The cabinets and installation work Best provided is great. We picked a dark cherry with a glazed finish. Our kitchen looks as good as any we have seen. We did have some issues with Best. The job was done within the short estimated time Mike gave us. We had problems with new installation 'can' lighting. Two were installed in the wrong location, and when moved to the correct location, the old opening was not patched properly. The opening in the custom counter-depth refrigerator cabinet was too big and needed to be reworked with a repair that is visible. The island designed by Best was not supported properly. Mike committed to return and repair this but has not followed up even though he had specific appointments. I would not hire Best again for anything other than cabinet fabrication and installation.
Description of Work: Best provided custom cabinets and performed a complete kitchen remodel. We completely changed the kitchen layout which required all new plumbing and electrical. We got city permits for the job. We had quoted several local contractors and Best had the best cost for the custom all-wood cabinets we wanted. Mike was our salesperson. They also supplied granite counter tops through a sub-contractor. They designed and installed a granite top bar with lighted glass front cabinet doors, widened a doorway and built in some extra storage. We visited two of their references in person before hiring them.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$36,000
Cindy G.
07/2007
5.0
home remodeling
+ -1 more
The first part is selecting the wood type, door style and stain and glaze colors. They are very helpful and we took a door color sample to select our granite style and color. Mike measured and did a very detailed drawing for us to approve. The quote was prepared and within our budget. Once we had cabinets, granite and sink purchased and appliances selected so true dimensions could be supplied to Best a final drawing was done and the contract signed. The work was started and completed in a timely manner. Then, the installation supervisor, is very professional and a skilled craftsman. The few problems we had with door finishes were corrected promptly. The best part about using a custom cabinet company is that they can adjust the cabinets during installation or rebuild if necessary, and they are not all that more expensive, but you get a lot of extra value. These people are very nice to work with and treat their customers with respect. We are very happy with our new kitchen.
Description of Work: Removed old kitchen cabinets, changed the layout of the kitchen and then installed new maple cabinets. They make their own cabinets and buy the doors from a local company. Best custom stains and glazes the cabinets, doors, drawer fronts and trim to the customers selection. These are custom locally made cabinets, as opposed to home improvement stores where the cabinets are ordered and customer must check and be responsible for problems prior to installation or the many local kitchen remodelers who get their cabinets from China, and have a limited selection and hardware quality.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$23,000
KAREN C.
06/2006
1.0
home remodeling
+ -1 more
Big waste of my time. Very non professional. I would not use them.
Description of Work: I simply called for an estimate on a bath remodel. They made an appointment to provide a complimentary estimate but did not show up or phone. When I called to inquire they followed up with a another appointment the following day but did not show up or phone again.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Karla R.
01/2006
2.0
custom cabinets, cabinet refacing
+ 0 more
A giant hassle. Never on time, didn't keep commitments. Work sloppy. Cabinets nice, installation poor. Installers couldn't speak English, so difficult to communicate issues to them. Invoicing a mess - can't figure out how much they bid vs. how much they did.
Description of Work: Replace kitchen, laundry, bathroom cabinets. Reface two cabinets.
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Service Categories
Kitchen and Bath Remodeling,
Cabinet Making,
Cabinet Refacing and Refinishing,
Marble and Granite,
Finished Carpentry and Woodworking,
Plumbing,
Lighting,
Handyman Services,
Glass and Mirrors,
Electrical,
Countertops and Backsplashes,
Closets
FAQ
BEST KITCHEN & BATH is currently rated 3.2 overall out of 5.
No, BEST KITCHEN & BATH does not offer free project estimates.
No, BEST KITCHEN & BATH does not offer eco-friendly accreditations.
No, BEST KITCHEN & BATH does not offer a senior discount.
No, BEST KITCHEN & BATH does not offer emergency services.
No, BEST KITCHEN & BATH does not offer warranties.