About us
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
3.06 Reviews
Showing 1-6 of 6 reviews
Alexandra S.
07/2024
heating & air conditioning/hvac
+ -1 moreI did not want to write this review. This company was assigned by a home warranty to replace a A/C. I was told at the time they needed to replace both the A/C and the furnance. This was less than 2 years ago and so far the furnance sounds like a rocket taking off, They sent out a tech to adjust the unit so now it just sounds like a highway next to our bedroom. It really needs a new blower unit. Now the A/C not working past 11am and by 2-3pm the interior of the house is nearly 90 degrees at the thermometer but significantly over in the rooms. The office manager is suprised at my frustration and anger. She never quiet got past the "home warranty bought the unit", to who I was supposed to call to have the work done. Now they are sending me many copies of the invoicing...which brings up the emails with how many times I had to reach out to get the original work finished. They also say they never touched the ducts even thought they replaced the entire unit including adapting the space to fit. I keep getting a different story as to why Aranda doesn't have to follow through on the work they did. I wish they would just message me about how to resolve the current issue.
Description of Work: Home warranty assignment Replaced a A/C unit, added a furnance
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$14,000
Michael A S.
07/2020
heating & air conditioning/hvac
+ -1 moreCarrier AC - Intermittent Malfunction
Description of Work: The measure of a good business can be taken when in a time of challenges, professionalism drives the company to do their best. Aranda Air is not that company. Aranda’s owner came by to do work on my ten year old Carrier but was unable to pull up the malfunction codes on my control pad. I had seen it done before, and knew there was a combination of button pushes to find all the information needed. Not wanting to insult or press the matter, breaking his flow and annoying the gentleman since I was lucky to have service come during a pandemic, I let him move on to his diagnostic process at the unit outside. In the end, he was unable to determine or fix the problem. No more than an hour later the malfunction recurred and a miss activation of something called the “contactor” came up as the malfunction code. I made the call to Aranda for help, since the gentleman was unable to access the codes on my controller - I was able to provide the codes for the malfunction and the button combo to access all the malfunction codes. Apparently, with a very gentle mention of this to the “executive administrator” Leslie, the evidence of all mentioned above and evidence sent to her through IM at her request - she was insulted and vindictively held off on my job for over a month - would not answer my calls and left me high and dry. Through this whole process, I was nothing but polite and supportive making at least 5 calls to the company (through Leslie) award of her animus toward me I knew she was not responding to my job. She refused to understand where her technician’s (husband’s) inability to access a pretty obvious function on this Carrier system and her bias kept her from doing the right thing. She took my money and refused to complete my job, not to mention the waste of my human capital and personal time making several calls to her company and my warranty company (with ultra high wait times). The sad thing is the power she had in placing me and my family in a holding pattern for a month is an obvious corruption of small business ethics.... sad. If a job needs to be done - look elsewhere.
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$250
Mike P.
07/2017
heating & air conditioning/hvac
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
$8,000
George J.
06/2017
heating & air conditioning/hvac
+ -1 morecontractor did not show or call as promised today. I was unable to reach him by phone today...phone was not taking any messages. In the evening all I got was a fax machine. I sent them an email advising them that I was getting someone else to do the work.
Description of Work: ac compressor is out
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Jennifer P.
01/2016
heating & air conditioning/hvac
+ -1 moreunknown
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paul A.
09/2015
heating & air conditioning/hvac
+ -1 moreLouis showed up right on time, which I knew he would from past experience with his service. He diagnosed the problem with our outside central A/C unit immediately and made the repairs promptly. It worked again, hallelujah! But I knew it would. He's extremely knowledgeable and excellent on explaining the situation. His pricing is also VERY reasonable. If and when we need to consider upgrading our current heating & A/C system, there is no one else I'd rather have do the work.
Description of Work: Repaired central A/C unit.
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Yes, I recommend this pro
$100
Contact information
1805 little orchard st #137, San Jose, CA 95125
Service hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:30 AM - 4:00 AMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Aranda Air, inc. Heating & Air is currently rated 3 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:30 AM - 4:00 AM
Aranda Air, inc. Heating & Air accepts the following forms of payment: Check,MasterCard,Visa
Yes, Aranda Air, inc. Heating & Air offers free project estimates.
No, Aranda Air, inc. Heating & Air does not offer eco-friendly accreditations.
No, Aranda Air, inc. Heating & Air does not offer a senior discount.
Yes, Aranda Air, inc. Heating & Air offers emergency services.
No, Aranda Air, inc. Heating & Air does not offer warranties.
Aranda Air, inc. Heating & Air offers the following services: We service all make and models on all heating and air conditioning systems . We also specialize in all indoor air quality and ventilation . Standard and high efficiency Hvac systems , ductless and ducted mini split systems
We don't offer solar, repairs on boiler systems and no plumbing systems , no industrial Hvac as well
Contact information
1805 little orchard st #137, San Jose, CA 95125
Service hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:30 AM - 4:00 AM