ADVANCED LANDSCAPE SYSTEMS / WESTERN ROCK & WATER

I was disappointed that i never got a quote. I had them come out and talked in-depth about possibilities and was told I'd have a quote in my inbox within a few days. I never received a quote and no follow up. Since I was specifically shopping around for a more reliable pond service that did a better job of communicating, I was dismayed.

Mel removed our giant koi, drained the pond, cleaned all of the sludge (and there was a lot of it), repositioned the liner and the surrounding rocks (and mortared them where they needed to be secure), raised the waterfall in order to get more rushing water sound, and changed the pump to one that he thought was a better size for the system. After he finished, he came back the following day and decided that we should have an even larger pump and changed it with no additional cost. Our pond is beautiful with a great sound and the koi are MUCH happier. He actually inspired us to re-landscape the adjacent area. Our back yard has never looked better. Mel is a gem. We have now hired him to provide quarterly maintenance so that we can maintain our pond and keep the koi happy and healthy.

They do a great job. Everything is always perfect and the pond is healthy and has no problems. They are extremely nice people and I have recommended them to others as well.

OF THE 6 BIDS I COLLECTED FOR THIS WORK, THIS COMPANY'S PRICE AND STRONG REFERENCES SEALED THE DEAL. WE ARE VERY HAPPY WITH THE DESIGN THEY CREATED AND WITH THE WORK THEY DID. MEL BRETZKE OWNS THIS COMPANY AND HE IS A BUSY MAN. IF YOU CAN REACH HIM BY PHONE--AND AGREE TO A SCHEDULE, YOU'LL GET EXCELLENT WORK AT A GREAT PRICE. DON'T LEAVE HIM VOICEMAIL--HE WON'T RETURN IT. CALL EARLY IN THE MORNING TO REACH MEL--IT IS WORTH THE EFFORT.