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ADVANTAGE APPLIANCE SERVICE

Appliance Repair, Appliance Repair - Small

About us

Call NOW for help/advice with your appliance from Yelp's most reputable appliance repair company. We specialize in all major household appliances including Dishwashers, Dryers, Refrigerators, Washers, and Ranges. If you need prompt, honest and reliable service, call us now. Even if you need advice on your appliance, let us help. **Important Note** For more reviews on our service, don't forget to check out the "Filtered" reviews. History Established in 1992 Advantage Appliance is a family owned and operated business and has been servicing the Silicon Valley since 1992. Both his son and daughter actively help Gilbert with his business and have been working with him since they could walk. Gilbert continues to build a positive reputation in the Bay Area for his knowledge and honesty in this field. Advantage Appliance has become the top appliance company trusted by many satisfied customers. Meet the Business Owner: Gilbert S. Gilbert Salazar has been running his own family business since 1992 in the San Jose area. He is a dedicated, hard working and courteous professional who strives to help each customer and provide the best customer service possible. In addition, Gilbert continues to educate himself by attending various appliance courses on a regular basis to make sure he is up to date with the latest technology and methodologies. He believes this is key to achieving 100% customer satisfaction.

Business highlights

33 years of trusted experience

Services we offer

APPLIANCES HOUSEHOLD MAJOR SERVICE & REPAIR


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

Laura M.
09/2021
5.0
appliance repair
  + -1 more
I was referred to Advantage Appliance Repair by a friend. She had been referred to them by a neighbor when her dryer had issues. She really liked the owner Gilbert as he was friendly and knowledgeable. Well, she was right. From the beginning of our telephone contact, Gilbert was professional and friendly. He responded to my voicemail message within a few hours. Since it was not an emergency, we scheduled the appointment for a few days out, specifically today between 4:30-6:30pm. He said he would contact me before his arrival. Well, it was 5:15pm and I was a little nervous he had forgotten about me. So, I sent him a text to see if we were still scheduled. He called to let me know I was his next appointment and to not worry. Anyway, to make a long story short, my friend was right! Gilbert was professional, friendly and very knowledgeable. He knew immediately what the problem was and replaced the ice maker within 20 minutes of his arrival. He explained how the leak happened and showed me the damaged part. Gilbert even cleaned the coils under the fridge for me. I will definitely pass along Adavatage's number to friends and family.
Description of Work: Ice Maker repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

CORRIE R.
11/2006
1.0
appliance repair
  + -1 more
See above.
Description of Work: Called to request service call. Company agreed to arrive between 3:30 and 5pm. We missed their call at 3:15 and called back moments later only to be told that he went to the next person on his list and would be here by 5:45pm. We called again to follow-up at 6:15 and couldn't reach the representative and as of 7:15pm the technician hasn't called or showed up. We wasted an entire day to get this problem solved and still don't have resolution.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from ADVANTAGE APPLIANCE SERVICE
We apologize for the inconvenience. Although we do not recall this specific customer, we do strive to achieve 100% customer satisfaction. We have built a reputation on being prompt, honest and reliable. Please do not hesitate to contact us if you need anything else. Thank you, Advantage Appliance

LARRY & LINDA S.
10/2006
5.0
appliance repair
  + -1 more
Gilbert responded promptly to my call for help. Our relatively new dishwasher was not draining. He quickly found the problem and fixed it for a very reasonable price. This is the second time he has helped us out. I keep his card magnet on our refrigerator. I like his common sense, practical advice and reasonable prices.
Description of Work: To troubleshoot and repair our dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

GENEVIEVE C.
06/2005
5.0
appliance repair
  + -1 more
ADVANTAGE RESPONDED TO THE CALL IN A TIMELY AND PROFESSIONAL MANNER. AN APPOINTMENT WAS MADE TO COME OUT THE NEXT DAY. THE REPAIR SERVICE CAME ON TIME. NO PARTS NEEDED TO BE ORDERED, THE REPAIRMAN HAD THE CORRECT PARTS AND THE REPAIR WAS PERFORMED.
Description of Work: ADVANTAGE WAS CALLED TO REPAIR A CLOTHES WASHER. THE WASHER WOULD NOT CHANGE INTO THE SPIN MODE OR DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5.5

YURI O.
01/2005
5.0
appliance repair
  + -1 more
LOWERED THE QUOTED PRICE AS MY HUSBAND PULLED OUT THE DRYER SO THAT IT WAS EASIER TO GET TO. CAME WHEN THEY SAID THEY WOULD. HAPPY WITH THEIR SERVICE. WILL CALL THEM AGAIN WHEN NEEDED.
Description of Work: FIXED DRYER THAT HAD NO HEAT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    5203 JOSEPH LN, San Jose, CA 95118


    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    ADVANTAGE APPLIANCE SERVICE is currently rated 4.8 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    ADVANTAGE APPLIANCE SERVICE accepts the following forms of payment: Check,MasterCard,Visa
    No, ADVANTAGE APPLIANCE SERVICE does not offer free project estimates.
    No, ADVANTAGE APPLIANCE SERVICE does not offer eco-friendly accreditations.
    No, ADVANTAGE APPLIANCE SERVICE does not offer a senior discount.
    No, ADVANTAGE APPLIANCE SERVICE does not offer emergency services.
    No, ADVANTAGE APPLIANCE SERVICE does not offer warranties.
    ADVANTAGE APPLIANCE SERVICE offers the following services: APPLIANCES HOUSEHOLD MAJOR SERVICE & REPAIR

    Contact information

    5203 JOSEPH LN, San Jose, CA 95118


    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM