate responded immediately and sent a crew to repair the pipe, no questions, no hassle and no added cost.
Description of Work: We were 4 neighbors in a row who shared common fences between each of our properties as well as individual fences along the backs of our properties. We all were replacing our fencing at the same time. We wanted "good neighbor" fences that would look good from both sides.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Diane K.
09/2008
3.0
fencing
+ -1 more
I never hear from the company again.
Description of Work: I need to replace a wooden gate and some fencing. I received an appointment right away and the rep was punctual. After he arrived, he told me the smallest job they take is 50' of fencing and then he left.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Bob W.
08/2008
5.0
fencing
+ -1 more
These guys are fast. They arrived exactly when promised and had the old fence and shed demolished in half a day. They built most of the retaining wall the same day, and came back the next day to finish. Very efficient, and the work was good. Clean-up was less than perfect. They left some lumber, shed scraps, and dirt behind. I got them to clean most of it up before they departed. A couple of minor issues necessitated a return visit to fix up some details, but that, too, was handled promptly.
Description of Work: Replaced 150 feet of rotting wooden fence with retaining wall, shared among 4 neighbors. The $7500 figure is the grand total for all neighbors and also includes $150 for demolition of a wooden shed which abutted the fence.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Evelyn H.
07/2008
5.0
fencing
+ -1 more
Arturo, the estimator, called us the first business day after leaving a message. He was professional and knowledgeable. They were happy to wait while we got other estimates. Arturo was willing to make adjustments to our fence wood types to help reduce the costs without sacrificing quality. Once we chose them to do our fence they started work the next day! The work was done over 2 days very efficiently and the results were excellent. Although we made sure they had a restroom available to them they did have need to use it. They cleaned up afterwards nicely. They tried (and succeeded) in not harming the plants, even though we did not ask them to be careful - we just figured the plants would be sacrificed.
Description of Work: Replaced 120 feel of old rotted fencing that covered a chainlink fence abutting a city park with board-on-board redwood fencing with 1 foot lattice on top. Posts (4x4) and kickboards (2x12) are pressure treated fir, rails are con common redwood and fence boards are con heart redwood. No gates were installed. All posts were set in 2 feet of concrete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
Gerald T.
06/2008
5.0
fencing
+ -1 more
The company Arturo represented was the only fencing company of six contacted that would consider taking off the gas and electric pipes and reinstalling. Other companies either wanted the owner to remove and replace the pipes or would not even bid on the job. The job had to be rescheduled once due to neighbor's absence during the initial bid process. Overall, the three workmen efficiently performed the difficult tasks of removal of the old fence and pipe bracing along some very steep slopes; and also removing and replacing the old retaining wall near a raised section of the yard. Some of a concrete walkway between the houses had to be broken by hand to provide enough of a hole to set the new posts. The finished fence looks very sturdy and attractive. The workmen were very courteous and easily answered all our questions during the project. Everything we agreed upon in our initial discussions and contract specifications was done to our satisfaction. The price estimate was exactly what the final bill was; our neighbor's bill was $2050, and ours was $2370- including the additional fence repairs.
Description of Work: Along a common property line with our neighbor, installed 140 Ft. Redwood louvered fencing using: 4"x4" pressure treated (PT) posts; 2"x12" PT kickboards; 2"x4" redwood common solid rails; 1"x8"x5' redwood common boards. 40 Ft of the fence was on a very steep slope. Installed 40 Ft of 2" thick PT retaining wall 1 to 2 Ft high below the fence. Installed 2 louvered redwood gates and latching hardware between our houses. Repaired two 8 Ft. sections of fence with new redwood rails and replaced two 4"x4" posts (on different sections) using PT wood along back line of property. Removed brackets holding gas & electric pipes from old fence, braced the gas pipes from sagging and reattached the pipes to the new fence. Removed all the old fence materials and cleaned up the site when finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,420
PAUL K.
05/2008
5.0
fencing
+ -1 more
Pricing: $915 was my share of cost. Total cost of job was $1950. Costing was $24 per foot for 6 ft high redwood fencing, and $27 per foot for 7 ft high fencing (18 of the 54 feet). Plus me and the neighbor each got our gates replaced. I had 6 feet with gate ($240), and neighbor at 11 feet ($360). No extra charges for digging through the concrete. Quality: Very good. This is the 3rd section of fencing we have had replaced. Used other contractors on previous jobs. Pricing is all very close. GG Fencing uses solid bottom and top rails, rather than the carved out rails that seem flimsier. The gate and its hardware is far superior to the hardware used on my other gate. The crew knew what they were doing, and were thorough. Responsiveness: I got an estimate within 2 days of calling them. That was great. They would have been out the next day, but I wasn't ready. With another company, they were replacing half of the back fence, and I asked if they could do the estimate for the entire back fence (2 different neighbors), and they asked me to make a separate appointment. Heck with that. Back to GG Fencing. The estimator showed up on time, was thorough, explained what the job entailed, provided details on their license and insurance, gave me the detailed pricing. Once my neighbor and I decided to go ahead, they were out here within 3 days. The only hiccup was, the crew started in the afternoon. The receptionist implied it was a quick job, so when the crew disappeared at 5 PM, and I had no gate, I was concerned. (All our junk was visible to the neighbors, but more important, I had a wandering dog and a swimming pool to worry about). Crew showed up the next morning and finished the job by 11 AM, and did a reasonable job of cleaning up.
Description of Work: Replacement of 54 feet of redwood fencing between my house and neighbor, plus two gates and associated fencing and gate hardware.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$915
Janelle M.
01/2008
5.0
fencing
+ -1 more
The job was done more quickly than I had anticipated and the quality of work was excellent. I was especially impressed with the gate. It was much heavier and pleasing to the eye than I expected. They were careful not to trample several plants that I had marked for saving. All debris was cleaned up and hauled away. I had very little interaction with the workers after I greeted them and gave them access to the backyard. When they did have a question they were very professional interfacing with me. I called once and left a message, but did not get a response the same day. I was anxious to get the work started so I called back the next morning and was able to set up an appointment for a quote.
Description of Work: Golden Gate replaced 5 panels of fence that was blown down by the recent storm. We also had them install a new gate going from our front yard to the backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,315
MARIAN W.
01/2008
5.0
fencing
+ -1 more
Everyone was on time, from the estimator to the work crew. They were friendly, efficient, did the work quickly and for exactly the price that was quoted. The quality is great, and it looks fantastic! Excellent work for a very good price.
Description of Work: Sixteen feet of side fence in our back yard and 40 feet of stepped side fence along our front yard was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Simi T.
11/2007
4.0
fencing
+ -1 more
OK. The workers came on time and started the demolition which was done in one day. The next day they began to rebuild the fence (I was at work most of that day). When I came home the fence was mostly done. Upon my inspection there were some problem areas as well as some more construction left to be done. Two things I did not anticipate were: (1) My side hedge was used as a toilet, and (2) the workers used my back patio table and chairs for eating (that was fine), but they left the table and surrounding patio area strewn with food debris. Early the next morning, one of the workers came to my door and demanded payment! The job was not finished, there were other problems, and I was angry. I called the office of Golden Gate but no one was answering the phone. The job was ultimately finished during the following week but that is no way to run a company!
Description of Work: Tear out and dispose of existing 18 yr. old fence-120 linear ft. Replace with 120' of board-on-board con-heart 6' fencing with 2' top lattice. Also 46' of 2 ft. retaining wall built. All posts set in new concrete and new 2' X 12" kickboards. This fence involved 2 backyard neighbors whom I contacted and collected money from--as was told to Aurturo (the company representative). I was the only party to be contacted or billed.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$4,624
Response from GOLDEN GATE FENCE INC
I'M VERY SORRY TO HEAR ABOUT THIS CUSTOMERS UNSATISFACTORY WITH OUR COMPANY. IN RESPONSE TO OUR EMPLOYEE DEMANDING A PAYMENT, WE DO REQUIRE PAYMENT UPON COMPLETION AND IT DOES SAY ON OUR CONTRACT. AS FAR AS THE WORKERS. THEY ARE HARD WORKERS AND THIS IS THE FIRST WE HEARD ABOUT THIS. IF THE CUSTOMER DID CALL THEY MUST HAVE EITHER CALLED WHEN LINES WERE BUSY AND DIDN'T LEAVE A MESSAGE OR CALLED AFTER HOURS AND DIDN'T LEAVE A MESSAGE. WE RESPOND BACK TO OUR CUSTOMERS AND IF THEY ARE UNSATISFIED WITH SOMETHING WE WILL TRY TO SATISFY THEIR COMPLAINTS IN A FASHIONABLE MANNER.
Masakazu O.
11/2007
5.0
fencing
+ -1 more
They gave a good estimate, agreed on a date, came out, and completed the work in two days. They were on time and very efficient.
Description of Work: In two days, they installed 170 feet of fence after dismantling a masonry wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
CINDY L.
10/2007
5.0
fencing
+ -1 more
I had three fence companies come out to provide estimates. Golden Gate was by far the easiest to get a hold of, the clearest in their communication both as to when they could do the work and how much it would cost...and their bid was the lowest. I could always reach someone if calling during office hours. They were professional, came out when they said they would, were finished within the day and completely cleaned up. The fence work looks great. One of the other companies wanted us to remove plants, however Golden Gate didn't need anything from us. They took care of everything from start to finish. We needed the bills split among the three families involved....Golden Gate took care of this for us, providing invoices to each family so that we didn't have to deal with it ourselves.
Description of Work: We had a number of fence repair issues shared among three families. We chose Golden Gate Fence to do this work for us. They fixed four damaged panels for a fence shared with a backyard neighbor, replaced our front fence which included two gates and our neighbor to the right had their front fence and their gate (contiguous with ours) replaced. Our share was less then $1000.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
JEFF R.
06/2007
5.0
fencing
+ -1 more
They did an excellent job. They finished the job quickly. The results were great. They were clean, professional, and on time.
Description of Work: Repair to a wood fence. Replaced 4 support posts, 2 cross beams, and 6 vertical boards.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
RICK G.
01/2007
5.0
fencing
+ -1 more
The fence was about ready to fall over from storm damage. I called to make an appointment for an estimate. Arturo came out and looked at the fence. We discussed some options. He offered some suggestions, mainly that the new fence be installed in a slightly different location than the old one, so that it would be more stable. The fence was installed two days later. The work crew arrived on time and started to work immediately. I discussed the job with them to verify what was to be done. The work was completed in about five hours. They called me and I came home to inspect it. There was some excavation dirt and concrete debris left in the work area, so I asked them to remove it. They promptly complied with my request. The fence was expertly installed with quality materials. It will probably last for another 30 years.
Description of Work: Replaced 65 feet of old fence with new. The 30 year old redwood fence was disintegrating and had been badly damaged in a storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,430
THOMAS S.
11/2006
5.0
fencing
+ -1 more
They did a very good job. The fence and gate is very solid. They were punctual and got the job done in the amount of time they said. The crew was very courteous.
Description of Work: They replaced 90 feet of fence between two houses. They also installed a gate. They removed and hauled away the old fence. They set all pressure treated posts in concrete. This bid was the cheapest bit in a range that went from $2100-3600. Even though they were the cheapest I think they were probably the best quality. They didn't give any expletive sales pitch, just straight forward bid and answers to questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
JOHN T.
10/2006
5.0
fencing
+ -1 more
Quote was done two days after calling them. They were able to schedule the job within a week and completed the job in two days. They provided the lowest quote and longest warranty. I originally wanted to use better quality boards for aesthetics. But I was told you can't tell the difference after they've aged and the color will all look the same. I'm kinda regretting it now, but hoping he's right.
Description of Work: Tear down and replace 300 ft. of fence with two gates. Board over board style using construction grade redwood. Ten year warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,730
DR CARLENE Y.
10/2006
3.0
fencing
+ -1 more
I left a message with them about an estimate and never heard back. I might try to contact them one more time.
Description of Work: I called for an estimate.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from GOLDEN GATE FENCE INC
GOLDEN GATE FENCE OFFICE HOURS ARE FROM 7AM-4PM, AND IF THE MEMBER CONTACTED US AFTER HOURS THEN SHE MUST HAVE CALLED WHEN WE WERE CLOSED. WE DO OUR CALL BACKS BETWEEN THE HOURS OF 12PM- 4PM MON-FRI. OFFICE IS CLOSED SAT AND SUN SO WE DO NOT GET OUR MESSAGES UNTIL MONDAY. WE DO ALL CALL BACKS TWICE AND IF WE GET NO RESPONSE BY THE SECOND TIME, THEN IT IS UP TO THE CUSTOMER TO CALL US BACK LEAVING A PHONE NUMBER WHERE THEY CAN BE REACHED DURING OUR OFFICE HOURS.
ANNE S.
10/2006
2.0
fencing
+ -1 more
They were nonresponsive and then rude over the phone.
Description of Work: I was unimpressed with the lack of professionalism of the customer service person. I called, left a message on their machine requesting an estimate. My first call was never returned after a week. The second time I called, the woman returned my call 24+ hrs later. When I said that I might be interested still in scheduling an estimate but that I had already scheduled estimates with other companies, she prompty and rudely hung up on me with a turse ''Ok, thank you.'' If this is how I am dealt with over the phone I don't plan on giving them the benefit of the doubt with my checkbook.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Response from GOLDEN GATE FENCE INC
I AM SORRY TO HEAR THAT THIS CUSTOMER WAS UNSATISFIED WITH OUR CUSTOMER SERVICE. OUR MAIN CONCERN IS TO SATISFY OUR CUSTOMERS. THE LADIES IN THE OFFICE ARE VERY POLITE AND CALL BACK OUR CUSTOMERS IN THE ORDER IN WHICH WE RECEIVE THEM. WE DO CLOSE AT 4 SO THEREFORE IT WOULD TAKE 24 HRS TO GET BACK OR SOONER. WE TRY OUR BEST AND WE AT GOLDEN GATE FENCE ARE SADDEN TO HEAR ABOUT THE MEMBER'S COMPLAINT. WE DO NOT EVER HANG UP ON OUR CUSTOMERS AND WE ARE VERY PROFESSIONAL WITH THE WORK WE DO.
JOHN R.
06/2006
4.0
fencing
+ -1 more
Could not talk to the workers since they only spoke Spanish, but they did a great job. The fence is pretty tall and solid. Good grade of lumber. They will be back to do some more if I need it in the future.
Description of Work: 30 Ft of fencing with lattice work on top. The fence is pretty tall. Seems about 7 to 8 Ft tall. Pretty nice looking, and very solid.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
JENNIFER M.
10/2005
5.0
fencing
+ -1 more
GOLDEN GATE FENCE INC DID A VERY GOOD JOB OF PUTTING UP THE FENCE ON THE SIDE OF THE HOUSE. THE PRICE INCLUDED 2 GATES. THEY DID A VERY GOOD JOB, and I AM HAPPY WITH THE WAY THE FENCE LOOKS and THE WAY IT IS HOLDING UP.
Description of Work: GOLDEN GATE FENCE INC PUT UP A SIDE FENCE & 2 GATES AFTER THEY WERE BLOWN DOWN BY A STORM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,495
10/2005
5.0
fencing
+ -1 more
A friend told me about this company. They give a ten-year guarantee on the fence. They built a redwood fence and post cemented it in the ground. I was very happy with my overall experience with this company. The quality of their work was very good.
Description of Work: They installed fence - 120 feet long and 6 feet high.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
07/2005
5.0
fencing
+ -1 more
WE ALWAYS GO WITH GOLDEN GATE FENCING. THEY ARE THE BEST, AND THEIR PRICES CAN'T BE BEAT. THEIR QUALITY IS SUPERIOR. THEY ARE ALWAYS ON TIME, AND FINISH QUICKLY.
Description of Work: THEY RE-FENCED A SECTION IN OUR BACKYARD THAT HAD FALLEN. THEY MADE IT SO IT LOOKED LIKE IT WAS NEVER RE-FENCED. THE TIMING WAS GREAT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
ANN P.
02/2005
5.0
fencing
+ -1 more
THEY WERE VERY GOOD. ON TIME, GOOD PRICE, GOOD MATERIALS.
Description of Work: BUILT BACKYARD FENCE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
FRANCES S.
01/2005
3.0
fencing
+ -1 more
THEY WERE RECOMMENDED BY A NEIGHBOR WHO WAS SATISFIED WITH THEIR WORK. THEY HAD TO RESCHEDULE OUR JOB, BUT DID NOT CALL IN A TIMELY MANNER. THEY ACCIDENTALLY BROKE OUR BIRD BATH AND AGREED TO DEDUCT THE REPLACEMENT VALUE. THEIR WORKMANSHIP WAS PROFESSIONAL.
Description of Work: REPAIRED BACKYARD FENCE BY REPLACING EIGHT 4X4 SUPPORTS, AND REATTACHING EXISTING WOOD TO SUPPORTS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Fencing
FAQ
GOLDEN GATE FENCE INC is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
GOLDEN GATE FENCE INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, GOLDEN GATE FENCE INC offers free project estimates.
No, GOLDEN GATE FENCE INC does not offer eco-friendly accreditations.
No, GOLDEN GATE FENCE INC does not offer a senior discount.
No, GOLDEN GATE FENCE INC does not offer emergency services.
No, GOLDEN GATE FENCE INC does not offer warranties.
GOLDEN GATE FENCE INC offers the following services: FENCING.