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Five Star Garage Door Service

Garage Doors

About us

We have over 550 five star reviews combined from Yelp and Amazon Service and with over 25 years in the garage door business. We are now offering FREE TUNE UP for any repair / new opener installation. If you are building a new home or garage, replacing your existing garage door, need a new opener or general garage door service or repairs, Five Star Garage Door Service has a dedicated team of certified experts to get the job done. Also, We are in wholesale business and can offer wholesale price to homeowners ( buying directly from manufactures ) for any new doors such as carriage door, aluminum glass door, and traditional door. Need Emergency Garage Door Repair? We understand that unexpected things happen. That's why we are available to take your Emergency Garage Door Repair calls 24/7. Call the emergency garage door repair experts today and we'll have your garage door fixed in a flash! We can fix your garage door the same day.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Garage door repair & installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-17 of 17 reviews

Robert B.
08/2020
5.0
garage doors
  + -1 more
Went great. JT was great. He looked like he'd had a long day and was still happy to explain the issue. Garage door was stuck open with cables dangling from another company's poor choice of bearings the week before. 5 star was fast, identified the issue right away and also diagnosed that the new spring noises were fixable with some wd40. viola, door is working great now with almost no noise for an old chain style opener. Thx!
Description of Work: Fixed another company's work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Dena N.
07/2018
5.0
garage doors
  + -1 more
Great, he responded right away and showed up within the hour and it was on a Saturday evening. Was very professional, did a great job, the door works very well now!
Description of Work: Garage door guide wires needed adjusting for the door to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Nicole B.
06/2018
5.0
garage doors
  + -1 more
I called them at 6pm. Someone arrived at my house by 6:30pm and repaired within 15 minutes.
Description of Work: My garage broke. The screws came out of the bracket that pulled the door up. The bracket was busted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Stephen F.
05/2018
5.0
garage doors
  + -1 more
Five Star did a great job.
Description of Work: Spring broken. Door would not open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne P.
02/2018
5.0
garage doors
  + -1 more
Jonathan was very prompt and very understanding. Would definitely contact again if needed.
Description of Work: Service/repair

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sin S.
02/2018
5.0
garage doors
  + -1 more
They gave us one hour window and came on time. Didn’t try to sell me anything that I didn’t need. Outstanding service
Description of Work: Springs replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

John T.
02/2018
5.0
garage doors
  + -1 more
Arrived on time and fixed the springs. We had another company came out and installed the wrong springs. He could have replaced both springs, but recommended us to replace 1 correct spring.
Description of Work: Springs changed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Quang D.
02/2018
5.0
garage doors
  + -1 more
Door came off tracks and they came in less than 30 minutes. Faster than ordering a pizza. They are the Uber of garage door repair . Also, changed out wheels.
Description of Work: Repair: off rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jon K.
01/2018
5.0
garage doors
  + -1 more
I called around 10:00AM. They said they would be out "between 1 and 2". Jonathan called around 12:15 to say he was 20 min away. He diagnosed the problem right away (broken gear assembly) had the part and it was installed and working in about 1/2 hour.
Description of Work: Repair garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Pau M.
11/2017
5.0
garage doors
  + -1 more
Khoi immediately provided a quote that was by far the cheapest for replacing the springs on my garage door. I ended up with 10 quotes and Khoi was $40 cheaper than the next quotes I received. I called at 3:30p and asked when he could be here thinking it would be earliest tomorrow; however, he surprised me and said he could be here between 5p and 6p. I took my dog for a walk (my wife was at home) and I was pleasantly surprised at 5:05p the job was already complete and he was packing up to leave. Phantastic service and value! It really doesn't get any better. Thank you, Khoi!
Description of Work: Garage door springs replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TungChieh T.
10/2017
5.0
garage doors
  + -1 more
Efficient and painless!
Description of Work: Broken garage door spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Five Star Garage Door Service
Thank You so much for a positive review!

Miki K.
08/2017
5.0
garage doors
  + -1 more
Saed is fabulous! He replaced the broken spring in 30 minutes. He explained how to maintain the spring properly using blaster spray and lubriplate grease. I'm so happy about the result. Highly recommended!
Description of Work: Garage door spring got broken and needs to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Larry E.
08/2017
5.0
garage doors
  + -1 more
The entire process went extremely smooth. I called them in the morning to get a price quote and it was cheaper than the other garage door services that i had called so I told them to come by. Within a few hours they arrived at my home, and by the afternoon, the repairs were done and my garage was working again. It was quick, cheap, and most importantly, my garage is still working. There's really not much more I could ask for from a repair service.
Description of Work: A spring broke and needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edwin L.
04/2017
5.0
garage doors
  + -1 more
It went awesome! He showed up within an hour after I called and was done really quick!! Nice guy and very professional! The price was very reasonable compared to others. I would definitely recommend to our friends!!
Description of Work: The garage spring needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John L.
07/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Quick and Friendly Service |Economical rates |Best experience to date
Rating CategoryRating out of 5
Yes, I recommend this pro

pravin S.
03/2016
4.0
garage doors
  + -1 more
fine
Description of Work: Install new garage door opener

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

Response from Five Star Garage Door Service
900 just for a garage door opener installed? We never charged at that price for a garage door opener. any chance you have copy of the receipt? my email is khoimphanyahoo.com Regards, Khoi

Sandra B.
05/2014
5.0
garage doors
  + -1 more
We called our usual Garage door place (Overhead door Company) and if we wanted them to come out today, they were going to charge us $150.00 per hour "Port to Port". Which means from the time they leave the shop until they get back, plus all the parts. Probably to the tune of over $500.00 to replace a broken spring. So I decided to do some research and found Five Star Garage Door service on YELP. They were able to come out today and fixed my broken springs for $180.00. Job took only a short while and it works great. Overhead Door really blew it. These guys are now my go to Garage Door repair company. I highly recommend them. Side note: The Phone Number listed above IS correct. Khoi himself came out and did the work personally. I'm happy to support a family business.
Description of Work: Replaced Broken Springs on our Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Five Star Garage Door Service
Thank you so much for the great review you have left on here and on Yelp. Khoi

    Contact information

    938 Rincon Cir, San Jose, CA 95131

    http://www.fivestargaragedoorservice.com

    Service hours

    Sunday:
    7:00 AM - 11:00 PM
    Monday:
    7:00 AM - 11:00 PM
    Tuesday:
    7:00 AM - 11:00 PM
    Wednesday:
    7:00 AM - 11:00 PM
    Thursday:
    7:00 AM - 11:00 PM
    Friday:
    7:00 AM - 11:00 PM
    Saturday:
    7:00 AM - 11:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    Five Star Garage Door Service is currently rated 4.9 overall out of 5.

    Sunday: 7:00 AM - 11:00 PM

    Monday: 7:00 AM - 11:00 PM

    Tuesday: 7:00 AM - 11:00 PM

    Wednesday: 7:00 AM - 11:00 PM

    Thursday: 7:00 AM - 11:00 PM

    Friday: 7:00 AM - 11:00 PM

    Saturday: 7:00 AM - 11:00 PM

    Five Star Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Five Star Garage Door Service offers free project estimates.
    No, Five Star Garage Door Service does not offer eco-friendly accreditations.
    No, Five Star Garage Door Service does not offer a senior discount.
    Yes, Five Star Garage Door Service offers emergency services.
    Yes, Five Star Garage Door Service offers warranties.
    Five Star Garage Door Service offers the following services: Garage door repair & installation.

    Contact information

    938 Rincon Cir, San Jose, CA 95131

    http://www.fivestargaragedoorservice.com

    Service hours

    Sunday:
    7:00 AM - 11:00 PM
    Monday:
    7:00 AM - 11:00 PM
    Tuesday:
    7:00 AM - 11:00 PM
    Wednesday:
    7:00 AM - 11:00 PM
    Thursday:
    7:00 AM - 11:00 PM
    Friday:
    7:00 AM - 11:00 PM
    Saturday:
    7:00 AM - 11:00 PM