Dependable Water Heaters

Very professional over-the-phone consult with pictures of my broken water heater before quoting me a very competitive price for the job, while talking me down from unnecessary expansion tank which some others had suggested. On the day of the install, Adrian texted 15 minutes before arrival, which was right on time as discussed. He answered all my lame homeowner questions with patience while working on the heater like a master that he is. I would definitely recommend him to anyone in the South Bay for their water heater needs. Keep it up Adrian.

Our 10+ year old water heater failed over the weekend, and I checked out some other review sites for recommendations. They were not yet listed in Angies List, so I thought I should add a review here too. Dependable Water Heaters caught my eye based in the number of very positive reviews/recommendations. Calling their number, Adrian was able to give me an anticipated price over the phone, based on the size and type of water heater I was replacing. The price seemed fair, and I liked his straightforward and upfront approach. Adrian arrived today at the scheduled time, and made short work of replacing our heater, and cold water supply shutoff valve. In the process he brought the installation up to current code (gas line trap added, and secured the heater stand) ahead of an upcoming permit inspection. He appears to have the process down to a fine art at this point. Adrian also walked me through the lighting process, how to adjust the water temperature to suit our preference (with small kids, we didn't want to have super hot water), and how to flush the heater once a year to prolong its life. Adrian also advised that I replace the water flex couplings every 5 years to avoid a repeat of the flex coupling slow leak and resulting corrosion problem that had, likely, helped to kill our old water heater. Adrian was really pleasant to talk with during the installation, was happy to answer all my questions, and came across as being totally genuine and customer focused. I'd expected that, based on the other reviews I'd found, but it was nice to see that my own experience aligned with those reviews. Very pleased with the quality and cost of the service provided. I would thoroughly recommend this company based on my experience today!