Discount Fumigation Inc

Discount Fumigation performed a fumigation of my house as contracted. However, in so doing they damaged 33 roof tiles. I was expecting some roof damage to occur as this type of tile roof is very fragile. I also signed a waiver for any roof damage. But I was quite surprised that they broke 33 tiles, especially since they said they would "take every precaution to ensure that there would be no or minimal damage to the roof." There are correct ways to walk on roofs like this, and I'd expect a fumigation company to know how to do it.I attempted for over 3 weeks to talk to the company about the damage. At first they said they would have a field supervisor contact me to come see the damage. That never happened. Then more repeated promises to contact me. Finally, they promised me the owner would contact me on a given day. That day has come and gone without any contact. Do *NOT* use this company if you have a tile roof.

On schedule was able to accommodate a quick furnaround time.

My complaints are that it took awhile to get a hold of them, and we had some slight miscommunications along the way, but everything worked out in the end. Highly recommend having them do the prep work (which is $150 currently), because it is a lot of small details and it was just easier that way.

Following an inspection by TAPS Termite and Pest Specialists, we accepted their proposal. The fumigation part was subcontracted to Discount Fumigation, and they were very responsive in making sure we were well informed on what needed to be done to prepare for the treatment. We had requested that our roof TV antennae be taken down, and we would put it back up. Instead, there was miscommunication within the company, and the antennae was thrown to the ground and broken in several pieces. After inspecting the antennae to be sure it was broken, the company offered to buy another one and replace it. We preferred to buy our own and submit the invoice to them. The company agreed, and we worked through TAPS to be reimbursed. None of our plants or shrubs were damaged.

They did a perfectly fine job. As far as we know, they took care of the termites and bugs. They didn t kill any plants that they didn t have to and we appreciated that.

We thought the price was reasonable. They were very professional and they came when they said they would. They inspected everything with great detail and they were very efficient . I also thought they were very nice. We had not had any problems with termites since the work was done and we were very satisfied with this company.

EXCELLENT. THE CREW WAS VERY CONSCIENTEOUS AND COURTEOUS. THEY INSPECTED THE HOUSE TO ENSURE THERE WERE NO ANIMALS, FOOD OR INGESTIBLE ITEMS INSIDE. THE TENTING WENT ACCORDING TO SCHEDULE AND WAS REMOVED AS SCHEDULED.