CLARK TERMITE CONTROL

This company swindled my elderly mother out of $1250. They claimed they did a treatment in her second story eaves and tried to force her to tent the house. She originally called them because she thought she had termites in her fence. I come down a week later and it looks like someone did a bad repair job. I called a roofer who said, there is not termite damage, that is dry rot. He gets up there and rips out the wood and points out no treatment was done. I called the company and their manager got on the phone. He tried to mansplain that I was wrong, they did the treatment and raised his voice several times. He refused to provide a refund, partial or full. These people swindled a little old lady, how low can you go?

The gentleman that helped me was amazing! He was so professional and was honest about what needed to be sprayed and what didn’t. I spent about $546.00 to get my Mobile Home sprayed for termites. They were only found in my shed so I also got a warranty for the following year they were to come back out and do a follow up which did happen. I didn’t have to remember they called us! I recommend this company to anyone that’s having a problem with pests.

I booked an appointment a week or so in advance, for a complete termite inspection of the house. Clark came a little early, which was good since he would be covering a lot of ground. I had the check ready when he arrived. (That gets you a $25 discount.) He started by inspecting windows, both inside and outside the house. He went up in the attic. He put overalls over his good clothes and went under the house as well, into the crawl space (dirt). I was relieved no termites were found. In a few days I received a thorough written report, emailed as a pdf file. It had a nice scale drawing of the layout of the house, and items he noticed that could be cleaned up or fixed (e.g. some excessive moisture in one place, but no leaks. Fungus damage to a post outside the house. Some debris under the house.).

Dale was professional, thorough, conscientious, polite and took the time to explain what he was doing. He found termite activity in the deck in an area that did not require immediate attention. I appreciated his honesty and the fact that he did not try to talk me into having more work done by him. I would hire him again without hesitation! (A suggestion to those considering having a termite inspection is to save some of the insects/droppings/etc. to show to the inspector. I did not but wish I had.)

They call a day first to check if we have the time. They are professional, punctual and they let us know when they be here.

It went very well. I got a quote from another provider who wanted to do a full fumigation for over $2000.00. I appreciated this companies honesty in telling me that I only needed a local treatment at a fraction of the cost.

Very prompt, very professional, very courteous. Careful, competent work, cleaned up work area. Friendly. I had them do work previously which took care of termites in other areas of the house. I would not hesitate to ask them again.

Rick was responsive and came to my place to do a free identification of bugs in my bathroom. Fortunately, they were not termites as I feared. He also gave me a price quote on work that another termite inspection company had estimated. Since his quote was significantly less, I went with him. He also gave me an Angie's List discount, even though, technically, the discount was intended for inspections only. I am unable to rate the quality of his work. The door trim replacement was done well, but only time will tell whether the work he did to eradicate the termites was effective.

Mr. Clark came to take a look at a potential termite area the day after I called, while 3 other companies told me I needed to wait at least a week. He did a thorough overview and proposed the most economical option, even though I was prepared to do more. His crew came the next day and did the work. I was extremely satisfied.

Company and personnel performed well. Nothing unexpected.

Went well overall. Answered all my questions in a manner I could understand.

Technician was our neighbor as a child. Knew he worked for Clark in Redwood City. He and partner were professional and responsive.

The service was great. He was on time, and very thorough. His opinion was that the droppings were old -- probably leftover from before our house was treated. He found a few other piles of droppings under our house, and told us they were probably old too, but we could keep an eye on it by cleaning it up and watching for new ones. He found some other things too -- He told us about places on the exterior of our house where the wood was in danger of water/fungus damage, so we should clean up leaves and fix the drainage in those areas. He also noted a missing screen on one of the vent holes underneath the house. It was great to hear about all these things, which we weren't expecting to be a part of the report. It was also great to hear that we wouldn't need to tent our house. The inspection service costs $150, but we got a $25 discount for paying up-front, and a $25 discount from Angie's list. The peace of mind was well worth the $100.

I thought they were very efficient. They were friendly and helpful. They did what needed to be done. They were a lot less expensive than the other companies that gave estimates.

An almost pleasant experience, despite the situation.

I received a quote from another company when I bought the house, so I send them the inspection report and ask for a competitive quote. They are very responsive both on email/phone and price is super as well. The fumigation was conducted on Tues morning 9am. They arrived on time. All the operations were done before I move in, so it helps the fumigation process I guess. They have everything done and no junk left. The same day, they sent me a invoice and offered to pick up the check. It's fairly nice since I happen to work in another city.

Everything went quite well. Dale the Clark Technician showed up on time. He was quite easy to communicate with as well. I walked him through the issues on the property he walked me through how the fixes would be done and then proceeded to correct the various issues. All the work was completed in about half a day. I then met up with him and did a walkthrough of the corrections. He noted that they were unable to due paint matching on some of the wood / trim replacement but they did paint everything with a primer so that I could correct the paint later myself. Overall it was a great experience, dale was very infromed and helpful, and I would use their service again.

They are great. They do what I need them to do. I highly recommend this company.

My roof installer found termites while installing my new roof. Clark is not the most expensive but I picked him because he was the most responsive. He did what he said he would when he said he would. He answered all my questions. He was very thorough and put me at ease with the job. He is responsive and professional. He is a small shop. He and another man did all the work themselves. He was more expensive but the responsiveness was good. The other 3 estimates were right in line with the price. The termites went away so the experience was good! He and his fellow worker did the work well.

Overall it went fine. They were responsive and prompt. They explained all the stepts and finished on time. The only issue we faced was that they did not remove the dead animals in the crawlspace after the tenting. Gross. Once we brought it to their attention they promptly fixed it, claiming it was a dis-honest employee. They were apologetic, but they need better quality control on this.

They did a good job, but they were a little expensive. I was pleased with the way they handled themselves. They did pretty good work. I thought for the amount of time that the guy spent here, the price was high. They spent maybe two and a half hours here so that was close to $300.00 an hour. It was a little pricey. I was a little disappointed with that, but there was nothing I could do because at that point we were under way. Our overall experience with them was good. They were very professional. I would recommend them to others. The only thing is that I should have negotiated a bit harder. They were on time and handled themselves very well. I would probably use them again in the future, although I would negotiate a bit harder.

He did a great job. I would definitely call this company again.

They are great. They are better than Terminix.

Supervisor arrived next day after my request and set multiple traps and bait. Weekly followup to remove and reset. Gophers removed within 2 weeks.

We stopped the service because we were cutting down our expenses, but it worked to control the ants and snails. It wasn't a toxic substance, it would break down after a while then they would come back out and reapply it. The nice thing about Clark is that anything came up about the service they would send someone out to take care of it. At one point we had a mouse or rat and they sent someone out to take care of it and there was no extra charge. For termites there is an extra charge though and they are specific about that. The price was a little high, but they were always very responsive. They would come on a schedule and do the service at the same time each month. If we had another infestation problem and extra cash then I probably would use them.