Better Water Heaters

4.7(
189
)

Water Heaters

About us

We started Better Water Heaters to provide fair pricing and quality service to the customers seeking water heater service or replacement. The truth is, most companies overcharge because they know you need hot water immediately and will probably pay a lot to get it quick. My typical customer is one who has price shopped the competition and have decided most companies either charge way too much or are hard to pin down to a firm price. We understand. You simply need a water heater and don’t want to deal with a sleazy salesman…you want to talk to a plumber….so give us a call and we’ll talk. At Better Water Heaters we do something quite rare in the plumbing business- install water heaters for a fair price. We grow our business one satisfied customer at a time; we don’t take advantage of a plumbing emergency and charge unreasonably. Your referral is important to us that is why we always will work to insure your complete satisfaction. We’re a small company and we keep our overhead low, because of this we don’t need to charge unreasonably. Of course we are licensed, bonded and insured and are very experienced at water heater installation and repair. We are experts in convention water heater repair and replacement, Tankless water heater installation, and other plumbing issues. We are the only water heater installation company in northern California that has earned the prestigious DIAMOND CERTIFICATION. We are also member of the Better Business Bureau. Our advertised prices include a quality water heater, basic installation and disposal of your old unit; Extra parts and labor required to do the job right, are additional. Call us for all your water heating needs. Estimates are always free and we never charge extra for nights, weekends, or holidays.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Water Heaters, Tankless Water Heaters,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$30

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7189 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
14%
3
3%
2
3%
1
5%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Write a review

Filter reviews by category

Showing 176-189 of 189 reviews
John H.
10/2014
5.0
water heater repair
  + -1 more
fast, punctual, clean
Description of Work: took away or old leaking water heater, installed a new water heater. old: ao Smith 40 gallon, 11 years old new: whiteford 40 gallon
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,370
Laura T.
09/2014
2.0
water heater repair
  + -1 more
unknown
Description of Work: Was never contacted by vendor after purchasing deal.
Rating CategoryRating out of 5
JEFFERY B.
07/2014
5.0
water heater repair
  + -1 more
unknown
Description of Work: Service: Water heater flush and evaluation with Angie's List promotion. |Result: Punctual and professional. I was looking for a professional evaluation of my water heater and Better Water Heaters delivered exactly that. Highly recommended.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Jeanne S.
07/2014
5.0
water heater repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jackie B.
05/2014
5.0
water heater repair
  + -1 more
unknown
Description of Work: Drained the water heater. It went as any water heater cleaning would go.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara K.
05/2014
5.0
water heater repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
M. A. B.
05/2014
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
Janis T.
04/2014
2.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: This company sent someone to drain my water heater. They were prompt and did a good job. My only concern is that they gave me a quote for a new water heater, and I was concerned that they didn't notice that it was almost new. I certainly didn't need a heater and this seemed like a waste of time.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
Eileen P.
03/2014
1.0
water heater repair
  + -1 more
unknown
Rating CategoryRating out of 5
responsiveness
1.0
Janice C.
03/2014
5.0
water heater repair
  + -1 more
.
Description of Work: Our water heater was too far gone so they were able to replace it right away which surprised us. We thought that they would tell us that they had to come back to replace it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Devin W.
02/2014
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Laura B.
02/2014
5.0
water heater repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
H A T.
02/2013
5.0
water heater repair
  + -1 more
Well
Description of Work: The Company responded promptly and professionally to my inquiry, quoted a competitive price, did the work almost immediately, came punctually, did the work quickly and efficiently and left the place clean and tidy. I could not ask for better service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Christopher B.
10/2011
1.0
water heater repair
  + -1 more
Tried a couple of emails. No reply
Description of Work: didnt return our emails. Went with another co.
Rating CategoryRating out of 5
responsiveness
1.0
Response from Better Water Heaters
Had the wrong email listed with angieslist, sorry, never received the emails. The issue is now resolved.

Contact information

3010 Ridgegate Drive, San Jose, CA 95133

http://www.betterwaterheaters.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
1060089
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
11/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Water Heaters

FAQ

Better Water Heaters is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Better Water Heaters accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Better Water Heaters offers free project estimates.
No, Better Water Heaters does not offer eco-friendly accreditations.
No, Better Water Heaters does not offer a senior discount.
Yes, Better Water Heaters offers emergency services.
Yes, Better Water Heaters offers warranties.
Better Water Heaters offers the following services: Water Heaters, Tankless Water Heaters,

Contact information

3010 Ridgegate Drive, San Jose, CA 95133

http://www.betterwaterheaters.com

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM