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ERNIE'S POOL & SPA

Pool and Spa Service, General Remodeling

About us

next day service available

Business highlights

48 years of trusted experience

Services we offer

General Pool & Spa Maintenance.

Services we don't offer

portable Spa Installations

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.2
responsiveness
4.6
punctuality
4.8
Showing 1-6 of 6 reviews

JOAN K.
08/2018
1.0
pool cleaners
  + -1 more
Ernie's serviced my pool with no problems for at least a year. I hired them even though their price was higher because they were a reputable company. Recently they cleaned the filters next time they were cleaning my pool, I went out to talk to them. While talking to them I noticed the bleed off valve on the filter container was broke. I asked them about this and finally one of the guys said he did it but didn't tell anyone. They fixed it at my insistence. Ramon (I think) came to my home and said they would no longer service my pool because the 2 workers didn't want to come back! I called and left a message to have owner call me. He was unprofessional and arrogant. He told me I needed a single person to take care of my pool not his company. I can't believe they quit when the one worker broke the valve and didn't t!
Description of Work: weekly pool & spa maintenance

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$150

JOAN K.
07/2017
5.0
pool cleaners
  + -1 more
excellent work - my pool never looked better!
Description of Work: weekly maintenance of pool and spa

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

steve S.
02/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I called them for a pool repair. They were prepared to come the next day. They talked to me about the problem. But I was able to fix it myself before they come.
Rating CategoryRating out of 5
Yes, I recommend this pro

Gerald T.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Removed old pool cover, cut it in half, and brought it down to the storage area for disposal. Cleaned pool and cleaned off deck. Pool was to be inspected by home appraiser. The two technicians from Ernies Pool and Spa were very efficient and did a nice job of getting the pool in shape for the inspection. Provided advise on remedying a problem with our sand filter. Price was exactly the original quoted price over the phone when I called for service; even though they had not seen the pool before coming out for the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lori D.
07/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I was at their store. Super helpful staff!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jim S.
05/2012
5.0
pool cleaners
  + -1 more
We spend $110 a month. I've never had any issues with this company at any time. I trust them so much. We have a house that's on a corner lot within 50 yards of a school. We have to have our gates pulled to be open because of this. Not even that, but they need to be locked. Ernie's has to keep a key with them and use that key anytime they have to access our backyard. In all the years they have worked with us, they've never once lost or forgotten the key. That's amazing and the only provider we've ever had that hasn't lost a key.
Description of Work: This company keeps up with the maintenance of the pool we have. They check the chlorine, water level, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

    Contact information

    1620 HAMILTON AVE, San Jose, CA 95125


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    General Remodeling

    FAQ

    ERNIE'S POOL & SPA is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 4:00 PM

    ERNIE'S POOL & SPA accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, ERNIE'S POOL & SPA offers free project estimates.
    No, ERNIE'S POOL & SPA does not offer eco-friendly accreditations.
    No, ERNIE'S POOL & SPA does not offer a senior discount.
    No, ERNIE'S POOL & SPA does not offer emergency services.
    Yes, ERNIE'S POOL & SPA offers warranties.
    ERNIE'S POOL & SPA offers the following services: General Pool & Spa Maintenance.
    portable Spa Installations

    Contact information

    1620 HAMILTON AVE, San Jose, CA 95125


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM